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“Unethical Business Practices!” 1 of 5 stars
Review of Beekman Arms and Delamater Inn

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Beekman Arms and Delamater Inn
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6387 Mill St, Rhinebeck, NY 12572   |  
Hotel amenities
Ranked #11 of 16 Rhinebeck B&B and Inns
New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Unethical Business Practices!”
1 of 5 stars Reviewed December 6, 2012

I recently rented a room for two nights, was quoted a Saturday rate and a Sunday rate over the phone. At checkout was surprised to learn that they tacked on an additional $100 to the Saturday rate and they showed me the checkin card with my initials in the rate area. I NEVER INITIALED THIS CARD! I asked to see the manager, Cynthia and she was unavailable. I was told she would call me back and instead she sent an email to me a day later saying that she was too busy to call me. I emailed her the details of this entire transaction and she only responded that she would take it to her board. I never heard back. I protested this with Amex, and she had the audacity to fight the charge! I am now seeking assistance through the authorities due to the forgery!

In terms of the hotel--this was a HUGE disappointment for $200+ per night. We were sent off property to a non-historic, very average space, and their "included" breakfast was a continental-type consisting of white toast, yogurt and very old fruit.

Honestly, it was the worst hotel experience I have ever had.

Room Tip: Be sure to check the rates at checkin--or else they will forge your initials on the rate card!
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  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
New York, NY
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 5, 2012

Spent an evening here last week and had an overall enjoyable stay. As the main hotel in the area the Beekman Arms has something of a monopoly on accommodations which is why, I imagine, they're able to charge $300 a night for a nice but fairly unremarkable hotel room.

We stayed in a ground level room on the courtyard (which is a newer building across the street and down the block from the main property). The room was nicely appointed with a king bed, sofa, desk, gas fireplace and bathroom. The one issue with the newer buildings and being on a ground level room is the noise from your upstairs neighbors. Every footstep is amplified and it's fairly disturbing especially, again, when you're paying so much for a room. Would definitely make staying on the top floor a deal-breaker next time.

There is plenty of parking, it's a short walk to town and the main building of the Beekman houses a tavern and bar.

Overall a nice stay. If there were other, equally clean and safe but less expensive options in the area I would probably shop around but since the Beekman is really the only game in town I would come to terms with paying a pretty penny for a room and enjoy the stay.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MD
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 28, 2012

Not so easy to find in Beekman Arms info, but there is an Annex behind the parking lot of the hotel with about 6-8 hotel rooms. We paid $125, which included the breakfast offered to all hotel guests and available in the main hotel restaurant. Our room was a bit dark but had everything we could have wanted, including a decanter of port or dessert wine (not sure) and 2 glasses! Nice tv, well equipped bathroom, plush towels. We could control heat/AC including having the fan run if we were bothered by street noises (we were not). Could not hear sounds from the next room though we saw they had the tv on -- a real plus! Decor is quirky -- elegant 4-poster bed and rough wood on the walls, but it worked for us. The front desk told us the plus and negative sides of the 2 rooms that were available, e.g. we'd hear more street noise from one -- and he let us look at both rooms before making any decision. I give the excellent rating not because our room was a 5-star room necessarily, but because all in all -- price which included very nice room and breakfast -- made us feel like we landed a bargain right in the middle of a lovely New England town.

Room Tip: If you stay in the Annex, feel free to ask to check out the available rooms -- decor is a little dif...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
124 reviews 124 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 13, 2012

This inn is marketed as the oldest in the nation, and the interior certainly does take you back in time. If you like that sort of thing you will really enjoy the main building. We stayed around the corner in the Townsend building, which was completely remodeled. It was a large room with a gas fireplace and flatscreen tv. The room was street level and there was a bit of traffic noise, but not bad since this isn't a city. You should go into the bar and dining room for at least a drink as it is very charming. Our meals (prime rib) were outstanding and the wine selection pretty good too. The service was excellent. This is the place to stay if you are in the area. Don't bother staying in Hyde Park. There really isn't much there beyond the CIA and mansions.

Room Tip: Avoid the Rhinebeck Village Inn, which is affiliated with the Beekman Arms.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2012

We had room 91 in the courtyard. The room was beautiful. It had a king size bed which was very comfortable. A sitting area with couch and table and flat screen tv. We also had a fire place. The bathroom was large for some reason we got a handicapped room. There was a seat in the bathroom. All in all we loved it.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEW YORK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 1, 2012

My Mother and I stayed at the Delamater Inn Stone House room 97 September 28th and 29th 2012. The Stone House is a very old building but was refurbished in about 2005. The room was spotless clean, quaintly decorated, and spacious. There were two twin beds in the room and a refrigerator, coffee maker, and iron. All building are right in town and everything is in walking distance. The hallways of the stone House were also extremely clean, and the whole building was secure. It was a little pricey but I think all of the inns upstate especially during the fall and craft season are. We would definitely stay here again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Top Contributor
53 reviews 53 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 1, 2012

First, you must understand that this inn was built in 1766...that is not a typo!! So you will not get electrical outlets every few feet nor a mounted 42" flat screen. This is a charming inn with tremendous history. The room size is more than adequate, has a window a/c, a small bathroom that is more than adequate. The staff is more than willing to help and the attached restaurant serves excellent fare. Great location. We will return.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beekman Arms and Delamater Inn

Address: 6387 Mill St, Rhinebeck, NY 12572
Location: United States > New York > Rhinebeck
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #11 of 16 B&Bs / Inns in Rhinebeck
Price Range (Based on Average Rates): $
Number of rooms: 74
Official Description (provided by the hotel):
Weary visitors have been staying at the Beekman Arms since 1766. ... more   less 
Also Known As:
Beekman Arms And Delamater Hotel Rhinebeck
Beekman Arms Hotel Rhinebeck
Beekman Arms Rhinebeck

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