I typically travel in and out of Rochester ever 2 weeks and every time I return home my son and I ordered from Sticky Lips in Henrietta. On 1 occasion when I return home I ordered 2 meals which included the brisket. It was awful and could not be eaten (the brisket). I call the restaurant, spoke with manager who reassured me that he would send out coupons to compensate me for my meals. Well, up to today that has not happen. The brisket was fatty, under cooked, raw. Very poor taste from what I always had when I dine there. Henrietta site seem to run out of the brisket a lot ,and the dark meat of chicken. Customer experience otherwise is great, and the food is good, except for that 1 experience. Won't be retuning back very soon. Another new barbecue place is now in Henrietta, willing to try it.
If you own or manage Sticky Lips Pit BBQ, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.