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“The Best Place To Stay In Poughkeepsie!” 5 of 5 stars
Review of Holiday Inn Express Poughkeepsie

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Holiday Inn Express Poughkeepsie
2.5 of 5 Hotel   |   2750 South Road, Rt. 9 & Sharon Dr., Poughkeepsie, NY 12601   |  
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Ranked #5 of 13 Hotels in Poughkeepsie
scottsdale, arizona
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“The Best Place To Stay In Poughkeepsie!”
5 of 5 stars Reviewed August 12, 2012

This Holiday Inn Express wins the prize! I've stayed at many of the motel/hotels in the area, and this inn was the best choice I've made when traveling to the area.

The front desk staff were über helpful, and made sure we were picked up at the train station in the middle of the night. Special props to Ali, the night front desk manager, Diana, and Rachel, the general manager, who were so very welcoming, friendly, and helpful during our stay.

We did not have our own transportation to visit local colleges, so the staff made the hotel shuttle available to us on several occasions. It was great to have a simple breakfast everyday, and although we didn't take advantage of it, the coffee was always hot and delicious.

The rooms were simply decorated but very spacious and comfortable. Compliments to Sherry, our floor attendant, who was extremely helpful and courteous when I locked myself out of my room.

All in all, it was a great experience. If my daughter decides to attend college here, this will be our home-away-from-home.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, September 21, 2012
I really appreciate that you took the time to write such a great review about the hotel. I'm very happy to know that you enjoyed everything and we'll look forward to seeing you again.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
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    38
    10
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Killingworth, Connecticut
Top Contributor
127 reviews 127 reviews
31 hotel reviews
Reviews in 55 cities Reviews in 55 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 10, 2012

This was our second visit to this Holiday Inn Express and if travleing this way again, would return. Very helpful and polite staff. Honest, too. As a matter of fact, a tip we left one morning for the maid, was not taken. Why - because holusekeeping is instructed to not take anything unless it's the day of checkout. Wow! Rooms are comfortable and well-stocked with toiletries and towels. The breakfast area is spacious and offers many choices - all fresh and good. Both the pool area and patio offer a pleasant spot to socialize, read and relax. My only less than positive comment would be that the wallpaper is worn, buckling in some places - and some "spots" show obvious signs of wear and tear.

Room Tip: Away from the ice machines which are next to the elevator and from the guest's complimentary lau...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, November 30, 2012
Thank you very much for staying with us and taking the time to write such a nice review about the staff and the hotel. I shared your comments with the staff and everyone was so happy to know that you were pleased.

I thank you for letting me know about the condition of the wallpaper in your room.

We hope to see you again soon.

Best regards,

Rachel Kuhn
General Manager
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New York
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 26, 2012

My girlfriend and I spent a night here after a day's hiking at nearby Lake Minnewaska. We found the hotel clean, convenient and comfortable. The room was bright, spacious and clean. We had a lovely view of the hotel's large swimming pool right outside our window. The hotel is close to restaurants and shops. The service was prompt and friendly. I would highly recommend this Holiday Inn Express for travelers in the Hudson River Valley.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 27, 2012
Thank you very much for taking the time to write such a nice review about your recent stay. I'm pleased to hear that you enjoyed yourselves and like what the area has to offer. We look forward to seeing you again on your next trip to the area. Thank you again for sharing your experience.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 10, 2012

This would have been a good review but after we checked out and returned home, we realized that we forgot to unplug and pack something. I called the hotel right away. They said no one had checked into the room and that housekeeping would inform them if they saw it. After a 2 day run around, they finally said they didn't see it but we know it's there. Shameful. Admittedly, we should have been more careful, but with staff so dishonest, I'll not be staying there again.

Room Tip: Don't leave your valuables out.
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Stayed July 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 27, 2012
Thank you for taking time to write a review about your recent stay. I sincerely apologize for the unfortunate experience you had upon realizing you'd left an item in the room. I take the matter seriously and would like an opportunity to follow up on this with you. Please contact me directly at ExpressPou@aol.com.

