I had scheduled months in advance for myself to be pick up from the airport of the evening of my arrival and when I arrived they were know were in site. I called the hotel and they side yes that they had me on the books to be picked up but they had forgot about me (My flight was actually early on my arrival). When I asked if they could please turn around to come and get me they said that they could not do that, that I would need to call a taxi. I am a young female and the last thing I wanted to do was take a creepy taxi cab to the hotel in a city that I had never been at before. So as you can imagine I was very up set:(
- Official Description (provided by the hotel):
- Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more less
- Reservation Options:
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- Also Known As:
- Strathallan Hotel Rochester