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“perfect location for UROC” 5 of 5 stars
Review of Staybridge Suites Rochester University

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Staybridge Suites Rochester University
3.0 of 5 Hotel   |   1000 Genesee Street, Rochester, NY 14611   |  
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Ranked #6 of 31 Hotels in Rochester
New Hampshire
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“perfect location for UROC”
5 of 5 stars Reviewed April 26, 2014

Clean, comfortable, best breakfast, great coffee, friendly staff, etc! Previous trips I saved money staying elsewhere. Since my daughter chose UROC, it's worth spending a little extra to be within walking distance across bridge to school. They don't shuttle to the school but if the new hotel being built nearby does, that might change. Since they have a 2 bedroom suite the whole family can stay and we've already booked for August!

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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, June 20, 2014
Dear Guest -

Congrats to your daughter for choosing U of R it is a great school. We are happy that we can accommodate you in past stays as well as future stays. We do provide shuttle service to the school, next time you are in town it will be our pleasure to drive you to campus! Thank you again for choosing us! We look forward to seeing you in August.

Warm Regards,

Melissa
Director of Sales
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206 reviews from our community

Traveler rating
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    14
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
New York City, New York
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2014

We stayed one night in April and found the hotel to be clean, the rooms spacious and the free breakfast terrific. At breakfast, It would be nice if they offered more gluten and dairy free options - although they did have soy milk! If you enjoy the outdoors, this hotel is well located for a run or walk along the river. There is a bridge next to the hotel that takes you to the University campus where you can enjoy a paved walkway or explore the scenic campus. Most importantly, they have a very attentive staff! Several hours after we checked out, we realized that we left some things in the room we doubled back to retrieve them. The hotel front desk and housekeeping staff were very patient and went the extra mile to help us get the items. We couldn't ask for better service!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, April 25, 2014
Dear Kim H. Thank you very much for taking the time to write a review on TripAdvisor. We are pleased that you enjoyed your stay with us and our staff was able to assist you in retrieving your items left behind. We are always looking at how we can improve our breakfast selection and will share your suggestion with our team. We look forward to having you as our guest in the future when visiting the University of Rochester. Warm regards, J. Giuseppetti Director of Sales.
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Midland, Michigan, USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 4, 2014

Large rooms with all the amenities you would expect for an extended stay hotel (e.g. laundry basket, kitchen supplies, etc...). Good breakfast buffet. Very close to the University of Rochester. We were upgraded to a 2 room suite with a king and two queens - this was great for a family of four with two older teens at the end of a long trip! Having two bathrooms and a lot of room to spread out was luxurious!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, April 11, 2014
Dear Wolfgang 86,
Thank you for taking the time to write such a nice review regarding your most recent stay with us. We are please to have been able to upgrade you and your family and they were able to enjoy the spaciousness of our two bedroom suite. We look forward to having you as our guest in the future when visiting the University of Rochester. Warm regards, J. Giuseppetti Dir. of Sales
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Livingston, New Jersey
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2014

The best part of the hotel is that it is very close to the University of Rochester. It is clean. The only drawback is that they really want you out of the hotel when you check out. My daughter had an interview and they will let us store out suitcases for the day until our play flight that evening.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, March 14, 2014
Dear doctorsnotmd
Thank you for taking the time to write a review regarding your recent stay. We are please that you found the hotel convenient to the University of Rochester. Staybridge Suites offer late check out times upon request and late check out (1pm) is available when you are an IHG Rewards member. We do hope to have you as our guest in the future and hope all went positively with your daughters interview. Warm regards. J. Giuseppetti Director of Sales
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Holland Patent, New York, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2014

Had a great stay at the Staybridge Suites in Rochester, New York. Our room was great with 2 room . One with a king bed and the other with 2 queen. We enjoyed having a living room. The breakfast and the evening meal were very good.. We greatly enjoyed the pool and the hot tub. It is so hard to find a hotel with a hot tub. The staff were very pleasant and helpful. I would recommend this hotel to eveyone.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, February 28, 2014
Dear Janet A.
Thank you for taking the time to write a review regarding your recent stay. We are pleased that you and your family were able to enjoy our two bedroom suite, complimentary breakfast , dinner and of course our pool and hot tub. Thank you for your recommendation and we will share your review with our staff. We look forward to having you as our guest in the future. Warm regards, J. Giuseppetti Director of Sales.
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connecticut
Top Contributor
115 reviews 115 reviews
30 hotel reviews
Reviews in 64 cities Reviews in 64 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 2, 2014 via mobile

I needed a hotel nearby the University and this met the need. Good hotel in the midst of nearby construction which made it slightly difficult to see from the road. It's also pretty isolated from restaurants. A car was most helpful. Otherwise the stay was good. Pleasant rooms and staff.

Stayed January 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, February 7, 2014
Dear dchemist,
Thank you for taking the time to write a review about your most recent stay. We are glad that your stay and staff was pleasant during your stay. We look forward to having you as our guest in the future when the construction in completed later this year. Warm regard, J. Giuseppetti Dir. of Sales
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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 1, 2014

My family had a great time staying here. The rooms are clean and well kept. The hotel was quiet and allowed us to relax. The staff was so friendly, especially the housekeepers. It was such a great value for the room, which also included dinner and breakfast. Both of which were great, not to mention free beer, wine, and soda for dinner. My family will be making many more trips to this hotel in the future!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager88, Director of Sales at Staybridge Suites Rochester University, responded to this review, February 3, 2014
Dear MKline1,

Thank you for your kind review. We are pleased that you and your family had a great stay with us and were able to enjoy both our complimentary breakfast and dinner. Our staff strives to make our guests feel comfortable and at home. We look forward to having you and your family as our guests in the future. Warm regards, J. Giuseppetti
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Additional Information about Staybridge Suites Rochester University

Address: 1000 Genesee Street, Rochester, NY 14611
Phone Number:
Location: United States > New York > Finger Lakes > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Rochester
#10 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Rochester University 3*
Number of rooms: 88
Official Description (provided by the hotel):
The Staybridge Suites hotel in Rochester, NY blends sophisticated, extended stay hotel surroundings with friendly service in a beautiful suburban setting. We are easily accessible from the NY Thruway, I-390, I-490, I-590 and are located just minutes from the Greater Rochester International Airport. Our hotel is just minutes away from the University of Rochester, Rochester Institute of Technology, and several major corporations such as Kodak, Bausch & Lomb, and Wegmans. You will experience comfort and convenience with our spacious studio, one-bedroom suites, and two bedroom suites, each complete with living room and full kitchen. Our daily breakfast buffet features hot items, and our free Sundowner Reception (featuring a light dinner with beer, wine, & soft drinks) is available Tuesday - Thursday evenings. If you prefer to dine out, choose from any number of restaurants that feature a range of cuisine and ambiance. When it's time to unwind, relax in the courtyard or at our indoor pool or workout in our fitness room. Leisure opportunities are plentiful- we are just minutes from Seneca Park Zoo and Rochester Museum and Science Center, and within a 1 hour drive to Finger Lakes, Casa Larga Vineyards, and the Genesee Country Village. ... more   less 
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Also Known As:
Staybridge Suites Rochester University Hotel Rochester

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