There was hair in the shower. The fact that it wasn't just one hair proved to me that the shower hadn't been cleaned. Anyone who had tried to clean the shower would have noticed that. Furthermore, there were Cobwebs and a spider on the floor of the bathroom. This also proved that no one had swept the floor.

I've been to this hotel many times and always feel welcomed.

Location- The location is great for members of the LDS church. The hotel is walking distance to the Sacred Grove, temple and the LDS meetinghouse. If asked the manager gives free shuttles to all the local church historical sites.

Staff- The staff are all friendly and welcoming, They are also all VERY good looking. They are very willing to do whatever is needed to make your stay as enjoyable as possible. They provide maps, directions, they'll call ahead to restaurant for you. They are simply divine!! I wish I could adopt them as my own children. Housekeeping is also so nice.

Room- I stayed in an upstairs room. I suggest asking which rooms have been updated and have new beds. For a single king I'd suggest 115. It's close to the lobby. All rooms are non-smoking. Housekeeping is very friendly. Tip them! They deserve it! I was talking to a few of the girls and it sounds like they rarely get tips. It's a shame because they work so hard!!!

Breakfast- Breakfast has many options. Fruits, hard boiled eggs, bagels, yogurt, milk, orange juice. The breakfast lady, Patty, is very friendly and talkative. She is a joy to be around.

Lobby/Common areas- The lobby is beautiful and clean. The art on the wall is gorgeous. The gift shop has some touristy items for sale and t-shirts as well. The oversized jacuzzi is very fun. They also have guest laundry machines and a museum! The museum is truly unique!

Price- If you avoid the busy season of pageant time and use travel discounts you can get a room at a very reasonable rate. They also offer discounts to weddings and if you reserve multiple rooms on slow weekends.

If possible visit in October or September because the leaves are truly divine!
Ask if theres a tour group the weekend your coming, and if so book your rooms away from them so you can sleep longer. 50 teenagers all getting ready in the morning and running through the halls can be a rude awakening. But, it's not the hotels fault at all.

The Palmyra Inn is a great place to stay with your family or by yourself. Great location, close to all the LDS Church history sites. Friendly staff and good housekeeping staff. Would stay here again!!!

The hotel looked nice and anticipated a great experience. Unfortunately, we were unable to go and had to cancel our reservation three weeks in advance. The policy as stated online said that cancellations with full refund would be accepted up to three days before. It took several days to process the cancellation and then, once they accepted it, we were informed that we would still be charged full price. I expressed my astonishment at us being charged against the stated policy and insisted that we keep the reservation if we were going to pay for it. We could not get it back, however, since it was already cancelled. After our scheduled day, the hotel had the audacity to send me an email thanking me for my patronage saying in part, "Thanks for staying at the Palmyra Inn. We hope you enjoyed your stay." I wish I could have stayed but I certainly didn't enjoy paying the money for someone else to enjoy the stay.