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“Parched on the Bay” 2 of 5 stars
Review of Phoenix on the Bay Cafe

Phoenix on the Bay Cafe
1702 Ford St, Ogdensburg, NY 13669
315-394-0678
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Ranked #14 of 36 Restaurants in Ogdensburg
Cuisines: American
Restaurant details
Chattanooga, Tennessee
Senior Contributor
28 reviews 28 reviews
18 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Parched on the Bay”
2 of 5 stars Reviewed July 31, 2014

On a lovely Friday night in June I was to meet some friends here. I arrived first. When getting a table for us I advised that I was waiting on a few people at which time I was led to a table and seated and the hostess promptly walked away. After sitting there for several minutes I tried to catch the Bartenders eye since I was sat in the bar I assumed she would come over and get me a drink. She ignored my attempts. Twenty minutes later my friend showed and I was beyond annoyed. i was so thirsty when I got there that all I wanted was a wine and a water and had been sat and ignored. When the waitress finally showed she was very nice but the bartender left a whole lot to be desired. I could never imagine seeing someone sitting in a bar with no drink and not asking if I could get them anything. When I did order food I got the Buffalo Chicken dip and that was awful. I would not recommend it, I will never go back and the management needs to take a look at how customers are treated or say buhhhhbyeeeee to their business. You do not need to wait for all parties to arrive to start giving service.

  • Visited June 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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12 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Buffalo, New York
Contributor
20 reviews 20 reviews
16 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Excellent view of the river and good food”
4 of 5 stars Reviewed July 21, 2014

My friends and I ate lunch here before going to the Remington Museum. It was not crowded that day and we had our pick of tables, so we chose one with a view of the river, the Ogdensburg-Prescott International Bridge and, of course, Canada. We each had a sandwich, which was served with homemade chips and a side (potato salad, macaroni salad or fries) The sandwiches were delicious and reasonably priced and the service was friendly. We'd definitely go back there again.

  • Visited July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Ontario Canada
Contributor
11 reviews 11 reviews
7 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Great fish & chips at the Phoenix”
4 of 5 stars Reviewed November 6, 2013

On our recent visit in late October 2013 my wife and I ordered fish and chips. We expected a piece of box fish with fries. Not so; we each received a wonderful fillet of haddock, beautifully seasoned with lots of chips and an excellent zesty coleslaw. Service was very good consequently we left the server a generous tip. Apparently Canadians are considered to be cheap. I understand that in New York servers work for a low minimum wage and are extremely dependent on tips.to my Canadian colleges open the wallet, let the moths out, and leave at least a 15 percent tip.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Lakeland, Florida
Contributor
14 reviews 14 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Great food”
5 of 5 stars Reviewed September 27, 2013

Good honest food at affordable price -- went there twice this trip -- My 90 yr old mother lives for our visits to take her there so she can have the oinion straws. All the food is good, well presented and all you will want to eat for a meal .

Visited May 2013
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Brockville, Canada
Contributor
17 reviews 17 reviews
10 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“A good meal for a good price”
5 of 5 stars Reviewed December 24, 2012

My wife and some friends usually have dinner here a couple of times a month. It's a short hop over the nearest international bridge and the dinner is well worth it. You get a very nice meal at a great price. In the summer there is a patio where you can sit and look out over the river.

  • Visited November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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