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“pretty good for a budget motel” 4 of 5 stars
Review of Americas Best Value Inn Plattsburgh

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Americas Best Value Inn Plattsburgh
1.5 of 5 Hotel   |   19 Booth Drive, Plattsburgh, NY 12901   |  
Hotel amenities
Ranked #12 of 14 hotels in Plattsburgh
Washington, DC
Top Contributor
91 reviews 91 reviews
76 hotel reviews
Reviews in 64 cities Reviews in 64 cities
184 helpful votes 184 helpful votes
“pretty good for a budget motel”
4 of 5 stars Reviewed August 22, 2013

I chose this motel because it had the lowest price in the motel coupon book among the five at that exit. But it included free wifi, free breakfast, a fridge and microwave, and a pool. The king bed was reasonably comfortable. The room was plain but clean. The room met my needs. The breakfast was quite minimal, mainly cereal and bread, but that could have been due to a city wide problem with water quality. We were warned not to drink the water, use the ice machine, or anything else with tap water. Service was fine. It's far enough off I-87 so noise is not a problem. It is very convenient to many chain restaurants and big box stores, but so are all the other motels on this strip. It's low price with decent quality was its main attraction.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review, August 24, 2013
Dear Guest,

Our staff would like to take the time and thank you for your business. We do appreciate your kind words. We also value your opinion which is making our hotel grow and we can do more for our guest during the year.

Best regards,
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74 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
montreal, qc
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 14, 2013

I found this hotel when looking for an inexpensive place to stay in Plattsburgh for a night. Its location close to highway 87 (but not close enough to hear its noise) and close to malls made it an attractive choice.

The room was clean, though there was a musty smell to it. Still, it wasn't anything that was unbearable. The air conditioning unit helped refresh the air in the room and made for a good stay. The bed was clean and comfortable.

I found the staff to be very friendly both at check-in and check-out. The breakfast that was included was like the rest of the hotel: good, without being wow.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review, August 16, 2013
Thank you so much for your kind words and we do appreciate your views and experience as a guest staying at our property on 19 Booth Drive in Plattsburgh, New York..

Thanks again,
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Lachute
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2013

Stayed there for two nights recently for a quick get away. The room had a jacuzzi bath in it, which meant it was a suite.Microwave and fridge was a nice touch. The room had a musty smell but nothing a yankee candle could not fix. The jacuzzi itself was lovely but the taps were surrounded by tiles which have seen better days. The breakfast which is included was as basic as you could get, bread and cereal. Adding alittle fruit and yogurt would have been nice. The staff was lovely and very nice. Good value for the money, but next time may pay alittle more to get a better breakfast (as we ended up going out for breakfast the second day) and a room that has alittle less of a motel feeling to it. But we did enjoy the fridge and microwave. That is a plus. Also would have been nice to have some places to sit around the property instead of just the pool, as its surrounded by a lovely lawn and woods, that could be better landscaped, but then again the prices would probably go up.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review, August 13, 2013
Dear Diane Lachute,

Thank you for staying at our property and giving us your truly honest opinions. We like to hear from our customers on how we can provide excellent customer service and make your stay a home away from home. We will look into your suggestions and upgrade as much as possible.

Again, we thank you for staying at our property.

Manager
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Montreal, Canada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 6, 2013

Ok, this may not be the most modern motel around, but having stayed here several times, we find the rooms right for what we need. Clean rooms and bathrooms, nice clean pool, fridge and coffee machine in the room and great price. Also perfect location, close to everything. Customer service has always been perfectly fine every time. The owner even brought us an extra chair without us asking for it. Breakfast is simple but adequate to start the day. We have seen far worse in other motels. You want glamour, go somewhere else but pay higher prices.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review, July 11, 2013
Thank you for all your kind words, Your review was greatly appreciated by the owners and staff. Thank you so much for your business.
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Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed May 26, 2013 via mobile

Stayed 1- night and chose for location and pet fiendly. Friendly staff, basically clean room, but the bath door needed repair (Rm 111). Breakfast was not fancy, but clean and adequate. Overall we would stay again because of the reasonable value.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abviplattsburghny, Webmaster at Americas Best Value Inn Plattsburgh, responded to this review, May 31, 2013
Dear Guest,

Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• The breakfast staff was approached about enlarging the choices which they offer.

