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Hilton Garden Inn Rochester/Pittsford
3.0 of 5 Hotel   |   800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)   |  
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Ranked #1 of 2 Hotels in Pittsford
Certificate of Excellence 2014
Long Island, NY
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Fresh”
5 of 5 stars Reviewed March 24, 2014

Stayed here last weekend for a family function. The front desk was extremely friendly and helpful, more so than the majority of hotels I've stayed at. The whole hotel felt clean and fresh. Our room was very comfortable, smelled nice and was very clean. The mini-bar/fridge/coffee maker area was nice and convenient. The bed was extremely comfortable. I'd say a great value, and would stay here again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    129
    61
    17
    4
    3
See reviews for
85
43
12
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Fultonville, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2014

Room was lovely and big. Needed to ask at desk for more TP, which was promptly provided. Convenient to shopping and restaurants. Very easy to get to downtown. Would absolutely stay here again!! LOVED having a fridge, coffee pot and microwave in the room. Nice set up!!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

I had such an amazing time at this hotel. By far this hotel has provided with the best service I have experienced in a long time, and I stay at about 40 hotels/year. Nancy at the front desk is a rock star and made my stay very enjoyable. I may even travel back there when I am not there for business. GREAT JOB!!!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abuja, Nigeria
Senior Contributor
42 reviews 42 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 15, 2014

Good clean tidy hotel, with modern facilities and feel to the place. Closer to locally amenities, moved here from the Woodcliff, a much better experience friendlier and vibrant place to stay. Close to some local shops and amenities, also easy access to the motorway. I would stay here every time over the wood cliff, bright and airy rooms make it much more pleasant.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, United States
1 review
5 of 5 stars Reviewed March 15, 2014

Your staff made us feel very welcomed :) My son had a Hockey Tournament the weekend our family stayed with you. He had about 8 other team mates staying also, along with their families, your stay helped us when pizza was delivered & let us ALL eat in the conference area with the tv, large table, chairs & they even brought us pitchers of water & small cups with tops on them for the kids. Thank You, our 1st stay with a Hilton was a great experience!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Cedar Rapids, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

Very caring staff along with great facilities makes this a great place to stay. I travel often and this is the best stay I have had so far, and the cleanest. The value at this Hilton is high with a quality of staff that exceeds that of much higher cost hotels I have stayed at.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester NH, United States
1 review
5 of 5 stars Reviewed March 7, 2014

This is the place I stay when in ROC! I was greeted by a friendly staff and enjoyed a nice drink in a invititing bar. I always get upgraded when I stay here. Make it your place to stay when in Rochester.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rochester/Pittsford

Address: 800 Pittsford - Victor Road, Pittsford, NY 14534 (Formerly The Brookwood Inn)
Phone Number:
Location: United States > New York > Finger Lakes > Pittsford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Pittsford
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rochester/Pittsford 3*
Number of rooms: 107
Official Description (provided by the hotel):
Our beautiful Pittsford, NY hotel is located in Historic Bushnell's Basin, near the quaint village of Pittsford. We are far enough to escape from the city but close enough to drive into Rochester. Enjoy our cooked-to-order breakfast each morning at the Garden Grille. If you need to get work done during your stay enjoy the complimentary wireless internet and printing services in the business center. After a day of sight seeing come back and relax in your contemporary styled guest room. ... more   less 
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Also Known As:
The Brookwood Hotel Pittsford
Brookwood Hotel Pittsford

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