Things change in the restaurant business and reputations may not hold. We had frequented this restaurant almost from the time it opened more than a decade ago. And after a hiatus of about a year we decided to revisit. We had the kind of experience however on the return visit that makes customers run the other way. Based on this recent debacle, it’s clear there is no one overseeing these days to ensure diners won’t have to endure rude, inappropriate, hostile behavior on the part of disruptive, drunken customers, while the staff does absolutely nothing.
We were a party of four anticipating a relaxing evening. Unfortunately there was a boisterous, over-the-top and very drunk crowd the middle of the room that was ruining every other diner’s meal- a group of women, a dozen or so, "celebrating" a birthday in the style one would find at rowdy bar, not a quiet, upscale bistro, whooping loudly, shouting, screaming, oblivious to several polite pleas to tone it down. This group was so hostile and unconcerned in fact that after several requests from many other diners including ourselves, first to the waiter and then to the party, as well stares all around from all, they became even more defiant, louder and more obnoxious. The owner was not present, the staff seemed helpless, and apparently there appeared to be no one in charge on site to ensure all goes smoothly so that customers -other than large parties of obnoxious drunks- are satisfied and happy. Bottom line: this is not what it used to be. The restaurant touts itself as fine dining, not drunken barroom. This gang was abusive, nothing was done, meals were ruined, and it’s obvious things have changed here, not for the better. We are not planning to return, given that no one saw fit to respond to a letter of complaint, sent to the owner first, as a courtesy, prior to posting this, which seems to say it all. Look elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.