• Maintenance was informed of the problem you experienced with the bath door in the room first assigned to you and instructed to see to its repair or replacement.

• Staff was informed of the nice comment you made about them and received our commendation.

I hope that the next time you visit our area; you will once again choose to stay at Americas Best Value Inn Plattsburgh. We look forward to welcoming you.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2013

Just stayed here and can't believe how many bad reviews this place got. Our room was clean, no bugs, no cobwebs and the bed was comfy. The staff were really friendly too and brought us an extra pillow right away when we asked. Breakfast was standard, coffee, bagels, jam. Great for travelers on a budget who need a clean place to sleep and aren't fussy.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ABVI A, Manager at Americas Best Value Inn Plattsburgh, responded to this review, December 24, 2013
Thank you so much for your review on trip advisor, We do our best in making our guest as comfortable as possible with a low rate. Our staff and I would like to thank you once again for your suggestions and concerns.
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New York City, New York
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 19, 2013

If you ever stay in cheap places, you've been in places exactly like this. Hallways on the outside with steps on the outside and parking all along the long, rectangular property. Unfortunately, someone will check out early and yell to someone else who is packing their car and wake you up. An outdoor pool in the summer and an ice-machine. The sink is outside of the bathroom and there isn't a proper closet, but a rod and shelves built into the wall. You can bet they had vibrating mattresses in the early 80s. Our clock was flashing and our phone didn't work. The wood on the door-frame is getting bleached from decades of cleaning products.

But it is incredibly reasonably priced. (They have a Canadian special for $100 including taxes for 2 two nights.)

Even better, the staff is SO incredibly helpful! Especially Kevin. They seem to think that we were at a 4 Seasons! (Not that I've ever stayed at a fancy place like that, but I imagine they'd be like that.) When we got to our room, I called the front desk to get the wifi key and they couldn't hear me. While I was looking for my cell phone, Kevin, who checked us in, knocked at our door! He could see that we had called and couldn't hear us, so he walked through the cold (in the low teens!) to our room to see what we needed!

Kevin also talked to us about where to go and had terrific recommendations about where to eat and where to hike. Honestly, I've stayed in 4 star hotels with less customer service. I was really stunned at how well Kevin treated us.

Room Tip: I'd recommend the highest odd number you can get if you don't mind some steps There are tre...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abviplattsburghny, Webmaster at Americas Best Value Inn Plattsburgh, responded to this review, May 31, 2013
Dear Guest,

Thank you for choosing Americas Best Value Inn Plattsburgh for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Maintenance was informed of the problem you experienced with the Sink, mattresses, Clock, Phone and the door-frame in the room first assigned to you and instructed to see to its repair or replacement.

• Kevin was informed of the nice comment you made about him and received our commendation.

I hope that the next time you visit our area; you will once again choose to stay at Americas Best Value Inn Plattsburgh. We look forward to welcoming you.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn Plattsburgh

Address: 19 Booth Drive, Plattsburgh, NY 12901
Location: United States > New York > Plattsburgh
Amenities:
Free Parking Kitchenette Ski-In / Ski-Out Swimming Pool
Hotel Style:
Ranked #12 of 14 hotels in Plattsburgh
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Americas Best Value Inn Plattsburgh 1.5*
Official Description (provided by the hotel):
Located in Plattsburgh, New York, one of the prime gateways between the U.S. and Canada, the Americas Best Value Inn offers all the comforts of home. We're proud to offer guest rooms with King, Queen, and Full size beds. Coffeemakers are available in all guestrooms. Microwaves and Mini-Fridges are available upon request. ... more   less 
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Also Known As:
Americas Best Value Inn Plattsburgh Hotel Plattsburgh

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