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“Great atmosphere, good beer, AWFUL service.” 3 of 5 stars
Review of Genesee Brew House

Genesee Brew House
25 Cataract St., Rochester, NY
+1 585-263-9200
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Ranked #93 of 1,095 restaurants in Rochester
Price range: $0 - $12
Cuisines: American
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Restaurant details
Good for: Bar scene
Dining options: Dinner, Reservations, Late Night
1 review
“Great atmosphere, good beer, AWFUL service.”
3 of 5 stars Reviewed November 13, 2012 via mobile

I visited the Genesee Brew House Restaurant on a Friday night (11/09/12).

I went with 5 of my girlfriends and we wanted to eat and have a few beers.

To make a long story short: our waiter rushed us, snapped at us, walked away while we were ordering, took some of our plates without asking if we're done, and closed our tab before we had a chance to order another beer. I'm well aware we could have reopened our tabs but we decided to drink Genesee beer somewhere else. Honestly, he was the worst waiter I have ever had.

I would go back to try it out again, but if I saw that waiter approach us I would ask to switch sections, or quite possibly jump into the view of High Falls.

Sincerely,
Disappointed Rochesterian

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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65 reviews from our community

73% Recommend
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    23
    11
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senior Contributor
32 reviews 32 reviews
23 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“A Rochester stop for locals and visitors”
5 of 5 stars Reviewed November 2, 2012

For beer lovers, Genesee Brewery did this right. Located adjacent to the brewery. Features gift shop and tasting room on first floor with bar w pub food upstairs. Parking lot gives direct access to downtown rochester's high falls (truly. A hidden urban gem most visitors miss).

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York, United States
Contributor
20 reviews 20 reviews
9 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Hidden Gem!!!”
5 of 5 stars Reviewed October 23, 2012

This restaurant is a little bit off the beaten path, but with the iconic Genesee Brewery right next door, it's not too hard to find if you're looking for it. We loved the warehouse look and the beer couldn't have been any fresher. The menu is small, but the food was delicious. They have a really cool bar and gift shop that boasts lots of Genesee memorabilia and trivia. Service was top notch and I will be telling everyone I know that they need to try this place out.

  • Visited October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Senior Contributor
45 reviews 45 reviews
27 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Beer Tasting”
5 of 5 stars Reviewed October 21, 2012

The new Genesee Brew House in Rochester offers a bit of history about the region, a nice restaurant, a view of the beer making process and best of all a $2.00 tasting of many of the beers that are made at the brewery. For $2.00 you get to taste five different beers and the "bartender" will tell you everything that you always wanted to know about the brewing process. In the nice weather you can sit outside and eat on the patio and you will have a lovely view of the falls.

  • Visited October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamson, NY
Senior Contributor
34 reviews 34 reviews
14 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
“more of an attraction than a restaurant...a new Rochester must when you are visiting”
5 of 5 stars Reviewed October 18, 2012

I would start by saying this is more of an attraction than a restaurant; that having been said it's a new Rochester must when you are visiting. Walking in, the view from the restaurant looking onto the High Falls is a great view of the city. Rustic is probably the right term. You see the gorge, the waterfall, the city, the railroad, buildings (old, new, historic and dilapidated).

A lot of care was taken in putting together the brew house. There is a museum, gift shop and tasting room on the first floor. There is a restaurant on the second floor, with a terrace overlooking the gorge. The restaurant is more of a deli with burgers and sandwiches, but the food is good and compliments a Genny nicely. Staff was friendly and fast.

In conclusion I would describe the brew house similarly to how I would describe Rochesterians... friendly, informative, unpretentious, and full of beer.

  • Visited October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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