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“Excellent Hotel and Staff” 4 of 5 stars
Review of Fairfield Inn Rochester Airport

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Fairfield Inn Rochester Airport
2.5 of 5 Hotel   |   1200 Brooks Ave., Rochester, NY 14624   |  
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Ranked #10 of 31 Hotels in Rochester
Santa Barbara, California
Level Contributor
92 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Excellent Hotel and Staff”
4 of 5 stars Reviewed August 2, 2014

I stayed at this hotel two nights, one planned and one due to a flight cancellation. Upon checking in, the staff was efficient, friendly, and customer service oriented.

My room was very clean, neat, presentable, and quiet. While situated on the grounds of ROC, the noise level from the airport operations was almost non-existent . Now I am not saying you could not hear aircraft departing, but it is not like LAX where the is a departure every 45 seconds.

There are no restaurants within walking distance, but there are an abundance that offer delivery. Within a couple of miles, there is major shopping, a liquor store, and chain restaurants.

The breakfast was excellent, and what you would expect from the chain hotels. They do start serving at 4am which I have not seen before from other locations/chains.

Overall a great location, you can return your rental car and walk to the hotel in about 2 minutes. Same goes for walking to the terminal, it is very convenient.

I do have to give a thumbs up to the staff, they were all friendly, service oriented, and very nice.

I would stay here again if in the area.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank Nitroxprt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review, August 5, 2014
Thank you for taking the time to review the Fairfield Inn Rochester Airport. We appreciate all guests comments and am so glad to hear your stay meet your expectations. Thank you also for the kind words about our team. They all work hard to help each and every guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

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Finger Lakes
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2014 via mobile

Very convenient location, so we did the park and fly deal. Actually, you drop off your car at a parking lot a half mile away, then take the shuttle to the hotel. Then you catch a shuttle from the airport to retrieve it when you return. It's not ideal, but that is the arrangement, it's quick, and you know what you are getting. The hotel itself is very nice, clean, quiet, nice staff, and they have an early breakfast, which was perfect for us. Then, it's only 100 yards to the airport entrance.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review, July 17, 2014
Thank you for taking the time to review our hotel. We appreciate all comments and am delighted your trip got off to a good start.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

This place is newly renovated, great rotation, welcoming. We stayed in 7 diferent hotels ranging from 2.5 to 4.5 stars and this was the best hotel. Will come back for sure. Highly recommended.
Impressive.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dkcaboom .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review, June 27, 2014
Thank you for reviewing the Fairfield inn Rochester Airport. Everything we do is aimed towards excellent customer service. I am so glad this trip meet your -and our, expectations. We look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mystic, Connecticut
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 22, 2014 via mobile

Standard Fairfield Inn quality. Best part of this hotel is that it is directly across the street from the airport. You can actually walk there from baggage claim. From desk staff was pleasant. Room was clean. Nothing to eat within walking distance. You need to drive or order take out.

Stayed May 2014, traveled on business
Helpful?
Thank Employee84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 22, 2014

The hotel is right beside the airport. It takes 2-3 minutes to literally walk to the terminals. The room were satisfactory and clean. The breakfast was very basic with coffee, juice, cereals, granola bars, cereals, microwavable sandwiches. Because of the location, there are no supermarkets or restaurants nearby if you want a meal. It is possible to call the Holiday Inn, who will send a van to bring you to their restaurant across the freeway. It is a decent place if you need to stay somewhere for a quick 1-2 day business trip but will not be an optimal solution for those looking for an extended stay in Rochester.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Jessie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 4, 2014

The location is definitely the best part of this hotel, but everything else was great too! The service we had was awesome, they were so helpful with finding us places to eat and shop (and printing maps too!) The breakfast was super, and the rooms were spacious, well decorated, and very clean!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Chelsey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynn R, General Manager at Fairfield Inn Rochester Airport, responded to this review, March 6, 2014
Hello Chelsey,

Thank you for visiting Tripadvisor and leaving such a nice review of our property. We appreciate your comments and am so happy you enjoyed your time with us! Please visit again when you are in Rochester.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wheaton, Illinois
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed February 18, 2014 via mobile

My husband and I stayed here during an RIT homecoming weekend. The hotel is right on the airport premises; you could literally walk to the airport terminals. The convenience would be great if you flew into Rochester. That being said, since we did not fly to Rochester, the fact that it was at the airport didn't matter to us. Parking. Was on-side which was great for parking your car. That being said, one of the nights when we returned, there were no parking spaces available, so don't come back to the airport late at night. The room were adequate, no frills. They were clean. The breakfast was very basic with coffee, juice, bagel, cereal, etc. - nothing special.

Stayed October 2013, traveled as a couple
Helpful?
Thank puma1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFAGM, General Manager at Fairfield Inn Rochester Airport, responded to this review, February 20, 2014
Thank you for taking the time to review the Fairfield Inn Rochester Airport. We appreciate all guest feedback and strive to exceed each guest expectation. We are continuously working to improve our standards and your feedback will help us reach our goals.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Rochester Airport

Address: 1200 Brooks Ave., Rochester, NY 14624
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #10 of 31 Hotels in Rochester
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Fairfield Inn Rochester Airport 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Rochester Airport Hotel Rochester
Fairfield Rochester
Rochester Fairfield Inn

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