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“Outstanding, friendly people and comfortable amenities” 5 of 5 stars
Review of Fairfield Inn Rochester Airport

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Fairfield Inn Rochester Airport
2.5 of 5 Hotel   |   1200 Brooks Ave., Rochester, NY 14624   |  
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Ranked #15 of 29 hotels in Rochester
Washington DC, District of Columbia
Top Contributor
96 reviews 96 reviews
89 hotel reviews
Reviews in 70 cities Reviews in 70 cities
52 helpful votes 52 helpful votes
“Outstanding, friendly people and comfortable amenities”
5 of 5 stars Reviewed August 30, 2012 via mobile

If you require plush towels, this is not the hotel for you. But, if you are looking for friendly, helpful people, a very comfortable bed, a quiet environment, clean facilities and a solid breakfast combined with a very convenient location, then stay here! The culture of customer service extends from the front desk staff to the accomodating breakfast buffet staff to smiling cleaning staff. Are they on happy drugs? No ... But they remembered my face and preferences and made me feel special and comfortable. The standard room is spotlessly clean, spacious enough and very usable. This is the third time I have stayed here ... My only concern is that the rate is very high for this city and for a Fairfield.

Stayed August 2012, traveled on business
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83 people have reviewed this hotel

Traveler rating
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    12
    4
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Brampton, Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 27, 2012

Had a great stay at this hotel before flying out of Rochester. The hotel is clean and modern, the free breakfast had a good selection of food, the staff were extremely helpful and friendly. The best part of the hotel was the bed - I can honestly say it was THE most comfortable bed I have ever had the pleasure to sleep on.

The only complaint I have is finding the hotel was a bit difficult. I did not realize the hotel was located on the airport property and it took me awhile to find it. We used the Park and Fly rate (a really great deal) which is convenient since the hotel is literally right beside the airport.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2012

We stayed overnight before getting on the plane. This was done for convenience. The airport is a very short walk and to me was worth the extra price. It was not worth the hassle to stay at a cheaper hotel and try to return a rental before a 6:30 am flight. But the hotel turned out to be very lovely. Breakfast was very early before our morning flight. Staff was polite and professional. Rooms were spacious and clean with a refrigerator.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2012

The Fairfield Inn Rochester Airport is a very short walk to the check-in desks at the terminal. In less than a minute you can walk to the covered rental-car parking area.
We saved money on the car rental by staying overnight for our 6:10am flight to NYC because we were able to return the car at the end of the day, rather than early the next morning.
The motel was clean and new; the staff was friendly and helpful.
We will stay here again when we have an early morning flight.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allegany
Top Contributor
113 reviews 113 reviews
36 hotel reviews
Reviews in 60 cities Reviews in 60 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 19, 2012 via mobile

I've stayed here several times & loved the easy access to airport terminal. Nice pool. Great breakfast & very polite desk service. Air traffic noise never seems to be an issue.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BETHESDA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 7, 2012

For the first time, I found myself flying out of Rochester at the crack of dawn and not having a rental car to return, a combination that made my decide to try the on-airport Fairfield. I like the Fairfield concept, a good bit of style, business-traveler oriented amenities. The price seemed steep for Rochester on a Saturday night in March. And the only amenity I had time to use in my short stay was the bed. Next time, if I have a rental car, I'll stay off the airport, in a place a little older and drive a mile to the airport for what I'm guessing is $40 to $50 less for the night's lodging.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
66 reviews 66 reviews
42 hotel reviews
Reviews in 46 cities Reviews in 46 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 14, 2012

I stayed here two nights on business and it was very nice. The hotel is a very short walk from baggage claim (directly next to the rental car/self parking garage). For a hotel so close to the airport, it is pretty soundproof as well, although occasionally you'll hear a plane, no problems sleeping though. The window shades are also very good for room-darkening. I had a king-sized bed which was comfortable, (though a bit on the soft side - I like firm, but that's just a personal preference) a chair with separate foot rest, a work area with swivel chair, and a HD TV on a swivel stand (with lots of channels) that made it easy to see while working at the desk, chair, or bed. The hotel provides complimentary internet (both wireless and wired at the desk), which is actually quite fast for a hotel. As a business traveler, the high speed internet is always welcome, and it was much faster here than even most luxury hotels.

There is no fridge or microwave, although there is a coffee maker in the room. The bath is a bit small, but has a nice shower head and Pantene shampoo, conditioner, and moisturizer. Two towels are provided, but more can be provided on request.

The staff was very nice. I had left my phone charger at home, and the front desk agent lent me a charger which was a huge help. There is also a market area stocked with snacks, soups, Lean Cruisine products, etc, as well as sundry items for sale.

The breakfast area, while small, offers juices, coffee, breads, eggs, yogurt, and breakfast croissants (sausage and egg or bacon) that can be heated in the microwave. The breakfast area offers complimentary copies of both the local newspaper as well as USA Today.

Note there is not an on-site restaurant (or in the adjacent airport either) so if you don't have a car, this could be an issue. There are plenty of restaurants 1 - 3 miles away, and the front desk provides a list as well as places that deliver to the hotel; i.e. pizza, Chinese etc.

Overall, a clean and quiet hotel that is very convenient for flights in and out of Rochester, and is not far to downtown as well.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn Rochester Airport

Address: 1200 Brooks Ave., Rochester, NY 14624
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 29 hotels in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Rochester Airport 2.5*
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Also Known As:
Fairfield Inn Rochester Airport Hotel Rochester
Fairfield Rochester
Rochester Fairfield Inn

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