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“Best kept secret in Rochester” 5 of 5 stars
Review of Homewood Suites Rochester/Greece

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Homewood Suites Rochester/Greece
3.0 of 5 Hotel   |   400 Center Place Drive, Rochester, NY 14615   |  
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2X Hhonors Points!
Ranked #3 of 32 Hotels in Rochester
Certificate of Excellence 2014
Niagara Falls, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Best kept secret in Rochester”
5 of 5 stars Reviewed December 7, 2013

A wonderful hotel tucked away in a easy access location right off the highway. Quiet clean and meticulously kept. Breakfast and free dinner which tasted VERY good .Staff were most accommodating and go out of their way to make you feel welcome. I will definitely be returning here

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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336 reviews from our community

Traveler rating
    232
    77
    19
    7
    1
See reviews for
196
37
7
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Mercersburg, Pennsylvania
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 2, 2013

Though this was my first stay at this prperty, I have to say the staff at this hotel may be the friendliest, most helpful of any Hilton property-or any other hotel- at which I've stayed; And I've stayed at over 200 Hilton hotels. From the desk staff to the evening reception lady all I can say is "wow".. The only hotel property that compares is the Homewood Suites, Hacks Cross in Memphis; I've stayed there dozens of times and always get remebered and get a hug. I get the sense the same would be the same here if I returned. Business won't bring me back to this Rochester very often, but as I return, this will always be my first choice.

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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago, United States
1 review
5 of 5 stars Reviewed December 2, 2013

great location, wondeful associates and best value in rochester. everything was just right, pool breakfast and the evening reception. i would highly recommend the hotel if you need a hotel for business or leisure travel

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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Albany NY, United States
1 review
5 of 5 stars Reviewed November 28, 2013

We loved this hotel, excellent service, clean, BEAUTIFUL! Will definitely be staying here again! The staff was very welcoming and went above and beyond for any requests you may have! The breakfast was excellent! Rooms were gorgeous and HUGE. Pool area looked great although we did not have time to venture down there. Close to everything you could possibly need, even has a starbucks next door!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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Richmond, United States
1 review
5 of 5 stars Reviewed November 25, 2013

Very spacious. Friendly, helpful staff. Good breakfast. Great location for our pre-Thanksgiving family gathering. Very nice lobby. Will probably stay again next July when we're in town for a family wedding. My husband said we should make it our headquarters for the out of town family.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 17, 2013

My husband and I stayed at the Homewood Suites 400 Center Place for 6 nights while visiting family. The hotel is new nice, overall. The lobby is attractive and inviting, with a two sided gas fireplace and seating areas that are comfortable. The elevator is painfully slow, but that is only a minor annoyance. We stayed in room #304 - a mini suite with one king bed. The room included a full sized refrigerator, dishwasher and microwave plus a 2 burner electric range (which we did not use) and a TINY wet bar style sink. I am guessing they installed the tiny sink to insure that you put all dishes through the dishwasher and did not hand wash anything (for sanitation reasons). Not only was the sink tiny, but the faucet was full sized, which made it hard to use the sink for any reason. The room was one large open space with a small couch on one end; leather footstool with tray on top (nice use of space); end table with lamp. It had two large windows and was sunny and bright; Between the windows was a chest of drawers with a flat screen TV which swiveled to be viewed from the couch or the bed. The bed was extremely comfortable with ample pillows. AC was located in seating area and controlled by a thermostat on the wall. It worked great - was very quiet - and we slept fantastic. The bathroom had a single sink outside of the shower/toilet area. No tub, but a large shower that even included a "shelf" to put your leg on while shaving. Towels were of good quality. Large closet, but the far end was hard to access as it was behind the sink area. The hotel offers hot breakfast AND dinners Monday - Friday. The dinners were actually GOOD! Much better than I anticipated, but the hot breakfasts were not. The scrambled eggs were obviously baked, not cooked on a griddle, and they had a slight odd flavor - almost as through they were baked in a pan that was used to cook fish and that was not washed completely. They served odd mystery items - i.e. boneless fried pork chops (we had to ask what they were even after eating one). The worst part about the breakfast was that the servers put a dirty dish buss tray right next to the food with a plastic "slop bucket" (for old coffee, milk, juice) next to it. It was REALLY unappetizing and is a horrible idea. I hope management changes that policy as it was NASTY. They did provide daily housekeeping, but the tile floor in the bathroom always looked dirty; had hair on it and it looked like they mopped it but stepped on it while it was still wet, leaving dirty outlines of footprints. I complained about this on the first day, but nothing changed, so I let it slide. Overall, it was a good experience.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, VT, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2013

Very clean, great breakfast buffet, good location. Had other family with us with a total of three rooms. Everyone was pleased with the hotel & the staff. The breakfast was one of the best. Wi-Fi was great and that is a must. Will come back for sure.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Rochester/Greece

Address: 400 Center Place Drive, Rochester, NY 14615
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Rochester
#2 Business Hotel in Rochester
#2 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Rochester/Greece 3*
Number of rooms: 95
Official Description (provided by the hotel):
Our hotel featuring 95 studio, one and two-bedroom suites, offers all the comforts of home, from splendid in-room amenities to exquisite hotel services. Each of our suites is large enough for work, study, entertaining and extended stays and includes much more. ... more   less 
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Also Known As:
Homewood Suites Rochester/Greece Hotel Rochester

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