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“Why we will go back for a 3rd time” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham Plattsburgh

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Microtel Inn & Suites by Wyndham Plattsburgh
2.0 of 5 Hotel   |   554 State Route 3, Plattsburgh, NY 12901   |  
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Ranked #2 of 14 Hotels in Plattsburgh
GreenLeadersBronze level
Sierra Vista, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Why we will go back for a 3rd time”
5 of 5 stars Reviewed April 4, 2013

Our first experience with Microtel Inn & Suites was last year when we came up to visit grand kids and the family. This year was pretty much the same reasons.. It was refreshing to spend time with them but at the same time it was a pleasant surprise to see that many of the employees of the property remembered us from last year. We would have chats with them when they were not busy and they were very accommodating. It was like we had been a regular for a long time. It was more like staying with family than staying at a motel. On our departure day we needed to leave at around 1:30 in the morning as our departure time had changed, and as such we would not be there for the very filling free breakfast that is offered. Chelsea made a note to the nite person, Becky, and she had a pot of fresh coffee waiting for us when we came down. They truly care about whether or not your stay is satisfying. Sarah was another of the group that made our stay more like we were visiting with them.. Excellent communication and that homie type feeling is going to bring us back in 2014. Keep up the fantastic service everyone. It is appreciated more than you can imagine.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAkey, General Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, May 7, 2013
We love getting to know our guests and seeing them come back for additional stays!
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545 reviews from our community

Traveler rating
    308
    182
    42
    8
    5
See reviews for
204
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66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lebanon
1 review
4 of 5 stars Reviewed April 3, 2013

First time at a Microtel Hotel . First time here. I was a bit worried as I have pretty high standards for hotel stays. This stay was not pre-booked. From the first telephone call the staff was excellent. Helpful, pleasant and friendly. Our suite was held for us. Check in was effortless and welcoming. The suite was clean and spacious. Service was excellent right down to the desk attendant making fresh coffee for us at 10:45 PM. The cont.breakfast hours were great and the food was good too. I would have liked some other fruit choice but other than that it was okay. The only problem we really had was loud vehicle noise from outside. We will stay again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAkey, General Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, April 5, 2013
Thank you for the high review: your scores are almost all 5s, I'm not sure why TripAdvisor gave your review only 4 stars. I agree the suites in a Microtel are great - they have the microwave, refrigerator, coffeemaker, bar sink and cabinets for lots of storage space. At the Plattsburgh Microtel, the guest has a choice of 2 queens or 1 queen with a sofa and the rate is not much more than the standard rooms. We have found bananas and apples to be the most popular fruit choices so that is what we offer during breakfast. We look forward to seeing you again. Thank you, Diane Akey
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Montreal, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 2, 2013

On March 30th, 2013 my wife and myself decided to spend the weekend in Plattsburgh; since we had already experienced several times the excellent service at Microtel Inn, we decided to book there again... and again we are satisfied.
As usual, the check in is very fast; the staff (Patty Brand and the girl at the reception) was very helpful and polite; they made us feel like at home!!!....and "The Price is Right"

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAkey, General Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, April 5, 2013
Thank you for the terrific scores and great comments about my co-workers. We love getting to know our frequent guests! Diane Akey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany
1 review
3 of 5 stars Reviewed March 31, 2013

never stayed ,credit card was charged...if this is not credited neither I or any of my partners or employees will stay at another Microtel. sincerly, John l. Intrieri , President /c.e.o .J.L.I Enterprises/ Aerus Electrolux

Stayed March 2013, traveled on business

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DianeAkey, General Manager at Microtel Inn & Suites by Wyndham Plattsburgh, responded to this review, April 5, 2013
Dear Mr. Intrieri, It is standard policy for all hotels to charge for "no-shows". Our cancellation policy (4 pm on the day of arrival) is explained at the time a reservation is made. I hope that we can provide accomodations for you and your partners or employees in the future. Diane Akey
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Plattsburgh

Address: 554 State Route 3, Plattsburgh, NY 12901
Phone Number:
Location: United States > New York > Plattsburgh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Plattsburgh
#2 Business Hotel in Plattsburgh
#2 Family Hotel in Plattsburgh
#2 Romantic Hotel in Plattsburgh
#3 Green Hotel in Plattsburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Plattsburgh 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Plattsburgh Microtel Inn And Suites
Plattsburgh Microtel Hotel Plattsburgh
Microtel Plattsburgh

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