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“Feeling at home at the Quality Inn” 5 of 5 stars
Review of Quality Inn & Suites Riverfront

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Quality Inn & Suites Riverfront
70 E. 1st St., Oswego, NY 13126 (Formerly Econo Lodge Riverfront)   |  
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Ranked #4 of 10 Hotels in Oswego
Markham, Canada
1 review
1 helpful vote 1 helpful vote
“Feeling at home at the Quality Inn”
5 of 5 stars Reviewed October 21, 2012

The entire experience at the Quality Inn always gives my wife and I the feeling that we are at our home away from home. The staff at the front desk are interested in making our stay as comfortable and enjoyable as possible and they are very friendly at all times. This time Kaitlin was on duty most of our stay and she is awesome to deal with. Joe and Jessica also helped. We enjoy the full continental breakfast served daily and the excellent service and food from Dan and his staff at Steamer's, the on site restaurant. The rooms are always clean and there's a great view of the harbour on the riverside of the hotel.

Room Tip: Get a riverside room for the great view.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Quality Inn & Suites Riverfront, responded to this review, October 22, 2012
That's because when you are here you are at home, well at least the one we can share with you! I say that because I can tell by the username which family this is and I can say without hesitation that it's a pleasure to have you stay with us each and every time.

The hospitality industry works with every type of person on a daily basis, their good days and their bad. No matter how much we try, things can not always be perfect for every guest on every occasion. A lot of times travelers approach staff with their problems, which they should, but it's guests like you and your family that recognize our staff every single visit and approach them with respect and understanding; no matter the circumstances. I can't thank you enough for the positive experience you leave all of our staff with and what a pleasure it is to provide you with accommodations when you are in town. I say this not only from my own experience but from every member of our staff that has approached me over the last couple of years.

Thank you for the wonderful review and taking the time to recognize our staff. We are looking forward to a great season, Go Lakers!
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95 reviews from our community

Traveler rating
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
Harrisburg, Pennsylvania
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed October 16, 2012

We stayed in this hotel when my hubby went salmon fishing. I went shopping while he was otherwise entertained in the river. Upon check in, we were given vouchers for a free drink if we ordered from the menu in their restaurant. The restaurant is very good as well. Upon check in, there was a problem with our TV, but it was fixed in no time. This is not a "hole in the wall" place to sleep for the fisherman; however, if you ARE the fisherman whose wife is going with you to Oswego, this is the hotel to choose. Breakfast was very good, as always.

Room Tip: If given the chance, request a river view room. These rooms seem to be more recently updated. Last...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Quality Inn & Suites Riverfront, responded to this review, October 17, 2012
Thank you for the review, I love the "Fisherman's wife" perspective!

With both the Lake and River fishing in one spot we do get a lot of sport and recreational fishing here. This is probably the first traveling fisherman's wife feedback I've received and I love hearing about it as much as I do your overall great impression.

I agree that we are not the "hole in the wall" hotel that some budget travelers are looking for however our price is based on value. We offer our guests freezer space for their catch, we are located right along the river that many of you fish in, we are along the riverwalk leading to heavily fished canal area, and offer special rates for fisherman booked with local charters going out on the lake.

On a side not, I'm happy we resolved your TV issue quickly. We just replaced all of our tvs with HD LCD tvs and brought in a new HD channel lineup. We hit a few small snags during the transition and have been resolving them with our service provider.

Thank you again for the great review and we hope to see you and your fishing entourage again soon!
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Baldwinsville, New York, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2012

We stayed there for a family wedding weekend and found the management both friendly and accommodating. They also offered places for local interests to do some sight-seeing. The breakfast room was clean, and spacious, as well as well stocked with a variety of foods. The women working was very friendly and filled with information about the area. The rooms were quiet and clean, and very comfortable. The bar was great spot after the reception, for people to congregate and continue celebrating...I would recommend this location to anyone...

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Quality Inn & Suites Riverfront, responded to this review, October 16, 2012
First, congratulations on the new addition to your family! I hope the wedding went smooth and I'm happy we were able to help with it on our end.

If you have time to email me details of your stay (which I don't have access to here) I would like to be able to recognize some of the members of our staff that helped make your stay pleasant. Weddings are memorable on all levels and our staff being a part of that is worth noting from our employees up to our owners.

Thank you for the kind review and being relatively local we hope to see you again in the near future. Our New Years Package will be published soon on our social media outlets so you can get away for the weekend and see our new Lake Ontario Event and Conference Center right next door.

My email: cjones@oswegowfd.com
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Reston, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 13, 2012

We stayed in one of the bottom level suites for a weekend wedding. Two spacious rooms with an exit to a grassy area and the beautiful walking path along the canal. Absolutely perfect spot for managing the dog's walks. The room was spotless and the manager couldn't have been more accommodating. I also enjoyed the access to the gym next door. We would definitely stay here again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Quality Inn & Suites Riverfront, responded to this review, October 16, 2012
Thank you for the wonderful review!

We are the only pet friendly hotel in the area and having the walking path and pet area makes your pets stay as hopefully enjoyable as your own. I've very happy that it was and we hope to see you again!

