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BEST WESTERN PLUS University Inn: Traveler Reviews

2.5 of 5
3051 West State Street, Olean, NY 14760-1832
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BEST WESTERN PLUS University Inn
Ranked #2 of 6 hotels in Olean
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50 reviews from our community

    Trip type
Traveler rating
    23
    16
    7
    3
    1
Date Rating
Bolivar, New York, Usa
1 review
“Great family hotel”
5 of 5 stars Reviewed February 7, 2013

Wonderful hotel, excellent staff. Very clean, and had a great breakfast and even free movie rentals. Would stay again and again. My kids had a great time in the pool, there was a good breakfast for kids.



  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask Theresa K about BEST WESTERN PLUS University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trayc92, General Manager at BEST WESTERN PLUS University Inn, responded to this review
February 8, 2013
Thank you for your nice comments! We are thrilled they loved the pool and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York, USA
1 review
4 of 5 stars Reviewed January 31, 2013

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Best Western

Ask HARRY M about BEST WESTERN PLUS University Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
trayc92, General Manager at BEST WESTERN PLUS University Inn, responded to this review
February 8, 2013
Thank you for taking the time to let us know how we are doing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Cuba, New York
1 review
“excellent place to stay”
5 of 5 stars Reviewed December 30, 2012

I have stayed twice at this hotel now and each time I found it to be excellent. The rooms and bathroom was very clean and smelled clean. The sheets and bed smelled so fresh and were comfortable. The furniture was not shabby or worn, nothing was broken down like you so often find in other hotels. The staff was very friendly and sympathetic to my situation of being stranded by the winter storm. They gave me a break on the cost of the room and saw to my needs. The breakfast in the morning was good and they had a friendly woman named Irene that kept the food filled and hot. I was very impressed with this hotel and recommend it to anyone that is staying in the area. Its not often you find even the lowest priced rooms equipped with a microwave and coffee maker, and an excellent TV with all the best channels as well.

Room Tip: i have been on both floors and any room seems good to me
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linda E about BEST WESTERN PLUS University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trayc92, General Manager at BEST WESTERN PLUS University Inn, responded to this review
January 10, 2013
Thank you for your wonderful comments! I will pass along your compliment to Irene! We look forward to seeing you again!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Not worth the cost”
3 of 5 stars Reviewed December 29, 2012 via mobile

Numerous parties were occurring the weekend we stayed. Very very loud!
When we arrived it was hard to park as lot was not plowed. Check in was easy. The room was small and it appears old. Not a thoroughly cleaned room.

There was fridge and microwave in room, nice tv, and coffee pot.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Lisare239 about BEST WESTERN PLUS University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trayc92, General Manager at BEST WESTERN PLUS University Inn, responded to this review
January 10, 2013
We apologize for the disruptions during your stay. We would love the oppertunity to serve your better.
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Rye, New York
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“nice for ST. Bonnies families”
4 of 5 stars Reviewed December 8, 2012

We dropped our son off at St. Bonaventure University in August and found the hotel to be very clean and the staff very helpful & friendly, The pool area was clean as well. The beds were incredibly comfortable, there was WiFi throughout the bldg. The breakfast in the lobby was more than adequate and if you were in a hurry, they had breakfast already bagged to go (granola bar, fruit, & juice). I liked the way the lobby looked like someones living room with a gas fireplace,sofa's chairs and bookshelves stocked (take it with you & drop it off at the next Best Western you stay at),
My only complaint would be that there wasn't enough water pressure in the shower and that the little kids in the next room were too loud.
Our room was actually in the front on the main road, and the street noise was not a problem. would recommend this property and will stay there again myself.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by ready2go59 for Olean
Ask ready2go59 about BEST WESTERN PLUS University Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trayc92, General Manager at BEST WESTERN PLUS University Inn, responded to this review
January 10, 2013
Thank you, we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS University Inn

Also Known As:
Best Western Olean
Olean Best Western
Address: 3051 West State Street, Olean, NY 14760-1832
Phone Number:
Region: United States > New York > Olean
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Olean
Price Range: $$
Hotel Class:2.5 star (2.5*)
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