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“Best Marriott I have stayed at in YEARS.” 5 of 5 stars
Review of Marriott Rochester Airport

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Marriott Rochester Airport
3.5 of 5 Hotel   |   1890 West Ridge Road, Rochester, NY 14615   |  
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Ranked #5 of 31 Hotels in Rochester
Boston
Top Contributor
78 reviews 78 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
39 helpful votes 39 helpful votes
“Best Marriott I have stayed at in YEARS.”
5 of 5 stars Reviewed May 6, 2013

People like me who travel all over the world for a living know that it takes incredible effort to achieve a consistently high quality of customer service among the large staff of a hotel like the Rochester Airport Marriott. This is what the manager of this facility has achieved. Need I say more?

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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133 reviews from our community

Traveler rating
    65
    50
    16
    1
    1
See reviews for
39
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Liverpool, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 29, 2013

We stayed 2 nights at the Marriott as we were there for a dance competition at a local high school. The Hotel is nicely appointed, well run and the staff was helpful and courteous.The beds and pillows were outstanding. The food was good as well, as we ate in the Bar friday evening and in the restaurant for breakfast. We will be back!

Room Tip: try to stay away from the ice machine!
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanata, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2013

The Marriott Rochester Airport is an older Marriott very well maintained as we should expect. Good restaurant for breakfast. The location is Ideal with multiples good restaurant within minutes. Nice Gym and Pool. Free shuttle to the Rochester Airport return. Left my vehicle in the parking lot without any issue. All Staff were very helpful and very nice.

Room Tip: If you prefer to have a quiet room ask to be in the rear left as the front if facing a major highway...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 27, 2013

Great place for business travel. Very friendly staff and comfortable rooms! Check-in and check-out are no hassle. Centrally located and lots of restaurants/shopping nearby. It is one of the best place to stay in Rochester.

Stayed October 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

Planned a retirement dinner recently and the Marriott Greece staff were absolutely wonderful. So very happy with the whole event planning, food, and service. I loved the individual service they provided, such as offering to take your coat. The menu is slightly more interesting than your standard fare. Pasta with broccoli, grilled vegetables, and an antipasto help round out the same old boring food.

Stayed January 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 16, 2012

I frequently travel to Rochester for business. This is the nicest hotel in the area. The rooms are clean and quiet. The hotel's location offers convenient access to downtown Rochester and the surrounding suburbs. Within the past year there has been a lot of development across the street from the hotel. There are now several steakhouses, fast casual restaurants, and a brewery within walking distance of the hotel. If you are a Marriott Gold / Platinum member you will find that the concierge lounge is excellent. The staff is friendly and extremely helpful. I highly recommend this hotel to business travelers.

Please note: The Hotel's name is somewhat deceiving. It is not near the Rochester Airport. Just keep that in mind.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
95 reviews 95 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed December 13, 2012 via mobile

Don't let anyone tell you that Greece is not the place. You can't beat the service here. Miss the turkey burger though, bring it back and you will be excellent If you are a Marriott rewards member they know your preferences. Love the staff they are the best!

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Rochester Airport

Address: 1890 West Ridge Road, Rochester, NY 14615
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Rochester
#5 Business Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Rochester Airport 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
The Rochester Marriott Airport Hotel showcases luxury accommodations and amenities including: 210 stunning guest rooms, complimentary wireless Internet access and remote printing. Stay connected with a complimentary business center including wireless Internet, computers, printer and fax. Recharge in our fitness facility or relax in our indoor pool, whirlpool spa and sauna. For exceptional dining, visit EJ's featuring distinctive American cuisine. Unwind in Images Lounge with comfortable, contemporary decor and a casual menu. Our hotel offers complimentary on-site parking and airport shuttle. With 5,600 square feet of event space, the Rochester Marriott Airport Hotel appeals to event planners with state of the art meeting facilities and entices brides-to-be with a distinctive ballroom. Experience extraordinary service and true hospitality at The Rochester Marriott Airport Hotel. ... more   less 
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Also Known As:
Marriott Rochester Airport Hotel Rochester
Rochester Marriott

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