Our party of two couples stayed only one night and found this hotel to be average. I had made arrangements to be picked up by the hotel shuttle at the train station. Our train arrived about 15 minutes late, yet no shuttle service was waiting for us. The train station was closing, leaving us to wait outside, so we opted to take a taxi (a $15.00 cost), not sure if the shuttle was coming to pick us up. When we got to the hotel, we were told the shuttle was on the way to pick us up. So how long should guests wait to be picked up? The rooms were clean and comfortable, but the heating/ac units are noisy and did hinder a good nights sleep. Staff at this hotel are very friendly, helpful and caring people. We did use the hotel shuttle to return to the train station and had an enjoyable ride with a delightful young lady to transport us. Breakfast was standard fare, nothing outstanding to note.
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- Also Known As:
- Best Western Plus The Inn At Smithfield Hotel Plattsburgh
- Best Western At Smithfield
- Best Western Plattsburgh
- Plattsburgh Best Western