We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“We enjoyed our stay! Spot on for the price!” 5 of 5 stars
Review of Poughkeepsie Grand Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Poughkeepsie Grand Hotel to your Saves list
Poughkeepsie Grand Hotel
3.0 of 5 Hotel   |   40 Civic Center Plaza, Poughkeepsie, NY 12601   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #6 of 13 Hotels in Poughkeepsie
Osceola, Indiana
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“We enjoyed our stay! Spot on for the price!”
5 of 5 stars Reviewed December 31, 2012

I think the reviews you will read on this hotel are accurate but I'd like to offer a different view. Overall we enjoyed our stay.

Keisha? was at the front desk upon our arrival and was friendly and helpful. She made us feel welcome (including our 10 year old). Our reservation was for two days but we ran into a snow storm on the way. The Hotel cancelled the two day reservation and changed it to one day and did not charge us anything additional. My plan was to take Metro North into NYC so my son could experience a New York City Christmas and once we checked in, the hotel provided us transportation to the Metro North/Amtrak Station. When we returned they provided transportation back.

They offered a free Full Breakfast in the morning, not one of the "Continental" breakfasts that other hotel chains offer. Eggs any style! My son had pancakes and my wife had French Toast which came with 6 slices of french toast and 8 slices of bacon!!!

In Poughkeepsie's hey day, this hotel was probably one of the finest in the area. It is a large hotel and right next to it is a convention center. It is an old hotel that appears updated.

For the price, it was a great value. I had a great nights sleep! My only complaint was the "warm" shower in the morning. After traveling, i was looking forward to a hot shower.

Again, I want to point out that Keisha made us feel welcome and if we are in the area again, we would stay at the hotel again. I'm not sure if there is a pool or fitness center but we did not use it.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

181 reviews from our community

Traveler rating
    43
    47
    43
    26
    22
See reviews for
54
41
6
23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 1, 2012

I stayed there one night in October. Clean but a little outdated. We had a non smoking room but smoke smell was coming through the vent in the Bathroom. The bar downstairs was nice as was the free breakfast. Friendly staff. Parking is a little crazy

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frbg
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 12, 2012

Stayed at this older hotel the middle of October and found it to be clean and up to date - at least on the 10th floor. River view was great. The free morning breakfast
was a full meal. Bar and grill is above average. Also the hotel staff picked up my
party at the Metro North rail station and transported us to the hotel. Elevator serve to our floor was good. I will stay here again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed November 6, 2012

This hotel is relatively clean, but as many people have said, the decor is a bit dated. There is also a lack of power outlets in the room. There is only one outlet by the desk in the room, but it already has two lamps plugged into it, so in order to plug in my computer I had to unplug one of the lamps. The bed is very large, but it is extremely hard and very uncomfortable. When taking a shower, the water would not get hot. I had to settle for a lukewarm shower. While this hotel is certainly clean and safe, it is not a very relaxing environment.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed October 26, 2012

We stayed at the Poughkeepsie Grand Hotel for three nights this October, 2012.
It was a very nice hotel. Liked our stay. Staff were helpful, nice, answered all our questions.
Breakfast buffet wasn't good, but it was "adequate". The coffee cold.
Staff at the bar area, were exceptional.
note: A fire alarm went off (a false alarm, thank goodness) early morning. Thus causing 'everyone' to evacuate into a cold morning.
Upon check-out, we weren't offered any compensation. No apology, No Coffee, No breakfast.
No discount upon a next stay! Poor management.

Room Tip: With so many great locations/options for food, I won't eat at the hotel again unless their resta...
See more room tips
  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 21, 2012

We stayed here after a wedding at the Grandview. Overall the hotel seemed relatively clean but was definitely dated. After reading other reviews, I knew to make sure our room was on the 10th floor because that floor was an updated, non-smoking floor. Our room was clean and had definitely been updated... the bathroom left something to be desired but was not too bad. When went down to breakfast (which was included) the following morning we got onto the elevator on the 10th floor. The elevate kept going up and down but the doors would not open. Come to find out, this is a common occurrence. Finally, the doors opened on the 10th floor and we got out. We proceeded to take the stairs down the 10 flights only to find out the doors are looked from the outside, meaning we were not stuck in the stairwell. We then walked back up several flights of stairs until we were able to get out of the stairwell and I demanded that an employee take us down on the staff elevator. Most of the employees were really nice and helpful which made out stay, and the elevator debacle, a bit better.

Breakfast was alright... staff there was very young and was more concerned about how hungry they were then paying attention to the needs of the guests.

