My boyfriend and I went to this place, and it was our first time going. We thought we would try there BBQ. The experience is one we STILL talk about...except now we just laugh about it, and the anger has fadded.
- When we walked in the place had live music going (always nice) BUT the waitresses were so VERY rude, and unkind. Thats the only way I can put it.
-When we got seated, I ordered a pulled pork sandwich, and so did my boyfriend.
-The waitress was rude, she wasnt happy that we took too long to order... Saying to my boyfriend... "If you need more time I can just come back- with a annoyed look on her face" Finally the food came- the only way to describe this food was AWFULL! I have NEVER disliked food so much as I did at this place (Thats what my boyfriend and I can NOW laugh about). The pulled pork was the smallest serving of park on a sanwich I have ever seen, it was more roll then pork. (and even if there was more pull pork it wouldnt have made it taste better) My mashed potatoes were cold, and FAKE. and the pulled pork and mashed potatoes came out in what looked like an ice cream scoop.
-I told the waitress about the lack of food on my plate and the cold potatoes, and she went into the kitchen to take care of it...and MY BOYFRIEND AND I COULD HEAR THEM YELLING IN THE KITCHEN ABOUT IT. We just decided that we wanted to GET OUT of there. We asked her to just take it off the bill- She said No....and it just kept getting worse...we asked to speak to a manager and she said there was NO manager. We finally got his phone number... and I called him once we left.
---Heres the good part. The owner was GREAT! He called me back the next day, he was understanding, and he even sent us a gift card. It was really nice of him.
---I feel bad for him though, as he doent know whats going on when hes not there. My boyfriend and I thought maybe it was just a bad night, and went to use our girft card (on drinks only we were not going near the food again) BAD CHOICE. The same waitress, who was awfull to us, we saw again and was treating another table THE SAME WAY, with the SAME bad attitude. I know the owner is trying to make things right, but his staff needs an overhaul.
----We since, have heard from many people in the area (As we are new the area) that they hate this place...and NOW we can see why.
--The owner is such a nice guy, its too bad that he doesnt know what people are saying about this place....and how his staff treats people. I guess all we can do is laugh about it now, and NEVER go back. Do yourself a favor and pick somewhere else!
**Also the drinks are VERY overpriced.
I had a 11.00 dollar long island!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.