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“Great experience!” 5 of 5 stars
Review of Los Gallos Mexican Grill

Los Gallos Mexican Grill
2700 W Ridge Rd, Rochester, NY 14626-3039
585-227-7718
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Ranked #409 of 1,108 Restaurants in Rochester
Cuisines: Mexican
Restaurant details
Rochester, NY
Contributor
17 reviews 17 reviews
12 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Great experience!”
5 of 5 stars Reviewed March 11, 2012 via mobile

My family and I have been here a few times and we have thoroughly enjoyed it. Our latest trip allowed me to try one of their larger dinners, so I was able to Get a good sampling of all their authentic food. The prices are very reasonable and their complimentary chips and salsa are great. Our server was excellent and was extremely nice and welcoming to us, including our young child. Well done, we will be back for sure!

    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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22 reviews from our community

Visitor rating
    6
    9
    3
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Rochester, New York, United States
Reviewer
3 reviews 3 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“NOW this is MEXICAN!”
5 of 5 stars Reviewed February 17, 2012

Want to visit Mexico without leaving NYS, visit Los Gallos for authentic Mexican cuisine. After 15 years being in Texas, I felt like I was back home as soon as I walked in. Staff is friendly and polite. Decor is festive and the flavors in everything are a perfect blend. Salsa was fresh and had a slight kick to it without being overpowering. You can taste the layers of flavor in each dish and not one overpowers the other. This tasts homemade and simply delicious. Even the desserts were authentic with Mexican candy for sale at register. YOU GOTTA GO THERE!

  • Visited January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NE
Senior Contributor
49 reviews 49 reviews
18 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
“I've always had great experience here”
5 of 5 stars Reviewed January 21, 2012

I've been going to Los Gallos for months. I have always had a great meal and great service. Friends and family enjoy it, too. My favorite dish is the Enchiladas with salsa verde.

  • Visited January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“"Food Quality & Service has gone downhill. . ."”
2 of 5 stars Reviewed October 7, 2011

My husband, son and I went to Los Gallos in September for dinner. We had visited the restaurant 3-4 times before this date. My son ordered the appetizer, queso cheese dip and chips. When they brought the cheese dip, it was so thin, it ran off the chips. We inquired about it being so thin (like a milk consistency), and were told that is the way they prepare it. I ordered a chicken & cheese Quesadilla (first time ordering the quesadilla in this restaurant). When my food came, my so-called quesadilla was large pieces of chicken, no cheese on a folded, flour tortilla that was not cooked. When I inquired about the lack of cheese, they said it had melted. I called the waiter over again, told him I was not happy with the meal and that quesadillas I had anywhere else, were cooked over a grill or griddle. They did take the food back and cooked the quesadilla, however, by that time, both my husband and son were through eating. Our waiter was terrible, we had to flag him down several times to get his attention. This restaurant is very busy with a high turnover rate. Seems they have lost their customer service skills and quality of food has suffered.

  • Visited September 2011
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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