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“Nice hotel” 4 of 5 stars
Review of Holiday Inn Oneonta

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Holiday Inn Oneonta
3.0 of 5 Hotel   |   5206 State Highway 23, PO Box 634, Oneonta, NY 13820   |  
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Ranked #6 of 9 Hotels in Oneonta
Denver, CO
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Nice hotel”
4 of 5 stars Reviewed September 19, 2013

We were in town for a wedding. They were very nice at making accommodations for large family gatherings. There was always fresh coffee in the lobby, it was greatly appreciated. They catered a breakfast at a very reasonable price in one of their conference rooms.. I believe it may be the largest hotel in town. The room felt a little worn but had nice bedding and towels and it was clean. There was a mini fridge, microwave, coffee pot, and nearby shopping.

They do not have an elevator so if you can't do stairs make sure to mention it when making reservations. It wasn't an issue for us. We usually stay with family when in oneonta but we would stay here again if needed.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneontaHI, Manager at Holiday Inn Oneonta, responded to this review, October 1, 2013
Thank your for your kind review. We are very glad to hear that you enjoyed your stay with us. We have many weddings on property and are honored when we have guests stay and enjoy all of our amenities. Please do think of us again when you are in our area.

Warmest regards,
Tifanne Wells
Sales Manager
Holiday Inn Oneonta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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171 reviews from our community

Traveler rating
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    44
    48
    23
    16
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
Bellmore, NY
Top Contributor
123 reviews 123 reviews
42 hotel reviews
Reviews in 50 cities Reviews in 50 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed September 18, 2013

Nothing special here, the place needs a serious update. Room was large but dated, the bathroom was falling apart, cracks, broken seams, shower shelf looked like it was going to fall off. Desk staff were polite, that is probably the best that I can say about this place. It really is on the outskirts of Town

Room Tip: Get as far from the lobby as possible
See more room tips
  • Stayed September 2013, traveled solo
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneontaHI, Manager at Holiday Inn Oneonta, responded to this review, September 19, 2013
We are sorry to hear that you were less than satisfied with your stay. It is good to know that the front desk staff was able to provide you with excellent customer service.

Warmest regards,
Tifanne Wells
Sales Manager
Holiday Inn Oneonta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copley, Ohio
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 16, 2013

Not updated, but ok. Clean, with flat screens,Internet, fridge, micro , restaurant but we didn't eat here.Typical holiday inn. Ray at front desk was very nice and helpful. Ask for a free breakfast coupon in the restaurant.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneontaHI, Manager at Holiday Inn Oneonta, responded to this review, September 18, 2013
We appreciate your review. I am happy to hear the Ray provided you with such excellent service. I will be sure to let him know you were pleased. We hope you think of us when you are in the area again.

Warmest regards,
Tifanne Wells
Sales Manager
Holiday Inn Oneonta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harriburg, PA
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 3, 2013

Booked this hotel via Hotwire, and have to say would never have chosen otherwise. Staff for mowt part was friendly, but the ability to deliver was lacking. Had to call for someone to clean tub immediately upon arriva, and we were told stopper should be hand placed despite plunger present to do job. Restaurant was closed, so we had to order from pub and took it back to our room. Fish and chips burned, corn and jalapeno fritters raw in center, though hubby enjoyed hearty portion of pot roast. Ironing board broken. TV would not turn off, had to unplug, then, took better than 30 min for reception to return in morning. Second nite, could NOT get it off, It was too late to call for someone, so mentioned it at checkout desk. Desk clerk said "ok," no apology or adjustment, though mentioned interrupted desk because also unable to adjust volume or change channels. Pointing out our room bill also served as our receipt, said she would see about getting the tv TAKEN CARE OF!!! Signs in room say discuss issues with them .. did, think should have gotten adjustment. Have paid less and breakfast was included. Though I heard clerk offer to ladies checking in, it is standard extra according to in room guide. If all you want is a place to sleep, guess this will do, but, I expect better value for my $$'s. Off my list for now.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneontaHI, Manager at Holiday Inn Oneonta, responded to this review, September 4, 2013
I am sorry to hear you did not enjoy your stay. We do appreciate you letting us know the areas in which we need to improve and provide better customer service. I will look in to all of the issues that you had in order to avoid another guest having the same experiences.

