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“Nice Place For Business Stay” 4 of 5 stars
Review of Courtyard by Marriott Rochester East / Penfield

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Courtyard by Marriott Rochester East / Penfield
3.0 of 5 Hotel   |   1000 Linden Park, Penfield, NY 14625   |  
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Ranked #1 of 1 Hotels in Penfield
Auburn, PA
Level Contributor
125 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Nice Place For Business Stay”
4 of 5 stars Reviewed January 19, 2013

I stayed here 2 nights recently on business. The rooms are nice, clean, towels were one level above a Quality Inn but still a bit thin. Bed was very comfortable. Staff is very accommodating and friendly. Small "restaurant"/lounge in the hotel with a very limited menu ~ 3 breakfast options + 3 healthy breakfast options. Good restaurants within a mile or so. Easy to get to and a quiet area with no highway or city noise.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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95 reviews from our community

Traveler rating
    37
    46
    9
    0
    3
See reviews for
25
15
12
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Suffolk, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 1, 2013

After a 16" snowfall I was not looking forward to cleaning my car off and digging it out of the snowdrift I'm sure it was burried in.
When I got out to the parking lot i found that the staff had completely cleaned off my car and snowblowed a path between cars so that I could get to my door and get my car warmed up.
This service was very typical of the treatment that i have recieved durning my last several stays at the property. Wonderful, cheery staff, great Bistro in the lobby, very clean, new and a great value. The pool and hot tub were also top notch!
A great hotel and staff!!!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Williamsville, New York
Level Contributor
191 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed December 26, 2012

We stayed for a quick overnight trip, so we were not interested in anything fancy. The hotel was clean and had most of what we needed. I wish they had a cocktail lounge for a nightcap, but they only had a small bistro for breakfast. The breakfast was surprisingly wonderful! The hotel was very difficult to find even though I had been there in the past. It sits at the end of a street at the top of a hill behind a Honda car dealer. At night the sign was quite difficult to see. Everyone was polite and friendly.

Room Tip: The hotel is behind a car dealer and the sign on the main road is hard to see.
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Buffalo, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 30, 2012

This was our 2nd stay at this hotel for a kids hockey tournement. The hotel is very clean and very friendly. We had 12 families in our group and the staff did a great job in making us feel welcome and comfortable. We rented out the "event room" for one day so we could all eat dinner together and play games afterward. There was one problem when an unhappy guest, staying on the same floor as our party, was upset with the noise (at the time 4 families had just gooen to the hotel and were bringing luggage to the rooms). Reluctantly the man moved to another area of the hotel. Even though it was a big group the kids were reasonably well behaved and we hope to go back again next year. The pool is pretty small but served its purpose. There is a lovely cafe but we did not utilize it. Another hotel tried to get our business but we felt very confident that the Courtyard was the best choice.

Room Tip: The king suite we stayed in had a mini fridge and pull-out sofa for our 2 boys. No microwave in the...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rochester, NY
1 review
4 of 5 stars Reviewed November 24, 2012

nice rooms, pleasant stay, i really liked the clean rooms and nice layout. good location. overall i would recommend this place, there was a good amount of vacany also. the breakfast was okay, to be as expected from a hotel.

Stayed September 2012, traveled solo
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Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 13, 2012

Escaped from our stay last night at the Holiday Inn Marketplace (Rochester). I reviewed it, not good. Yes you get a "free' breakfast at the Holiday Inn, but the room rate is so high breakfast isn't really free. Came to the Courtyard by Marriott Rochester this afternoon and it is a world of difference. True, the location is a few more minutes out of the way but it is a pleasant and safe appearing neighborhood. The lobby and room are spotlessly clean. Our standard room has a high end sitting area with couch and coffee tables. There is a bar area over the fridge for snacking. There is a bistro in the hotel that serves breakfast and dinner and there are snacks available at front desk 24/7. None of this was available at the Holiday Inn Marketplace and we paid $50 more there. There is a wonderful deli/bakery two minutes away (Leos). The front desk staff couldn't have been more helpful in assisting us in planning our evening and transportation. Drive out to East Rochester and stay in the cleaner, more pleasant and better service oriented Marriott. You won't be sorry. And yes, you do have to watch for this hotel or use a GPS or call them, it is "tucked away" without a lot of signs.

Room Tip: Backside of hotel is away from highway and probably better for anyone who is disturbed by highway no...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Milford, Connecticut
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 22, 2012

I know of three Courtyards in the Rochester area. All are very good but I like this one best. It may be the location or the unusual (but better) layout but this one is a notch up. As others have said, the staff here is most impressive.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Rochester East / Penfield

Address: 1000 Linden Park, Penfield, NY 14625
Location: United States > New York > Finger Lakes > Penfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Penfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Rochester East / Penfield 3*
Number of rooms: 95
Official Description (provided by the hotel):
We recognize that our property can be difficult to find as we are situated at the end of a road with no outlet. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our property is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more   less 
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Also Known As:
Courtyard By Marriott Rochester East / Penfield Hotel Rochester
Rochester Courtyard
Rochester Marriott

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