Although we are pet friendly some guests may have pet allergies. We do our absolute best to keep our 4th & 5th floor rooms pet free. Please let us if this is the case when reserving your room so we can note your request and everyone can have a pleasant stay.

*Special Pet policies to apply so if you are traveling with a pet please contact us before making your reservation.
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Guilford, New York
1 review
4 of 5 stars Reviewed October 10, 2012

Great Hotel with geat view of river. Breakfast is way beyond what I would hope to find at a comparative hotel. Breakfast facilties are large and spacious. Restaurant and bar are nice but food preparation might be better. Room are dated for space( bathrooms are small) but well furnished with excellent beds. Even with college atletics, facilty is quiet at night. Great place to stay for work or pleasure.

Room Tip: River side has great view, But street side is also quiet at night.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Quality Inn & Suites Riverfront, responded to this review, October 11, 2012
Thank you for the great review and choosing to stay at our property! We are proud to honor our government and military employees with special rates on nearly every night (excluding special events). We encourage you to visit us even if you're not on business!

We are also happy to hear that you enjoyed our breakfast and we have even made some additions and improvements to it since your recent stay. Our room renovations are ongoing but you will see some major improvements to room condition in the near future. Our most recent changes are our new 32" LCD Tvs in all of our rooms and a new HD channel lineup going in to place next week!

Thank you again for your feedback! I hope you return soon to see our additions and explore our community a little more. Business trips don't always have to be all business!
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Lake George, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 30, 2012

After hunting around the town for a place to stay with a nice view, we got a 5th floor riverside room. The price was at the $$$ range, at least in my opinion, but after looking around and pricing it was worth it. Street side room is only 5$ less than riverfront side. There is the Oswego inn for about half as much but it was very small and outdated, and without a view. The lobby was nice and clean, the staff was very friendly. The room was neat and clean, with the hair dryer and ironing board in room, as well as a fridge and microwave. In the morning free breakfast with make your own waffles, plenty of healthy food choices, juices, muffins, etc. Overall impression was great, I would stay there again if given the option.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Quality Inn & Suites Riverfront, responded to this review, August 31, 2012
Thank you for the great review.

We pride ourselves in maintaining one of the best properties in the area and we are working to make it even better. We hope your travels bring you out this way soon so you can see some of our many property improvements as well as some of Oswego's hidden sights that you may have missed during your last visit.

We are pleased that you enjoyed your stay and we thank you for choosing our property. Safe travels!
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camp hill pa
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 18, 2012

A fine quality inn. Excellent breakfast. I like the river view, but do not reserve it
in advance or you pay an extra $10. Ask for it when you check in.. Inn is overpriced
in comparison with Syracuse offerings, but if you have to stay in Oswego and want
a river view, this is it.

Room Tip: Do not get a room next to the elevator. Or above the entertainment lounge with a big band.
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  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher J, General Manager at Quality Inn & Suites Riverfront, responded to this review, August 23, 2012
Thank you for your review! We hope you enjoyed both your golf trip in Oswego as well as your accommodations.

Just so our future guests are aware, Riverview rooms are only an additional $5 and also offer a more spacious room. We do attempt to offer or upgrade rooms when we have them available however in high demand times we always recommend reserving based on your preference vs the nominal price difference.

Although our rates are based on market demand, those looking for more affordable rates can take advantage of Choice Hotels new Advance Purchase program for the lowest available rates (available only to Choice Privilege Members *free program enrollment by calling our hotel direct)

Thank you again for your review and we hope you return to Oswego soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Riverfront

Address: 70 E. 1st St., Oswego, NY 13126 (Formerly Econo Lodge Riverfront)
Phone Number:
Location: United States > New York > Oswego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Oswego
#4 Business Hotel in Oswego
Price Range (Based on Average Rates): $$
Number of rooms: 92
Official Description (provided by the hotel):
The Quality Inn & Suites® Riverfront is ideally located with several rooms overlooking the historic Oswego Harbor. This Oswego, NY hotel is minutes from the State University of New York at Oswego (SUNY Oswego), Fort Ontario, Lake Ontario, Fair Haven Beach State Park and the Great New York State Fair.The Syracuse Hancock International Airport is 35 miles away. The hotel is within walking distance of several shops, fishing areas, theatres and a marina. Many businesses are also nearby. A variety of restaurants and cocktail lounges are located in the surrounding area.Guests of this Oswego, NY hotel will enjoy the free hot breakfast buffet in the morning. Be sure to stop by G.S. Steamers Bar & Grill, the on-site restaurant. Room service is available.Business travelers will appreciate conveniences like free high-speed Internet access and access to copy and fax services. The banquet and meeting rooms accommodate up to 100 people for most events and business functions. Competitive corporate rates are offered.All guest rooms include refrigerators, irons, ironing boards and cable television with HBO. In addition, some rooms come equipped microwaves.Whether traveling for business or pleasure, the Quality Inn & Suites Riverfront provides inviting accommodations and affordable rates to everyone visiting the Oswego area. Our friendly staff looks forward to seeing you soon. ... more   less 
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Also Known As:
Quality Inn & Suites Riverfront Hotel Oswego
Quality Inn And Suites Riverfront
Econo Lodge Oswego
Oswego Econo Lodge

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