In past visits to this area we normally stayed at the Inn at Arbor Ridge in Hopewell Junction. This time we decided to lodge here six days over the New Year’s holiday. The decision was a good one. We arrived after 9PM but had called ahead advising the front desk of our late arrival. The front desk clerk, Michael, had our room ready when we arrived. He was pleasant, courteous, and made us feel right at home. We had a first floor room with king size bed. The room was clean and modern with a nice view of the river. The bed was comfortable too. The only drawback was the comforter. It was too light. We asked Michael for a second blanket and he had one ready for our use for the remainder of our stay. Also, there was one minor problem during our stay. The heat for the core building areas (front desk and hallways) had gone out one evening and morning breakfast was a bit chilly. Recommend developing an emergency checklist to have on hand for your staff to reference when there’s a heating problem. Otherwise, we were extremely pleased with everything our stay here. We will stay at this Best Western on future visits to this area.
- Official Description (provided by the hotel):
- Enjoy complimentary beer and wine daily at our Manager's Reception 5:30 PM to 7:30 PM. Guests can enjoy a complimentary breakfast each morning. We are a new 100% renovated hotel in the Historic Hudson Valley. Near IBM, Vassar and Marist Colleges. We have a beautiful setting along the water to relax after a busy day of site seeing or business meetings. Our hotel offers guests a country setting just minutes from Route 9 and all that the Hudson Valley has to offer. We have a 24 hour business center and state of the art fitness center. Complimentary Wireless High Speed Internet in the entire hotel and select rooms with Wired High Speed internet also. All rooms have Mircowave and Fridge. Enjoy a Jacuzzi whirlpool in all the King Suites. ... more less
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- Also Known As:
- Best Western Plus The Inn And Suites At The Falls
- Best Western Plus The Inn & Suites At The Falls Hotel Poughkeepsie