Warmest regards,
Tifanne Wells
Sales Manager
Holiday Inn Oneonta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 3, 2013 via mobile

Rooms were very nice and seemed new, standard room had a refrigerator, coffee maker and microwave. Had a hard time getting the temperature right in the room but otherwise it was a nice stay. Front desk staff were very nice and their is a restaurant in the building.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneontaHI, Manager at Holiday Inn Oneonta, responded to this review, September 4, 2013
Thank you for taking the time to leave such a positive review. We strive to provide the best possible service and it is nice to hear when we deliver. Think of us next time.

Warmest regards,
Tifanne Wells
Sales Manager
Holiday Inn Oneonta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo New YOrk
1 review
4 of 5 stars Reviewed September 3, 2013

The hotel was clean and staff very good. The bar and restaurant staff were excellent. It was a convenient location for me. The hotel was very close to area restaurants, local sites and shops. The front desk was also very helpful and accomodating.

Room Tip: All rooms are of the same quality
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneontaHI, Manager at Holiday Inn Oneonta, responded to this review, September 4, 2013
We appreciate your review of the Holiday Inn Oneonta. We are proud to be the area's only full service hotel and are thrilled to hear that you had such a positive experience. Please stay with us when you are in our area again.

Warmest regards,
Tifanne Wells
Sales Manager
Holiday Inn Oneonta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hopewell Jct, NY
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed September 1, 2013

Hotel is pet friendly which was a plus since we were traveling with our two dogs. The girl at the front desk was really nice and it was an easy check in. They had free coffee and tea in the lobby. Also local guides and newspapers. There is a restaurant on premises to with a bar. There is also alot of meeting spaces for business people. There's a bowling alley next door. This hotel is conveniently located on highway 23 near Walmart, Neptune's diner (great food) movie theater, gas station, Applebee's, McDonald's etc. It's not far from Cooperstown. Which was great. The hotel also has room service, an outdoor pool and an excerise room. The rooms are redone. The beds were comfortable. They are double beds. They have maxwell coffee in rooms with coffee maker and cups. They have a microwave and nice size fridge. The bathroom had shampoo, conditioner, mouth wash, makeup wipes, body wash and lotion. There's a hair dryer too. The only problem is the walls are thin and you can hear people in the hallway or room. Other than that it was very quiet. Not a very noisy hotel when everyone was there. They also have a volleyball/basketball court right on site. The hotel is not brand new but it is not as bad as some of these reviews say. At least they fixed it up.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OneontaHI, Manager at Holiday Inn Oneonta, responded to this review, September 3, 2013
Thank you for your review. We are glad to hear your stay with us was a positive experience. We try to give the best possible service to our guests and it is nice to hear when we accomplish our goals. Please think of us again when you are in our area.

Warmest regards,
Tifanne Wells
Sales Manager
Holiday Inn Oneonta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Oneonta

Address: 5206 State Highway 23, PO Box 634, Oneonta, NY 13820
Phone Number:
Location: United States > New York > Oneonta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Oneonta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Oneonta 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Holiday Inn Hotel Oneonta/Cooperstown Area, You like baseball, the kids like soccer, your spouse likes folk art & antiques. Well, you've come to the right place! Situated in picturesque Otsego County New York is the answer to your planning dilemma and is the area's only full service chain affiliated hotel. Visit all the attractions Oneonta has to offer - travel to historic Cooperstown, where much more than baseball waits! Complimentary wireless Internet in all guest rooms & public areas! Our Town Cafe & Pub gives you the Best for Breakfast featuring new low carb options because Morning Matters! Dinner in Our Town Cafe & Pub is the perfect way to end your day! The Pub offers a cozy atmosphere & our menu features a variety of signature specials. The bar is stocked with premium liquors, interesting wines, & local beer. The Holiday Inn Oneonta/Cooperstown Area is Oneonta's premiere banquet & meeting facility! Our 6,200 square feet of space can accommodate groups up to 300 people. Receive friendly & professional service at your next corporate meeting. Don't forget to ask about the Miles for Meetings program. Our wedding packages can't be beat! We also specialize in retirement and anniversary parties - ask about our specials! ... more   less 
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Also Known As:
Holiday Inn Oneonta Hotel Oneonta
Oneonta Holiday Inn

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