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“lost luggage midnight walmart run” 5 of 5 stars
Review of Marriott Rochester Airport

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Marriott Rochester Airport
3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615   |  
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Ranked #6 of 29 hotels in Rochester
Fort Worth, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“lost luggage midnight walmart run”
5 of 5 stars Reviewed May 29, 2013

all travelers experience the lost luggage nightmare... traveling in clothing for comfort not work I had a 8a meeting the next day... when you are the facilitator there is a standard of clothing... the bellguy Jack and I made a walmart run at midnight... the fact that the hotel made sure I was dressed for the meeting earns them 5 stars... but a warning... if the slacks you purchase cost 12.95 then they are not the best quality... the fabric created an extream heat index and the pants began to grow.... by the end of the day the pants went from a 36/32 to a 44/40... on of the attendees said they looked like MC Hammer pants... so ... when my luggage arrived I folded and walked away from the 12.95 pants/// thanks Marriott

Room Tip: all rooms a great clean and quiet
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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114 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Holland, Ohio
Top Contributor
139 reviews 139 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 19, 2013

This Marriott meets all the high quality standards we find with this chain. I think the name is somewhat misleading as it's about 7 miles from the airport. The staff, restaurant and room were all very nice. I guess it's what we expect at a Marriott and we for sure were not disappointed. If we're in Rochester again we'll for sure stay here.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomfield, Connecticut
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 8, 2013

Very convenient location for my trip. The rooms were pretty standard but very clean. The front desk staff were very friendly and greeted me every time I walked past them. They even took the time to ask how the event I was in town for went.

I attended a banquet in the hotel, this was my only disappointment, the steak they served was so well done it could have been a hockey puck. When I asked for one a little less cooked I was told that is how they are prepared. So I pretty much did not get a meal that night. I must add however that the dessert they served was the best apple pie I have had in a very long time!

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston
Top Contributor
65 reviews 65 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 6, 2013

People like me who travel all over the world for a living know that it takes incredible effort to achieve a consistently high quality of customer service among the large staff of a hotel like the Rochester Airport Marriott. This is what the manager of this facility has achieved. Need I say more?

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Liverpool, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2013

We stayed 2 nights at the Marriott as we were there for a dance competition at a local high school. The Hotel is nicely appointed, well run and the staff was helpful and courteous.The beds and pillows were outstanding. The food was good as well, as we ate in the Bar friday evening and in the restaurant for breakfast. We will be back!

Room Tip: try to stay away from the ice machine!
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kanata, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2013

The Marriott Rochester Airport is an older Marriott very well maintained as we should expect. Good restaurant for breakfast. The location is Ideal with multiples good restaurant within minutes. Nice Gym and Pool. Free shuttle to the Rochester Airport return. Left my vehicle in the parking lot without any issue. All Staff were very helpful and very nice.

Room Tip: If you prefer to have a quiet room ask to be in the rear left as the front if facing a major highway...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 27, 2013

Great place for business travel. Very friendly staff and comfortable rooms! Check-in and check-out are no hassle. Centrally located and lots of restaurants/shopping nearby. It is one of the best place to stay in Rochester.

Stayed October 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Rochester
#11 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Official Description (provided by the hotel):
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott

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