There were signs that they are in the process of renovating, but in the meantime, the rooms we had were not very nice. In the first room we were given, the drop ceiling in the hallway was falling down. The hotel staff quickly changed us to another room. Still, the room was worn, the bathroom sink cracked, and all in dire need of a make-over. The breakfast buffet was only ok, but at least the coffee was good! Overall, don't think I would return here until the renovations are complete.
Very helpful, friendly staff everywhere.
- Official Description (provided by the hotel):
- The Rochester Plaza Hotel is a deluxe full service hotel in the heart of downtown with comfortable accommodations, excellent service & attractive prices. Whatever the occasion, make the Rochester Plaza your destination! ... more less
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