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“Courteous Staff, Nice Hotel” 4 of 5 stars
Review of Hilton Garden Inn Melville

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Hilton Garden Inn Melville
3.0 of 5 Hotel   |   1575 Round Swamp Road, Plainview, NY 11803   |  
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Ranked #1 of 6 Hotels in Plainview
Mystic, Connecticut
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
“Courteous Staff, Nice Hotel”
4 of 5 stars Reviewed March 14, 2013

Recently stayed here for a weekend workshop. My roommate arrived early and while both of our names were on the reservation who ever checked her in, took my name off the room (and I booked it!). Was not too happy about that or that they put the full bill on her debit card when it should have gone on my card. However, they got me my key quickly and cleared up the bill when we checked out.
The rooms were clean, the beds comfy, but the pillows were awful. The downfall is the second night a group for a soccer tournament was staying and the parents let the kids run all over till very late in the night and you could hear the kids running up and down the hall and stomping around in their rooms. Wish management could have kept the noise down.
The set up for our workshop was great and the staff took very good care of us. Quickly coming in to handle a mic problem, or turning the heat down, filling our water for us.
Breakfast was decent. The service was good and you had a wide variety to choose from.
I'd definitely stay here again if I was in the area (I'd just bring my own pillow).

Room Tip: From what I heard, all of the rooms were equal.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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309 reviews from our community

Traveler rating
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    93
    24
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Any
English first
Madison, Wisconsin
Top Contributor
96 reviews 96 reviews
39 hotel reviews
Reviews in 53 cities Reviews in 53 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 14, 2013

They are a little less common than Hampton Inn, but I do prefer Hilton Garden Inn when I can. This one was quite nice. Pool area was clean and seemed well tended, though I was alone in my use of it. Exercise room lacked a universal machine, featuring instead several treadmills and a rack of dumbells. I will stay here again when doing business in the area. Love the HGI beds too!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Absecon, New Jersey
1 review
4 of 5 stars Reviewed March 6, 2013

Courteous, professional staff greeted us and made us feel welcome. We were pleased to find an in-room safe. Good location. Very good breakfast for a reasonable price. Great assortment of tea along with coffee in the a.m. and cookies were available in the evening.

Room Tip: Ask for rooms away from the banquet facilities on the first floor. Set up noise and early attendees...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Willow Street, Pennsylvania
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 25, 2013

At check- in the clerk was polite, efficient and welcoming. He even offered us a choice of Hilton Honors perks-- very much appreciated. Our room was a nice size, clean, and comfortable. The hotel has ample parking. The lobby has comfortable sitting areas and there is a small business center which is a convenience for those of us who don't carry a computer wherever we go. We would certainly go back again when we are in the area.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2013 via mobile

I stayed here only for one night, but was still impressed. The staff at the front desk were very kind. The hotel itself was very up to date and clean. The design was elegant and the walk to the room was nice. The rooms were very clean. A typical hotel room with a bed, computer desk and chair, and an side chair and ottoman. There was even a little stand which housed a microwave, coffee maker and mini fridge. The bathroom was beautiful with a big granite sink counter. And a large stand in shower with glass doors. They even offer a continental breakfast buffet in the morning or an additional cost. The hotel is on a main road which offers anything you need an is right next to the Long Island Expressway which is great for travel. Overall the hotel was better then I expected and I would defend tell stay again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FLorida
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 18, 2013 via mobile

We were there for an event in Melville and the hotel was clean updated and convenient. They called us a cab and when the cab did not show up in time the hotel s can took us. Also although it took a bit of time to get help in the business center they were very helpful and I would recommend it!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Long Island
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 12, 2013

Stayed here during the blizzard. What a great hotel starting from the moment I walked through the door. The staff greated me warmly and check in was a breeze. I was offered complementary coffee and tea. My room was unbelieveably clean. The room was spacious and comfortable. Every hotel needs a shower like this one, glass doors, no dirty, mildew shower curtains. Plently of outlets to plug chargers in. Restaurant staff was friendly. Just note that the breakfast is not complementary, I made that mistake. I'm used to staying in Hampton Inn where the breakfast is complementary. The only drawback was they didn't have anyone to help dig me out, they did provide shovels.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Melville

Address: 1575 Round Swamp Road, Plainview, NY 11803
Phone Number:
Location: United States > New York > Plainview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Plainview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Melville 3*
Number of rooms: 174
Official Description (provided by the hotel):
The Hilton Garden Inn Melville New York hotel is centrally located in the heart of Long Island. Whether you are doing business along the Route 110 corridor or playing a round of golf at Bethpage State Park, home of the 2009 PGA US Open, we are your hotel. Enjoy a day of shopping at the Walt Whitman Shopping Mall or take the kids for the day to Adventureland Amusement Park both minutes from the Hilton Garden Inn Melville New York hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Melville Hotel Plainview
Hilton Garden Inn Plainview

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