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“Good Value When Traveling With A Pet” 3 of 5 stars
Review of Red Roof Inn

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Red Roof Inn
2.0 of 5 Hotel   |   931 State Route 9, I-87 - The Northway - Exit 19, Queensbury, NY 12804   |  
Hotel amenities
Ranked #3 of 11 Hotels in Queensbury
Certificate of Excellence 2014
East Amherst, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good Value When Traveling With A Pet”
3 of 5 stars Reviewed August 14, 2014

We spent one night at the Red Roof Inn with our large dog- no weight limit and no extra cost.The room was nothing special which is what I expected but it was clean, comfortable and very convenient. The staff was also very friendly. It is located on route 9 which is very busy but you can walk to several restaurants and Walmart. I would stay again if in the area

Room Tip: The rooms facing the road can be noisy.
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Red Roof Inn, responded to this review, August 17, 2014
Dear Christine B. Thank you for taking the time to share a review for our property. I am happy to hear that you enjoyed our clean room and convenient location. we always work hard to make our all guests stay an enjoyable one and I am happy that we were able to do that. we appreciate your review and your business with us. we all look forward to seeing you again soon.
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215 reviews from our community

Traveler rating
    129
    56
    18
    9
    3
See reviews for
84
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Union, KY
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

I am surprised by the good reviews, as I was not impressed. Maybe the rooms on the second floor are ok, but ours was terrible. Very small, and it opened up directly into the lobby! I can't believe they actually charge for this room; they really should not ever let anyone reserve the two rooms off the lobby. It was really loud as well, since we heard every person clomp up the stairs to their room. Housekeeping didn't know we were there and did not service the room the first day. When I let the front desk person know, he acted as if this were our fault in some way and like getting us clean towels was a major ordeal. The front desk clerk during the day was really friendly, which is the only reason I'm not giving this place a worse rating. It is close to a lot of convenient places, which is a plus.

Room Tip: Second floor only.
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  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Red Roof Inn, responded to this review, August 6, 2014
Thank you for taking the time to share a review of our inn. i am happy to hear that you enjoyed our convenient location. please accept my sincere apology. your review is greatly appreciated as it provides us with an opportunity to improve and will use them to find tune in our operation.
we are really very sorry for the inconvenience. we hope to have the opportunity to provide accommodations for you in the future and show you how your reviews were used constructively. we look forward to seeing you again soon !

Most Sincerely
Mike, p
General Manager
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Peekskill, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

I just had an overnight stay at this Red Roof where the staff on a busy summer night had a room available to make my weekend stay enjoyable. Location - Near Saratoga Springs, Outlet shopping, great dining right near the hotel. Dinner at the Outback Steakhouse, breakfast the next day a comfortable walk to the north of the hotel, Soft serve Ice Cream at Martha's I can't tell you how many flavors they have! Plus for those who have famlies interested in Great Escape the Park is a neighbor as well. You can't go wrong rooms are great, clean and if you need help the sta will go the extra mile.....

Room Tip: Rooms in the back not streetside are the best ... thats where I stayed.
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Red Roof Inn, responded to this review, July 30, 2014
Dear, John M. Thank you for taking the time and for leaving us a nice review on TripAdvisor we really appreciate your business and kind words about the rooms and for the staff. it's wonderful to hear that our convenient location works really well for you. we look forward to hosting your next stay with us whenever you are in Queensbury.
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Montreal, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 22, 2014

Our family recently spent 5 days at this hotel with friends. This was our second time at this hotel and the value was very good. We had a room with 2 queen beds which was fine for the 4 of us (2 kids: 13 and 7). The room was spotless. Ask for a room on the second floor – they are quieter and there are no pets / smoking. There is a small fire pit behind the parking lot that we used in the evenings to make s’mores with the kids.
The only negatives I can say about this hotel is the lack of storage (our room only had 3 dresser drawers) and no swimming pool.
If you are looking for a fancy or deluxe hotel – this is not the place for you. If you want a clean, quiet, and affordable place to stay after spending the day at the Great Escape – this place is perfect.