Your experience is not typical, as I frequently mail items left in the room to our guests after checking out. Again, please accept my apology for the inconvenience and I look forward to hearing from you.

Best regards,

Rachel Kuhn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 9, 2012

Breakfast had some great choices; room was comfortable and clean. Staff was very pleasant.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, July 27, 2012
Good afternoon Carol,

Thank you for reviewing the hotel after your recent stay. I'm very pleased to know that you were satisfied with the accommodations, guest room and service. We hope to see you again in the future. Thank you again for sharing your comments.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 8, 2012

Stay was very friendly, breakfast was nice and the room was very good.
Only negative was the loud crowd in the lobby Sunday morning. All morning.

Room Tip: In room whirlpool was lovely for relaxing weekend, but right by the lobby meant it was VERY noisy.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, June 18, 2012
Thank you very much for taking the time to write a review about your recent stay. I am happy to hear that your stay was pleasant with the exception of being distracted by the large group that congregated in the lobby. That's unfortunate to hear and I'm sorry about that. I certainly hope that isn't going to keep you from visiting us again in the future!

Thank you again for your review.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2012

My boyfriend and I stayed here for the memorial day weekend and we had a very pleasant time. Check in and out was a breeze and our room was spotless and spacious. We requested a room with a king bed and couch and the room did not disappoint. The bathroom was well stocked with towels and bath supplies.
The breakfast is nothing special but for a complimentary breakfast it was fine. It included cereals, eggs, sausages, biscuits, toast, and pastries.

Special note to AAA members, ask for the discounted AAA rate!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiepoughkeepsie, General Manager at Holiday Inn Express Poughkeepsie, responded to this review, June 18, 2012
Thank you for offering such a nice review of your recent experience at the hotel. We value every comment we receive from our guests and I appreciate you taking the time to do so.

I'm disappointed to hear that you considered the breakfast average. While Holiday Inn Express is required and limited to providing only certain items, we certainly strive to provide the best quality possible. For instance, rather than purchasing muffins already made we bake them fresh in the morning. We keep a refrigerator stocked at the end of the breakfast bar with assorted yogurts, fruit cups and hard boiled eggs. The pancake machine has been a hit since it's installation last year...it produces two fresh pancakes in about a minute!

Again, thank you for taking the time to write. It would be a pleasure to see you again.

Best regards,

Rachel Kuhn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Poughkeepsie

Address: 2750 South Road, Rt. 9 & Sharon Dr., Poughkeepsie, NY 12601
Phone Number:
Location: United States > New York > Poughkeepsie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Poughkeepsie
#5 Family Hotel in Poughkeepsie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Poughkeepsie 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel in Poughkeepsie, New York.At the moment you enter the bright, airy lobby of the Holiday Inn Express hotel Poughkeepsie, you are welcomed into a unique hotel with a mix of contemporary chic and charming traditional ambiance, personalized service, and contemporary amenities.The Holiday Inn Express Poughkeepsie government hotel is centrally located in the Hudson Valley area of New York near many attractions such as FDR Presidential Library, Vanderbilt Mansion and Eleanor Roosevelt Cottage, and only 20 Miles south of Historic Rhinebeck, New York. Our hotel is near IBM, The Culinary Institute of America, Marist College and Vassar College. We are also minutes away from Vassar Brothers Hospital and St. Francis Hospital. Our newly renovated Poughkeepsie hotel features well appointed guest rooms, Free Wireless High Speed Internet Access, a Seasonal Outdoor Pool, Complimentary Local Shuttle Service limited, Free Guest Laundry Services, and 24 Hour Business Center with printing service. Start the day right with our Complimentary Express Start Breakfast Bar served every morning featuring the world's best tasting hot cinnamon roll, and many other delicious breakfast items including eggs, bacon, and sausage.Visit Poughkeepsie, NY and Stay Smart at the Holiday Inn Express Poughkeepsie Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Poughkeepsie Hotel Poughkeepsie
Holiday Inn Poughkeepsie
Poughkeepsie Holiday Inn Express

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