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“I like this place” 4 of 5 stars
Review of Tea Time Cottage

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Tea Time Cottage
5913 Sound Ave, Riverhead, NY 11901
(631) 722-5329
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Ranked #55 of 97 Restaurants in Riverhead
Restaurant details
West Islip
Contributor
19 reviews 19 reviews
10 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“I like this place”
4 of 5 stars Reviewed April 11, 2012

I disagree about the service. I've been here with friends several times and we've always had pretty good service. I guess they don't rush you out and people are not used to that. I love their soups and sandwiches. Very tasty, very cute place. A good place to stop before drinking wine!

  • Visited March 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

Visitor rating
    3
    2
    2
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
deer park, ny
Senior Contributor
23 reviews 23 reviews
13 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Poor Service”
2 of 5 stars Reviewed October 1, 2011

Preveous reveiws indicated and I agree that the although the food is very good, waiting for it takes out the enjoyment of eating it. We waited 5 min for the waitress to hand us a menu then 20 min for our order to come. And this was for a pot of tea, cup of soup, and a simple sandwich.. We saw many people leave in frustration. Come on Tea Time, hire more staff!

  • Visited September 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nesconset, New York
Contributor
13 reviews 13 reviews
5 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
72 helpful votes 72 helpful votes
“I can't believe no one has reviewed this place yet!”
3 of 5 stars Reviewed September 24, 2011

I have gone to Tea Time Cottage many times since I live on Long Island. I first discovered it a couple years ago and it didn't really grow on me until Natasha came--she's like the manager of a small, 3-man operation. The owners live behind the property, and I've seen them come in to check on things occassionally, but they don't seem to really understand what this mom & pop operation needs to thrive. This place is small and depends on the local community to support their business, ie repeat customers. This is exactly what Natasha did. She cultivated a group of loyal and repeat customers. However, she doesn't work there anymore and it's just not the same. The food is still good, usually 3 types of sandwiches and a few choices of soup, good scones and a couple cakes (baked goods from a local bakery). BUT. The new service sucks--and this is exactly my experience before Natasha came and why I never really was that connected to the place. We weren't greeted when we entered, the owners have hired a new manager who would rather count the tip money than actually put a smile on his face and ask if you're being helped! I can't believe they actually got tips!! Today someone decided to open the front door with no screen(!) and there were flies everywhere... I tried to be understanding but flies and food--it's just such an unpleasant combination. In conclusion, Tea Time Cottage = mediocre service, but still good lunch food with a very nice selection of teas. What a disappointment today after such a great year with Natasha.

  • Visited September 2011
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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