We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“rating this motel” 5 of 5 stars
Review of Days Inn Port Jervis

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Days Inn Port Jervis to your Saves list
Days Inn Port Jervis
2.0 of 5 Hotel   |   2247 Greenville Turnpike & SR 23, Port Jervis, NY 12771   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Plan Ahead and Save 15%
Ranked #1 of 2 Hotels in Port Jervis
Glenolden, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“rating this motel”
5 of 5 stars Reviewed December 28, 2011

First off almost cancelled my reservation because of the bad reviews. what a mistake that would have been I guess I must be its competiers writing the bad reviews found nothing wrong with this place I arrived late after a 4hr drive . not only was the desk clerk nice but he was an American too my surprise ! So I knew my stay was going to be a good one know nasty attuides to deal with the rooms were clean staff was nice maids spoke English so when we ask for extra towels we got the with know trouble as far as the beds and sheets being made read the card they are green frindly they only change the sheet after your stay or if you leave the card on the bed they will change them every time .as long as you put the card on the bed when they clean the room.will stay every time we come to visit our daughter and her family who live in Port Jarvis 2miles from her house and for what we paid worth it free brecfeast was nice too

Room Tip: Ignore the Bad Reviews
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

211 reviews from our community

Traveler rating
    11
    26
    49
    53
    72
See reviews for
75
43
24
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
New Hampshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 1, 2011

The room was clean & roomy, no real issues. Beds were not made for the second night, but that may be the norm....towels were changed. The only gripe I have, and it may be petty, is that the creamer for the coffee was #2 fat free milk, was looking for cream.

Room Tip: Like any hotel, stay away from entrances and ice makers.
See more room tips
  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daysinn1PortJervis, General Manager at Days Inn Port Jervis, responded to this review, November 4, 2011
Thank you for taking the time out of your schedule to complete this Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 845-856-6611.


Sincerely,
David Hickey
General Manager
Days Inn Port Jervis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 18, 2011

The mold and mildew is horrible. Allergies got bad. Should be closed down for health reasons. Carpets not cleaned. Incorrect number of towels. A general sense of yuck about the hallway and our room. Too tired that night to find another hotel. DO NOT STAY HERE!!!!

  • Stayed September 2011, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daysinn1PortJervis, General Manager at Days Inn Port Jervis, responded to this review, November 4, 2011
Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 845-856-6611.


Sincerely,
David Hickey
General Manager
Days Inn Port Jervis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 8, 2011

This is a nice hotel,Rooms are clean and comfortable and has a real friendly little bar with some local characters.The only thing that bothered me was the fire doors as they were badly in need of replacing

Stayed August 2011, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daysinn1PortJervis, General Manager at Days Inn Port Jervis, responded to this review, November 4, 2011
Thank you for taking the time out of your schedule to complete this Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 845-856-6611.


Sincerely,
David Hickey
General Manager
Days Inn Port Jervis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
antigonish
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 6, 2011

My wife and myself stayed there for a night on two occasions.The first time we had a discount coupon that the clerk excepted but was not enthused about it and the second time we had no coupon and paid the full price.However the room was good .My biggest complaint was the bad attitude which may have been because we had Canadian plates.I would hate to think that was the reason.

  • Stayed September 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daysinn1PortJervis, General Manager at Days Inn Port Jervis, responded to this review, November 4, 2011
Thank you for taking the time out of your schedule to complete this Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 845-856-6611.


Sincerely,
David Hickey
General Manager
Days Inn Port Jervis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wesseling
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2011

On May 28 th we have stayed for one night at the Days Inn Port Jervis.
The desk clerk was more interested in watching TV in the lobby than to help us with the check-in.
There was a bad smell in the hallway – but the smell in our room was even worse. Although the room was obviously renovated, the fresh paint was crumbling down the blotched ceiling which was contorted by numerous water damages.

To makes things even worse the weather very hot and humid and the air conditioning was out of order and the windows were locked. No chance to get the rotten air out of the room.

The desk clerk was rather ignorant about our instantly reported complaints and did neither provide us with another room nor would contact a technician, nor noticed our problems.
The des desk clerk on duty next morning was completely surprised about our complaints. We asked for compensation, but the manager was not on duty. We have send our complaints again per email to hotel manager, but got no response yet.

We have made many road trips in the US and we expected not much, only a dry and clean place to sleep for one night. But that is not what you can find in the days Inn Port Jervis.
My advice: Choose the Super 8 at East Stroudsburg. Helpful staff, clean&dry rooms, functioning airconditioning, no filthy smells and that for mu

  • Stayed May 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daysinn1PortJervis, General Manager at Days Inn Port Jervis, responded to this review, November 4, 2011
Thank you for taking the time out of your schedule to complete this Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 845-856-6611.


Sincerely,
David Hickey
General Manager
Days Inn Port Jervis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New England
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 8, 2011

The first room we were shown had a leak in the ceiling and a soggy rug. The next one was better, thankfully there were spare rooms. The breakfast was not exceptional. For a Friday night, it was reasonably quiet.

  • Stayed May 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daysinn1PortJervis, General Manager at Days Inn Port Jervis, responded to this review, November 4, 2011
Thank you for taking the time out of your schedule to complete this Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 845-856-6611.


Sincerely,
David Hickey
General Manager
Days Inn Port Jervis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Days Inn Port Jervis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Days Inn Port Jervis

Address: 2247 Greenville Turnpike & SR 23, Port Jervis, NY 12771
Phone Number:
Location: United States > New York > Port Jervis
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Port Jervis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Port Jervis 2*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Wyndham, Expedia and Hotels.com so you can book your Days Inn Port Jervis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Days Inn Port Jervis Hotel Port Jervis
Comfort Inn Port Jervis
Port Jervis Comfort Inn

Owners: What's your side of the story?

If you own or manage Days Inn Port Jervis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.