Room Tip: Choose a second floor room – quieter, pet-free and smoke-free. There is no elevator though so be pre...
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Red Roof Inn, responded to this review, July 23, 2014
Dear idecor8. Thank you for staying with us and for taking the time to write a review on TripAdvisor. it's wonderful to hear that you found good value and enjoyed your stay at our Red Roof Inn. Thank You for your kind words regarding our room cleanliness we rely on our guests to let us know what we are doing right and where we can improve. we will certainly use your review constructively to work to provide the best stay possible for our future guests. we look forward to seeing you here with us again next time you are in Queensbury.
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Three Rivers, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

We just completed a two night stay at this hotel. As always, very clean, quiet and staff helpful
and friendly. This is our third time at this red roof always a pleasure, Will be staying again in
the future. Mike takes the extra time to make you feel welcome. The fact that it is quiet is very
important to me.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Red Roof Inn, responded to this review, July 22, 2014
We are so happy to hear that you enjoyed your stay with us. Thank you for sharing your experience on TripAdvisor. we always work hard to provide clean accommodations to all of our guests. we are happy that we were able to make your stay an enjoyable one. we appreciate your business Thank you for staying with us and we look forward to seeing you again soon.
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Yonkers, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

Pet friendly and pets stay for free. Instant lifetime customer. On top of that friendly professional staff, large clean room and excellent location. Red Roof will be the first search for hotels, knowing that my dog will always be accepted, no matter where I'm traveling.

Room Tip: This property has separate buildings, one non-smoking, one smoking. How convenient is that!!
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Red Roof Inn, responded to this review, June 24, 2014
Thank You so much for staying with Red Roof Inn and for taking the time to let us know how much you liked your stay at our inn. we are always trying to meet and exceed our guests' expectations. we are happy that you enjoyed your stay and like our pet friendly policy pets are always stay for free. thank you for sharing your experience for our property on TripAdvisor. we look forward to see you again very soon.. !
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Saint Augustine Beach, Florida
Top Contributor
192 reviews 192 reviews
42 hotel reviews
Reviews in 81 cities Reviews in 81 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed June 12, 2014

We stayed in the Lake George/Saratoga Springs area to attend a performance at the Saratoga Performing Arts Center. We were only there for 2 nights but the Red Roof in Queensbury would provide a comfortable room for a week's stay. The room is large and equipped with a larger-than-usual minifridge and a microwave. I need a handicap-equipped room and this one was great. There is a walk-in shower and enough space to accommodate a wheelchair or, in my case a power scooter. And this is in a room with a king size bed. The bed and pillows are very comfortable. The room was very clean. We travel with our dog and this is a good location for a dog as there is a quiet area behind the inn. We arrived late and were happy to find an Outback next door and a Uno's pizza just down the street. The staff are helpful and efficient. Breakfast is typical of most Red Roofs which is to say some nice muffins, coffee and tea - no fruit or juice.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike P, General Manager at Red Roof Inn, responded to this review, June 15, 2014
Thank You for staying with us and for sharing your experience on TripAdvisor. its nice to here that you found good value in our property and you find everything close to our INN.Thank you for your kind word for our room cleanliness and staff we are happy that we were able to made your stay an enjoyable one. we look forward to see you again very soon .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn

Address: 931 State Route 9, I-87 - The Northway - Exit 19, Queensbury, NY 12804
Location: United States > New York > Queensbury
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Queensbury
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn 2*
Number of rooms: 46
Official Description (provided by the hotel):
We are located next to Outback Steakhouse, across the street from laundromat and breakfast bakery, 1 block from WalMart and 1 mile from Great Escape Six Flags Park. We have a campfire out back along with picnic tables. ... more   less 
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Also Known As:
Red Roof Inn Queensbury Hotel Queensbury
Queensbury Red Roof Inn
Red Roof Inn Lake George, NY - Queensbury

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