We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Shangri-La at Mountain Gate and Oliverea?

We'll send you updates with the latest deals, reviews and articles for Shangri-La at Mountain Gate and Oliverea each week.

  • Save Shangri-La at Mountain Gate
  • E-mail this page

Shangri-La at Mountain Gate: Traveler Reviews


No photo provided
212 McKinley Hollow Road, Oliverea, NY 12410
Find Cheap Flights to Newburgh

Traveler Reviews

86% Do not recommend
2.5 of 5 stars 14 reviews
Excellent
0
Very good
Average
0
Poor
Terrible
By trip type
All (14)
Business (0)
Family (0)
[ Date ] [ Rating ]
It was wonderful retreat place from city!

Shangri-La at Mountain Gate

Save Review
4 of 5 stars
Laskmi 1 contribution
New York, NY
Apr 8, 2009 | Trip type: Solo travel

I stayed there two years ago by myself because I wanted to get away from city. Upon arrival, the owner greeted to me and showed me and explained that there was no power due to the thunder storm right before my arrival. I was surprised but the owner served me hot tea and invited me to their fire place in the dining room. I enjoyed chatting with his family at the fire place and reading several spiritual books at their library. They have a great indian food and I enjoyed having dinner with this family, which made me feel so comfortable. Later in the day, they showed me the room after power was back on. The room was decent size for myself and clean.
Next day, I hiked trail near the hotel and climbed mountain on the same day. The owner was so kind to show me around in the area. I really needed this retreat at the time and I really appreciate to the owner and his family for their hospitality. I recently checked this site and I felt terrible to see bad reviews. Unfortunately, I think those people expect too much for everything. I wanted to write my experiences there so people can have better judgement. I can say this is great retreat place if you are feeling down or getting away from city.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 25-34
  • Member since April 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Do Not Stay Here!!!

Shangri-La at Mountain Gate

Save Review
1 of 5 stars
rlocher 2 contributions
Philadelphia, PA
Mar 17, 2009 | Trip type: Couples
1/1 found this review helpful

This place makes the Bates Motel look like the Waldorf. THE most filthy, discusting, insect-infested place I have ever seen. I couldn't find them on Trip Advisor or I wouldn't have stayed here in the first place. ALL of the bad reviews are accurate, so I won't repeat them. Once we saw our room, we ran back to the front desk to ask for a refund. BUT the girl at the desk had locked up for the night and gone to bed. We were the only people on the property. We had no choice but to spend the night, but we ran screaming at first light. There was mold and used bars of soap in the shower. Dust and trash behind the beds. The windows were taped shut with packing tape - I guess to keep drafts out.
I will say the people are friendly IF you can get a hold of them. If took us a few hours to track someone down! They eventually did refund our money and appeared to be really shocked that we didn't enjoy our stay!!! I don't think they understand how terrible this place is. The website makes it look amazing, but it is a lie. This place is horrendous. NEVER STAY HERE.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 17, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
The food is excellent.

Shangri-La at Mountain Gate

Save Review
4 of 5 stars
onederin 4 contributions
NYC
Dec 9, 2008

I haven't stayed here, I have a second home in the area, but I do come for the food. I usually just get it to go, which makes sense for me especially since I haven't seen another diner here in a couple of years. I will say that the motel is in a beautiful, though remote, peaceful location, though the motel is in disrepair.

The food is excellent. In fact I would say it is probably the best Indian food I have ever had and I have tried most of the best Indian place's in NYC. It's a shame they haven't kept up the motel as I would hate to see them fail. So come for the food at least if you are in the area.

  • Date of stay November 2008
  • Visit was for Other
  • Member since May 04, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Most quiet place you've ever been.

Shangri-La at Mountain Gate

Save Review
4 of 5 stars
old_norse 1 contribution
New York
Jan 6, 2008

If you like to hear only Nature sounds, far away from crowd and city noise, this is the best place. Well, rooms might be not so fancy as some people got used to, but pretty clean. As another reviewer posted, "location you can not beat", located at the end of small local road, surrounded by mountains, with creek what you can hear. I can spend days sitting on the porch, and enjoying relaxed atmosphere around. Local trails are in minutes from the place. Yet they have amazing Indian vegetarian food for guests, although i am not vegeterian it was a pleasant experience. What else? I traveled trough all New England back and forth, Canadian or US part, and my conclusion is, that it's a closest and quietest place what you can get in around 3hrs from city(NYC). If you are Nature lover, and not too picky you will love that place and will come over and over again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2007
  • Member since January 06, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I selected this hotel as a top choice for Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Warning. A Real Dump. No Joke.

Shangri-La at Mountain Gate

Save Review
1 of 5 stars
Britbiker95 1 contribution
Brooklyn
Nov 27, 2007 | Trip type: Couples
1/1 found this review helpful

Thanksgiving Day 2007. We live in Park Slope, Brooklyn and we were supposed to spend the night at the Shangri La Motel in Oliverea (in the Catskills) after we ate our Thanksgiving dinner at Peekamoose restaurant. Here's the honest deal...and why we said to heck with losing our money, we had to get out of there.

When we arrived to check in at 3:30 p.m., we were the only people there. Right off the bat, it had a very odd vibe to the surroundings, it's deep down a back road (and I grew up in near the Adirondacks, so I don’t typically find woods creepy. The woman (who was almost too happy to see me, but was nice) brings me to the room. . .

The room: Let me say this, I am not some namby-pamby. I've stayed at plenty of low-brow motels. When I walked in I was overcome with the most putrid smell. The carpet was beyond old, the T.V. was a 12 inch T.V. (no remote), and there was no heat. None. They said the thermostat on the wall worked (so it would come on soon), but they brought a space heater anyway (after dinner I checked the baseboard heaters, totally cold, thermostat didn't work). Did I mention the smell? And did I mention they jacked up the price $10 because it was Thanksgiving - (and even after we returned from dinner, we were still the only. people. there.)

I was trying so hard to put on a good face for my girlfriend, and when they asked me to pay up front, a red flag should have went up when the host hand-wrote on the back of our check in info sheet that "I have shown you the room and you find it acceptable" then she asked me to sign and date. (In retrospect believe I know why she did that. We were not the first people to be duped by their website and they anticipate people who pay by credit card trying to fight the charges because they feel duped like I did.)

It was so creepy and the room was so nasty, that we drove all the way back to Park Slope, Brooklyn after we ate our meal at Peekamoose (which was fantastic!).

That was the nastiest motel I have ever attempted to stay in. Sorry kind owners, but I will advise every person I know what a dump it is. Someone needs to hold them accountable. Folks, we wanted to stay near the Peekamoose, but if you want to stay at a real, quality motel, stay with our friends who own Roxbury Motel (in Roxbury, NY).

This is my first Trip Advisor review. I truly feel I need to warn people. We are home and in laughable shock. I'm also contacting the Better Business Bureau, it was that awful.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since November 23, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Travelers Who Viewed This Property Also Viewed
No photo provided
Location: Oliverea, NY
Price not available
*Average price
Write Your Own Hotel Review
Been to Shangri-La at Mountain Gate? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Shangri-La at Mountain Gate?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Shangri-La at Mountain Gate Address

212 McKinley Hollow Road, Oliverea, NY 12410