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“Great night” 4 of 5 stars
Review of Hotel Indigo East End

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Hotel Indigo East End
3.5 of 5 Hotel   |   1830 West Main Street, Route 25, Riverhead, NY 11901   |  
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Ranked #3 of 7 hotels in Riverhead
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Great night”
4 of 5 stars Reviewed February 17, 2013 via mobile

Spent the night during Valentines weekend with my Dh! The hotel is very conveniently located off of the LIE. The lobby was nicely decorated and modern. Upon check in we received a free drink voucher for being Club members, (nice touch). The pool is an outdoor pool and no one had mentioned if it was a year round pool. It is not.
The rooms were nicely decorated. I loved it that they used the same chairs in the room that were from the lobby! Keurig coffee in the room too! Bathroom very modern with Aveda products. Some people mentioned about the frosted glass in the bathroom. It was not an issue at all, thought it gave the room some depth. The shower, not a fan of the open concept, no closing glass door. If it was bigger or had the shower head on top instead of the wall, not a big deal. Loved the bed!! Most comfortable night sleep ever! I did forget to look at the brand before I left, but just loved it.
Did not take advantage of the in house restaurant, but the bar area did have a full stock.
Overall great night after the wineries. Will definitely be back. This will be my go to hotel for the East End!!

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Swedish first
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English first
Franklin Square
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2013

I went out to Hotel Indigo with my boyfriend for Valentines Day. It was great!! We went to a winery that was close by for a wine tasting. The hotel provided the transportation free of charge! We then had a wonderfully romantic dinner at a table by the fireplace at Bistro 72. There was live music which helped make the dinner more romantic. Nick, our waitor was so accomadating and attentive. The food was delicious, as was the champagne! The hotel itself was clean and comfortable. The staff was friendly and helpful. We had breakfast from room service. Not only was it delicious but it was reasonably priced. The waitor who delivered it also suggested a winery in the area after asking us about our stay. Over all it was a perfect way to spend valentine's day!

Room Tip: Get a room on the pool side for a better view!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 30, 2013

They did a great job hipsterfying an old crusty motel. Rooms and common areas are lovely, really updated and nice, though not large. The restaurant was good. The location is really terrific - just off the LIE in Riverhead. Staff was very friendly and eager to help, though some could be a bit better organized and informed.

They get a lot of groups and wedding parties there, and we were kept up all night with noise from the hallway. When housekeeping was vacuuming the room next door the next morning, it sounded as if they were in our room. We also had a problem with our heat, it wouldn't shut off.

In season it looks like the outdoor "pool scene" probably gets hopping, rooms around the pool go for a premium, but I'm guessing they might not be ideal for the early-to-bed crowd.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Hotel Indigo East End, responded to this review, February 18, 2013
Dear Iluvhhi,

Thank you very much for taking the time to write your comments. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the outside noise. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 23, 2013

This hotel is nicely furnished and very clean with good amenities. The front desk was useless but with free wifi and a smart phone you can get any information you need. Its close to the outlets and wineries and has a good in house restaurant and bar. Great place to stay for a trip out east.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2013

I have stayed at this small oasis near the sprawling Tanger shopping mall in Riverhead twice now and found it a safe haven and unexpected luxury. During Hurricane Sandy the hotel staff did an amazing job of keeping the guests dry, warm and happy. Pets were accomodated and when the power went out the staff adjusted with heroic (albeit limited) meal preparation and candlelit drinks/food and fire in the bar area (where the generator kept the satellite tv feed going so we could monitor the storm). Bistro 72 restaurant is also a hidden gem featuring a nice range of local foods and wines.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Illinois
Top Contributor
51 reviews 51 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 3, 2013

My daughter and I stayed here when visiting my Mom who lives just 10 minutes away. The hotel was very modern, big and clean. Right off exit 72 of the 495. The beds were very comfortable and staff was very nice. Check in was quick and easy. They had free coffee in the lobby which was great and a free business center which I used a few times to print off some papers I needed for the trip. They also have free wifi which was great as well.

There was a restaurant but we didn't use it. I also liked that there was a Hertz desk in the lobby. We had rented a car at the airport from Hertz and were having some trouble with it. I went to the desk and they exchanged cars for me in a matter of minutes. Was great to have that available.

The outlet stores close by but we never went. We were mostly visiting family while we were there. The only thing I didn't like was that there is nothing close by (within walking distance) like a fast food or pizza place or a gas station. Had to drive at least 10 minutes to get gas or get fast food. I would definitely stay again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 28, 2012

This hotel is clean, modern, looks new, has a nice outdoor swimming pool, and an outdoor fireplace for cool evenings. The hotel has a restuarant, bar, and on the weekends it has live music. Food and drinks are pricey; better to eat off the premises with plenty of nearby restuarants. Right off the highway, plenty of free parking, close to Tanger Outlets.

Room Tip: If traveling in the summer time, get a room facing the swimming pool.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Indigo East End

Address: 1830 West Main Street, Route 25, Riverhead, NY 11901
Phone Number:
Location: United States > New York > Long Island > Hamptons > Riverhead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Riverhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo East End 3.5*
Official Description (provided by the hotel):
At the very center of it all — the Hamptons,the North Fork, beaches, vineyards,shopping and nightlife, Hotel Indigo is yourstarting point for all the excitement Long Island's East End has in store for you. Indigo has all the luxuries and amenities you deserve. From the restaurant and lounge to our fireplaces,pool, and outdoor spaces, find your greatescape in one of our 100 contemporaryguestrooms on over eight private acres. ... more   less 
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Also Known As:
Hotel Indigo East End Riverhead, NY - Long Island

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