My husband and I dined here in December and were very disappointed. We went on a Saturday night expecting it to be busy but were overwhelmed and confused by the fact that there are actually two entrances into the restaurant. Once we got in the door after ten minutes of waiting for the host to take our names my husband sought him out. He asked the host how long the wait would be and the host looked at him and walked away. After a few more minutes, I asked a waitress if she knew an approximate wait time. She rolled her eyes and said I needed to ask the host. When I finally cuaght the attention of the host he asked me if I was with another party, I responded no and he walked away from me. I was furious.
If we did not have gift certificate to use we would have walked out immediately. Finally, the host came over and asked us if we wanted a table and we were immediately seated. This was after nearly 30 minutes of waiting.
Once seated, we waited another ten minutes to place our order. I have no complaints about the food. The waitress didn't return to ask how our food was until we were done eating and then it took another ten minutes to get out bill.
I was incredibly disappoint by our experience as it is hailed as one of the best restaurants in the Olean area. I will think twice before returning.
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