We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Choice Privileges member rate available
Booking.com
$110
Breakfast included
Choice Hotels
$110
Save with Choice Privileges
Lol.travel
$104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (381)
Filter reviews
381 results
Traveler rating
185
115
39
26
16
Traveler type
Time of year
LanguageAll languages
Traveler rating
185
115
39
26
16
Show reviews that mention
All reviews water park mini putt indoor waterpark laser tag front desk waffles right next door
Selected filters
Filter
Updating list...
214 - 219 of 381 reviews
Reviewed December 14, 2014

Usually I find that tripadvisor reports are quite accurate but after staying in this hotel for one night, I don't think it warrants all the five star reviews.

The hotel looks great from the outside, it has a fairly nice lobby and the front desk staff are quite friendly. There are two restaurants attached to the hotel which is a great perk, as well as a gym, small water spray park, a video arcade and mini golf. Just a short walk away there are a few other dining options: Panera Bread, Chipotle, Buffalo Wild Wings, as well as a number of stores.

Upon check in we were informed that the water park was closed as it was being repaired. The part that was needed to fix the problem had been ordered but not yet received. The next day as we checked out, we noticed that the water park was still closed. Luckily I wasn't traveling with small children or I'm sure that would have been a major disappointment.

The thing that really turned me off about this hotel was the wear and tear in our room and in the hallways. Our room had chipped and peeling paint in so many places, the moulding was coming away from the walls, the desk in our room had obviously been broken and the leg of the desk was about to fall off. In the entryway of our room the floor was uneven with dips and bumps as though carpet had been placed over an uneven surface from previous construction or renovations. The hallways had scuff marks everywhere, ripped wallpaper in places and more peeling and chipped paint. On a window sill outside one of the side entrances there were a bunch of huge sharp nails just sitting there. Kind of a safety issue for a child friendly hotel.

Another thing that annoyed me was on the morning we checked out housekeeping knocked on our door five minutes BEFORE checkout time, even though I had the "Do Not Disturb" sign on the door as we were busy packing and getting ready to leave. She could have at least waited until checkout time to knock on the door. That has never happened at ANY hotel I've stayed at.

So overall I was really disappointed with this hotel. I did like the location, the breakfast and the nice size bathroom and vanity/dressing area. The beds and pillows were really comfortable and our room was quiet even though it faced the highway. But the lack of attention to detail and maintenance will keep me from staying here in the future.

Date of stay: December 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
Thank NewYorkKath
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites Plattsburgh - Morrisonville, responded to this reviewResponded January 22, 2015

Thank you for staying at the Comfort Inn Plattsburgh. The property continues to renovated the rooms and public space. I am glad the breakfast room, staff, location, size of the room, quietness of the room and bedding where to your liking.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2014

Stayed here on black Friday weekend. Check-in went smooth, room was neat and clean and can't beat the location. We travelled with our 3 kids and they absolutely loved the little water park area as well as they had a blast at the arcade with the bowling alley and mini golf. Also great to have 2 restaurants on site to choose from. The free wifi (which worked very well) as well as the free hot breakfast is icing on the cake at this hotel. Anytime we are anywhere near Plattsburgh, we will be choosing this hotel!

Date of stay: November 2014
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank TESS1936
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites Plattsburgh - Morrisonville, responded to this reviewResponded January 22, 2015

The entire staff is glad to hear that your family had a great time at our hotel. The amenities that the Comfort Inn has to offer makes for a wonderful experience and get-a-way. Have a great new year and safe travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2014

Great place for the whole family, spacious rooms, water park, arced, two restaurants and close to shopping.....do I need to say more.
We will be back many times still we love the place, the price is so reasonable for what they offer.

Date of stay: November 2014
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Globetrotter25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites Plattsburgh - Morrisonville, responded to this reviewResponded January 22, 2015

Thank you for your visits to our hotel. Having many returning guest is always great to hear. The staff enjoy getting to know our guest and look forward to every visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2014

There's just not enough good things that can be said about this location year round. I guess Consistant coustomer satisfaction sums it up. From the front desk, housekeeping, room size/rate/cleaniness, to all the in house as well as immediate local amenitites and location; this place never disappoints

1  Thank jes007tx
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites Plattsburgh - Morrisonville, responded to this reviewResponded January 22, 2015

Thank you for your nice comments about the staff. They work hard and do enjoy what they do. It is always encouraging to hear that all that hard work shows. THANK YOU!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 18, 2014

We did a mini stay-cation last weekend. We packed up our three grandchildren and headed down the street for an overnight stay at the Comfort Inn. What a great family oriented hotel! First, let me say that I didn't meet a single staff person who didn't look like they really enjoyed their job at the hotel. From the front desk to breakfast servers to life guards, everyone brought their A-game to the job. Their world-class attitude made our stay remarkable! We primarily wanted a spot where the kids could have a great time. They loved the water park and the game arcade. Both are designed with younger families in mind, but older kids, too, would love the mini-golf and the water slides. Our room was ready early so we took advantage of all the activities for the kids several times during our 24-hour stay. For adults, one can always spend an hour at their gym, Eclipse, for either a workout or one of the many daily fitness classes. The gym is clean, well-equipped, and boasts a super friendly and helpful staff. It's also the spot to induldge youself in a sauna or a steam bath after your workout. And, of course, there's the pub for either a bite to eat or a freshly crafted pint of beer. The Plattsburgh Brewing Company creates a diverse selection of seasonal to more traditional ales. Give their Octoberfest a try for a beer with a nice toasted-nut aftertaste. Delicious! Although Perkins restaurant is located on the property, we took advange of the breakfast included with our room. I've never experienced a better complimentary breakfast than the one offered here. From bacon, sausage, and eggs to make-your-own waffles, no one will walk away hungry! I don't know how other Comfort Inns stack to to this one, but Plattsburgh's is one where you won't regret the decision to have stayed there. We look forward to our next vacation right here in town.

Date of stay: November 2014
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Grousedoctor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PlattsburghComfort, Guest Relations Manager at Comfort Inn & Suites Plattsburgh - Morrisonville, responded to this reviewResponded January 22, 2015

It is wonderful to hear that your family had such a great time again. we look forward to many more visits from you and your family. Have a great new year and safe travels to all.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews