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“Pleasantly Surprised” 4 of 5 stars
Review of Hotel Indigo East End

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Hotel Indigo East End
3.5 of 5 Hotel   |   1830 West Main Street, Route 25, Riverhead, NY 11901   |  
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Ranked #3 of 7 Hotels in Riverhead
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pleasantly Surprised”
4 of 5 stars Reviewed February 8, 2014

This hotel was lovely - my mother and I only stayed for one night but I would definitely return. It would be very romantic for a nice getaway. The restaurant was great, we especially enjoyed breakfast. We visited in winter but I would like to return another time in the fall or summer to enjoy the outdoor patio.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hotel Indigo East End, responded to this review, February 10, 2014
Dear MarielCbrandie622,

Thank you so much for taking the time to provide us with feedback regarding your most recent stay! I am very happy to see that you were able to enjoy the Bistro! We do hope to have you back in the summer when our pool is open and you are able to truly appreciate the beauty that the East End has to offer!

All the best,

Kristen Reyes
General Manager
The Hotel Indigo East End
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 reviews from our community

Traveler rating
    134
    116
    42
    15
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
New York, New York, United States
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 4, 2014

The Hotel Indigo is a renovated Best Western type hotel with basic infrastructure but clean, new design and excellent, friendly staff. Though prices are Manhattan level in the bar and restaurant, the modern lodge-like rooms are a comfortable value and could be slightly more welcoming with two complimentary waters upon arrival instead of the strange $3 waters found on the bed.

I imagine the large outdoor pool and dining terrace are also something special in the summer.

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hotel Indigo East End, responded to this review, February 10, 2014
Dear Sal C,

Thank you so much for taking the time to provide us with valuable feedback regarding your most recent stay with us! I am very happy to read that you enjoyed the property! We do hope to see you again soon!

All the best,

Kristen Reyes
General Manager
The Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Setauket, New York
1 review
5 of 5 stars Reviewed February 3, 2014

It was a girls weekend. We checked in at noon. Our room was upgraded to pool facing room. Front desk was so helpful. Our rooms were chic, modern, and clean. The beds were very comfortable. The showers had great water pressure. We went shopping and returned for dinner. In river head not many choices for great food....Applebee's , Fridays .we wanted a nice resteraunt with good food.
We decided to go back to hotel and eat at the Bistro. What a beautiful place.... We sat near the fireplace. Our waiter was so nice , the food was a amazing. Menu had lots of choices from fish, chicken, duck, meat, and vegan. Lots of options. The food was very fresh. Salads were crisp and dessert was yummy. The next morning we woke up to snowstorm. We had massage appointments at 10am. The two ladies were super, very professional. Spa was small, but very relaxing. Go and get pampered!! We later requested a late check out, they let us stay until 2 pm. We decided to eat lunch at bistro 72. The manager sat us near fireplace. Warm and cozy on a snowy day. We ordered the pizza and vegan wrap. Simply delicious !! The manager Jeffrey was so nice, very professional. Always came to our table to see what else he can help with. He offered us free wine, and then gave us sorbet from local winery. The food here is a real treat. I wish I knew about this resteraunt before. Great food, great staff.... Booking another getaway for next month. Loved this place in every way. It's a perfect 10/10;))

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hotel Indigo East End, responded to this review, February 10, 2014
Dear Hilitg,

Thank you so much for taking the time to provide us with such valuable feedback regarding your most recent stay with us! I am so happy to see that the Bistro exceeded your expectations and I am glad our Food & Beverage Director Jeff had the opportunity to meet and spend time with you! We do hope to see you again soon!

All the best,

Kristen Reyes
General Manager
The Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lodi, New Jersey
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 30, 2014

We stayed on a Sat. and we were happy with the hotel.
We asked for a quiet room and we were placed on the
second floor which was really nice.

The hotel is really near the Tanger Outlet and at least 25
minutes to the winery.

The 2 queen beds are comfortable and room's size is really adequate.
Our room is clean and the sheets are soft .

There is also a Keurig coffee maker and the coffe is free
but not the 2 bottles of water.

We went to a winery that evening and we really did not
see the show/concert held at the lobby.

We were supposed to bring our dog but decided not to.
There is a $50 surcharge if we have brought our dog.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hotel Indigo East End, responded to this review, February 10, 2014
Dear Emmanb,

Thank you so much for taking the time to provide us with feedback regarding your most recent stay with us! I am so happy to see that you fully enjoyed your stay with us! We currently have a special offer going on for the month of February, we are waving all pet fees as part of our "Love your pet" month. We do hope to see you again soon!

All the best,

Kristen Reyes
General Manager
The Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, NY
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 21, 2014

We spent a weekend here because of a Travelzoo deal, and had a very nice weekend. The rooms are small but perfectly fine, beds are comfy and I was pleasantly surprised to find Aveda products in the bathroom. Staff was very friendly. We ate at the bar one night, food was fine but overpriced. Good local wine selection. The location is perfect for hitting the outlets, and an easy 30 minute drive to the end of the North Fork wine trail. I would definitely stay here again, preferably during the summer so we can enjoy the pool.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo East End, responded to this review, February 7, 2014
Dear apierce718,

Thank you for your candid review. It is lovely to hear that you enjoyed your stay. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. Your positive feedback makes it all worth our efforts.

Again, thank you for sharing your thoughts and we look forward to your next visit.

Sincerely,

Connie D
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massapequa, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 15, 2014

Had a great girls weekend at the hotel. The pool was great and the staff was very nice. The rooms were great. The poolside rooms are the best. You can meet outside on your patio. Also the fireplace was wonderful. Stayed by the fire until the morning hours.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, General Manager at Hotel Indigo East End, responded to this review, February 10, 2014
Dear Michelle E,


Thank you so much for taking the time to provide us with feedback regarding your stay in August! I am so happy to read that you fully enjoyed the hotel and our staff! We hope to see you again soon!

All the best,

Kristen Reyes
General Manager
The Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queens, New York
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 11, 2014 via mobile

Enjoyed the pool, rooms a little small, great deal with the winery package, bed was very comfortable. Staff was very friendly. Wifi access was very iffy. Would be nice if there was service at the pool.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Front Office Manager at Hotel Indigo East End, responded to this review, January 14, 2014
Dear Loulu L,

Thank you so much for taking the time to provide us with feedback from your stay! I am very happy to see that you enjoyed yourself with us here at The Hotel Indigo East End. We do hope to see you again! This summer we will have full service available at the pool!

All the best,

Michael High
Front Office Manager
The Hotel Indigo East End
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo East End

Address: 1830 West Main Street, Route 25, Riverhead, NY 11901
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island

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