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BEST WESTERN PLUS The Inn & Suites At the Falls: Traveler Reviews

2.5 of 5
50 Red Oaks Mill Road, Poughkeepsie, NY
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BEST WESTERN PLUS The Inn & Suites At the Falls
Ranked #1 of 13 hotels in Poughkeepsie
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85 reviews from our community

    Trip type
Traveler rating
    36
    30
    13
    5
    1
Date Rating
Colonia, New
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Prefect, great value! Lovely area.”
4 of 5 stars Reviewed March 11, 2013 via mobile

Stayed one night for daughters graduation from CIA. Arrived late, staff was very accommodating and super pleasant. Room was nice and clean had all the necessities and i had a very comfortable sleep. Woke to a nice little buffet of assorted complementary pastries, bagels cereals, yogurts, coffee and teas, Set and enjoyed the view of the falls and the mallard ducks who call it home, Very well done! Would definitely return.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask strita60 about BEST WESTERN PLUS The Inn & Suites At the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review
March 13, 2013
Congratulations to your daughter, it takes a lot of hard work to earn a degree from the CIA. Thank you for taking the time to write a review of our beautiful hotel and surroundings. Maybe you can come back to our area and see more of the Historic Hudson Valley. There is so much to see and do.
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Manhattan, New York, United States
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Loved it!”
5 of 5 stars Reviewed March 8, 2013

My stay at this place was just perfect! Nice and superclean room, with view on Wappingers creek, comfy bed, and - compared to most hotels - super-fast internet connection made my stay here very pleasant. Adding to that courteous staff - frontdesk lady Cindy is the nicest hotel personel I've met so far, she even made me hot tea after I mentioned that I have sore throat! - this is definitely now my favorite place to stay in Hudson Valley. The location is very nice, as while it's close to Poughkeepsie, it is very nature-like settings. We had bluebirds coming to the patio the other day...

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EURESES about BEST WESTERN PLUS The Inn & Suites At the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review
March 9, 2013
Thank you for staying with us and we appreciate your comments and taking the time to write such a nice review of our hotel. We look forward to hosting your stay in the future. Feel Better!
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Northern NJ
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
“Time for a face lift”
3 of 5 stars Reviewed March 5, 2013

We had stayed here over 10 years ago. At the time, it was a lovely property. But now, it could use a face lift - at least for the bathrooms. They're getting a bit long in the tooth, and not in keeping with today's standards.

Aside from the bathroom, the room was nice, with a comfortable bed and pillows. The heating system was quite noisy, and should probably also be updated.

We had attended a wedding that evening, and as a result, we didn't check in until after midnight. When we got to the room, it was absolutely freezing! They must have turned the heat off entirely since the room was unoccupied. It was so cold, we couldn't even take off our coats let alone use the bathroom or get ready for bed. So we had to sit and wait about 30 minutes for the room to heat up. Even then, the bathroom floor was so cold, we needed to wear shoes. C'mon - if you know guests will be there, turn on the heat!

We finally got to sleep very late, which meant we didn't wake up until late. When we did, we walked down to get breakfast. Not a morsel was to be found! I asked the attendant where the breakfast is, and I was told "Sorry, breakfast is only served until 10am." I looked down at my watch. It was 10:01. I guess he cleaned everything up and put it all away within 60 seconds.

What used to be a lovely little inn outside of Poughkeepsie is now just another motel with questionable service.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask TheDogAteMyHomework about BEST WESTERN PLUS The Inn & Suites At the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review
March 6, 2013
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1 review
“Romantic/comfortable/friendly”
5 of 5 stars Reviewed March 4, 2013

My boyfriend and i stayed here for 2 nights and could not have been happier.ask for a room w a view..the falls in the back are breathtaking. We stayed in the king deluxe which was big,clean,and very modern. Bed was extremely comfortable,several channels to choose from,microwave and mini fridge in rm also. Service was excellent and staff made you feel right at home. Great continental breakfast..even a waffle maker which was delicious! Very quiet and peaceful and close to all attractions.we definitely will be back to visit in the warmer months!!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jessica N about BEST WESTERN PLUS The Inn & Suites At the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review
March 6, 2013
Thank you for taking the time to write a review on the hotels behalf. Next time on your visit we will be including strawberry and blueberry toppings for the waffles. See you on your next trip.
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Staten Island, New York
1 review
“Best bang for you're buck!”
5 of 5 stars Reviewed February 5, 2013

We stayed for 3 days the end of September and were very satisfied. The staff was great and helpful.Tthe room on the 1st floor overlooked the stream , had 2 queen beds, quite comfy and a large bathroom that was spotless.The staff made my wife and I and our little service dog too very happy. I would highly recommend this hotel to anyone considering staying in this area. We will certainly stay here again and look forward to it.

Room Tip: Loved the view from the window.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lorraine W about BEST WESTERN PLUS The Inn & Suites At the Falls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol R, General Manager at BEST WESTERN PLUS The Inn & Suites At the Falls, responded to this review
February 6, 2013
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Additional Information about BEST WESTERN PLUS The Inn & Suites At the Falls

Also Known As:
Best Western Plus The Inn & Suites At The Falls Hotel
Best Western Plus The Inn And Suites At The Falls
Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie
Address: 50 Red Oaks Mill Road, Poughkeepsie, NY
Phone Number:
Region: United States > New York > Poughkeepsie
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#1 Family Hotels in Poughkeepsie
#1 Business Hotels in Poughkeepsie
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
We are a new 100% renovated hotel in the Historic Hudson Valley. Near IBM, Vassar and Marist Colleges. We have a beautiful setting along the water to relax after a busy day of site seeing or business meetings. Our hotel offers guests a country setting just minutes from Route 9 and all that the Hudson Valley has to offer. We have a 24 hour business center and state of the art fitness center. Complimentary Wireless High Speed Internet in the entire hotel and select rooms with Wired High Speed internet also. All rooms have Mircowave and Fridge. Enjoy a Jacuzzi whirlpool in all the King Suites. ... more   less 
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