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“Improve your service” 4 of 5 stars
Review of Irises Cafe and Wine Bar

Irises Cafe and Wine Bar
20 City Hall Pl, # 22, Plattsburgh, NY 12901-2904
518-566-7000
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Ranked #11 of 115 Restaurants in Plattsburgh
Price range: $14 - $32
Cuisines: American, Continental, Contemporary, Eclectic
More restaurant details
Restaurant details
Good for: Romance, Bar scene, Special occasions
Dining options: Lunch, Dinner, Reservations, Late Night, Dessert
West Milford, New Jersey
Senior Contributor
38 reviews 38 reviews
20 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Improve your service”
4 of 5 stars Reviewed August 19, 2012

We met here for a midweek dinner and ate outside. We were a party of 8 and sat at a table that was too close to the street - with a plant sticking someone in the back and the person who got the end seat extremely cramped. Waited way too long for our drinks to arrive - probably 15 to 20 min. Our waitress dropped a glass, therefore that person waited another 15 minutes to get their first drink of the evening. We were told they were washing glasses and that was the delay. Our server was very pleasant and we did find the food to be very good. The lamb burger was a huge hit, and we enjoyed the food. Maybe eating inside is a better idea.

  • Visited August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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94 reviews from our community

Visitor rating
    47
    31
    8
    6
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Plattsburgh, New York
Senior Contributor
22 reviews 22 reviews
16 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“I love this place.”
5 of 5 stars Reviewed August 14, 2012

Ok, so the shrimp with cajun glaze are wonderful, and the truffle fries are a new addiction... I love the wine selection, and my friends have enjoyed the many martinis offered. This is a great Friday afternoon post-work place, and the servers are both friendly and knowledgeable (and there are multiple gf items...) Highly recommended!

Visited June 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
1 review
“Good food but poor service”
3 of 5 stars Reviewed August 8, 2012

We stopped at Irises for dinner because it had great reviews on Trip Advisor and because it also had a varied menu. When we arrived they gave us a lovely table by the window and were very attentive. The evening began well. It was a very hot evening and many patrons were dining outside. We could see our waitress outside working very hard...but we felt we had been forgotton. We sat with our used dinner plates on our table for over 10 minutes. Finally I had to leave my seat to find someone to come and clear our table. We then had to ask for the dessert menu. Again, after dessert, we had to ask for our bill. I had looked forward to visiting Irises but feel our money had been wasted as we did not have the restful evening out that we had hoped for.

  • Visited August 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“A favorite in all aspects”
5 of 5 stars Reviewed August 5, 2012

We stop in Plattsburg annually on our way to Montreal. Iris Cafe is the perfect place to unwind after driving 8 hours.
Always delicious specials, very friendly staff and atmosphere and good music.

  • Visited August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Punta Gorda, Florida
Top Contributor
81 reviews 81 reviews
66 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
“This time....Very Good!”
4 of 5 stars Reviewed August 3, 2012

This is a updated review.Had reviewed last month with poor review,The owner contacted me(very impressed)and showed her concern about our bad visit.We decided to give it another try,and we are very happy we did!(Thanks Carol)Our server Kelly gave us great service and explained menu and specials very well.The filet was cooked perfect and the prime rib had great flavor.The hardest part was deciding what to have due to a nice menu.good atmosphere for a special occasion or just for a good meal.If you have not tried Irises yet--- you should!

  • Visited August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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