Excellent lobby, nice rooms up to the standards of a quality hotel but nothing fancy. Value a bit less than the competition in Victor since breakfast is not included (for the same price as the hotels down the street which include it).
I rated the service "poor" since nobody made up the room while my wife and I were gone (we did NOT have a do not disturb sign posted), though the front desk clerk was very good about handing me more towels and shampoo. I told her I expected an appropriate adjustment on the bill - but at checkout time, there was none (full price for crappy service). I did not push the issue as the bill was under the door and I was in a rush to get out.
I would stay here again, but would be more proactive in making sure the housekeeping staff didn't forget out room.
- Official Description (provided by the hotel):
- Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more less
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- Also Known As:
- The Brookwood Hotel Pittsford
- Brookwood Hotel Pittsford