We stayed at the Clarion for a week in July 2013 as my son was playing baseball at All-Star Village. We chose this hotel based on its location to All-Star Village and the previous reviews I read on TripAdvisor.
Location: Excellent. Only a 5 minute drive to All-Star Village. Also, centrally located in downtown Oneonta. We especially liked how you can exit the hotel from the rear and you are right in the center of the downtown shopping/restaurant areas. The town has everything you would need.
Rooms: We had a standard double room. Nothing special. Had a coffee pot and a refridgerator. No microwave though. Rooms are becoming outdated, but still did their job. Our fridge did not work, but we received a new one. The sliding closet doors did not work. Took a day to get them fixed. Otherwise, the room was....standard.
The biggest complaint we had was the wireless internet. It kept going out at night, right when I was trying to get caught up with work and my wife was trying to watch a Netflix movie. Some nights they were able to fix it within 15 minutes, other nights it wasn’t fixed until morning. Very frustrating. In this day and age, reliable wireless service is a must.
Other amenities: Restaurant was small. Breakfast consisted of a buffet for $10.95. The food was good, but with limited choices, it wasn’t worth the cost. We went to breakfast at 9:45 (buffet ended at 10:00). They ran out of bacon and would not make more because it was 10:00 when we went back for seconds and they told us the buffet was over. Disappointing and not good quality service.
Pool was small, but adequate. They had a hot tub and sauna. No complaints.
Had washer and dryer, which we used and found adequate.
Housekeeping had issues. They often did not replace the towels we used. If we used 4, they would give us 2 or 3. Did not vacuum every day. Whatever we complained about, they would come and take care of, but it should have been done in the first place.
Overall: Wasn’t overly impressed, but not hugely disappointed either. Based upon the lack of quality hotels in the Oneonta area, this hotel will suffice for most people. Location is something they have that other hotels do not. One note to consider, a new Marriott Courtyard recently opened on the other side of the expressway. May not be as convenient as the Clarion, but is newer and more modern. If you want convenience, Clarion is the place to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your kind words, and thank you for staying with us.
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Have a great holiday
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.