Overall, not a bad hotel, but certainly could use new elevators, some more updates, a more mature breakfast staff, and should strive to be in compliance with the fire code.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 16, 2012

I attended a friend 's wedding that took place at the Poughkeepsie Grand Hotel last weekend. It was a nice property overall. We arrived super late on Friday night (like 2 AM because of unexpected travel delays). I had previously informed the hotel we would be a late arrival but 2 AM was far later than I expected so I called to let them know and they said it wasn't a problem. Indeed, when we finally got there our room was waiting for us. As others have mentioned, the parking is free and is in a municipal lot attached to the hotel. My boyfriend parked the car without incident while I got us checked in. The wedding had reserved a room block for guests; when I reserved my room months ago I requested a non-smoking quiet room (meaning away from elevators and vending machines). We were put into a room on the 7th floor (apparently a non-smoking floor) with a huge king sleigh bed but it was right near the elevators and the vending machines. The room itself was nice, the king size bed was quite comfortable, the bathroom was clean and a decent size. We needed to have the toilet fixed at one point during the weekend but that wasn't a big deal. The hotel offers free wi-fi and I easily accessed it through my iPAD. The connection appeared to go down a couple of times.

The hotel serves a free hot breakfast to overnight guests each morning. The hot breakfast was decent; they had coffee, orange and cranberry juices, cold cereals and milk, an omelet station, scrambled eggs, home fries, sausage, bacon, danish, and a smattering of fresh fruit. If you're a vegan this breakfast wasn't too accommodating. Breakfast on Saturday appeared to run smoothly but Sunday's breakfast seemed to get a few logistics wrong: they ran out of glasses, spoons, and numerous food items by shortly after 9 AM and seemed a little pokey in getting these things refilled. The Sunday breakfast was packed.

My friend's wedding took place in one of the conference rooms and was a basic wedding set up (gazebo in front of the room, chairs arranged to view the ceremony). After the wedding, there was a short cocktail reception across the hall with passed hors d'oeuvres and some food stations. There was precious little vegetarian food (and again if you're a vegan you'd be completely out of luck). My friend had told me they'd tried to have some vegan options but the hotel simply didn't offer anything. They also had sushi, cocktail shrimp, some chicken pasta and stir fry dishes. My meat and seafood eating boyfriend said that these food items were all good.

We went back across the hall to the reception. First course was a salad, then we were given a choice of entree. I of course had the vegetarian option, which was a veggie lasagna. It was good but the inside was cold, the portion was massive and I couldn't finish. My boyfriend had salmon that he said was good; others who had either prime rib or chicken said those meals were good, too. Dessert was wedding cake (of course!), bananas Foster, and a tray of petit fours. I'm not sure if the hotel made the cake but it was OK. The Bananas Foster and the petit fours were delicious. My friends wedding was one of 5 I believe that were going on at the same time. The facilities and staff definitely seemed prepared to handle all of these events.

The hotel did a nice job with my friend's wedding; most importantly the bride and groom were very pleased with the way it turned out so there you have it.

The hotel lobby is small and appears to be newly renovated. We were given two coupons for two free drinks at the Market Street Grill, the bar located in the lobby. When we tried to use them we were told they weren't good on Saturday nights; I discussed this with the staff when I checked out and they stated that they had made a mistake because it was a new promotion. It would have been nice to have been comped for the two drinks but I didn't make a big stink about it. Late Saturday night we were in the bar and had some food. I had the spinach and strawberry salad and my boyfriend had an Asian stir-fry with shrimp. The portions were huge; my salad was excellent and my boyfriend said his meal was excellent, too. We didn't take the food back to the room with us but each room has a refrigerator and a microwave, so if you're staying a few nights you could take leftovers upstairs with you.

I'm not sure if the Poughkeepsie Grand Hotel is the only game in town but it certainly was nice enough for our stay to enjoy our friend's wedding.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Poughkeepsie
3.8 mi away
Hampton Inn & Suites Poughkeepsie
1.9 mi away
Holiday Inn Express Poughkeepsie
2.4 mi away
Courtyard Poughkeepsie
Courtyard Poughkeepsie
#1 of 13 in Poughkeepsie
4.0 of 5 stars 315 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Days Inn Poughkeepsie
Days Inn Poughkeepsie
#7 of 13 in Poughkeepsie
3.5 of 5 stars 360 reviews
4.6 mi away
BEST WESTERN PLUS The Inn & Suites At the Falls
3.1 mi away
Residence Inn Poughkeepsie
Residence Inn Poughkeepsie
#5 of 13 in Poughkeepsie
4.0 of 5 stars 198 reviews
Show Prices
Show Prices
Show Prices

Been to Poughkeepsie Grand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Poughkeepsie Grand Hotel

Address: 40 Civic Center Plaza, Poughkeepsie, NY 12601
Phone Number:
Location: United States > New York > Poughkeepsie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Poughkeepsie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Poughkeepsie Grand Hotel 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotel.de, Priceline, Agoda, Odigeo and Despegar.com so you can book your Poughkeepsie Grand Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Poughkeepsie Grand Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.