The service was terrible. This appears to be a family run hotel, but they had no interest in helping us with bags or providing beach towels or advice on restaurants, etc. They also failed to advise guests that there was a two day ferry strike, asking only when we were checking out how we were leaving the island. Luckily our travel agent had advised us and we were able to organise alternative transport. They did offer to book tours however and they did book a trip to the volcano and hot spring on our behalf.
Our room (2) was quite large with a double and single bed. The double bed squeaked with even the slightest movement making for a terrible night's sleep. There was a balcony but it had no outdoor furniture, though we were able to use it to hang up a clothes line. The lighting in the room was practically useless - the fittings hung too low and the globes were too low a wattage. The breakfast room too was very dark and the girl was constantly walking around and turning off lights as people left. The curtains were closed everytime we went into reception/the breakfast room.
Breakfast itself was limited. A glass of cordial, tea and coffee, a few slices of cake and a basket of toast. The toast was not made fresh when you arrived, so it was cold everyday. Everything was served to you, there was no buffet style which was the arrangement in every other hotel we stayed at during a 4 week European holiday.
The room was clean however when the rooms were cleaned the bathroom window and door were left open meaning we had mosquitoes in the room most nights.
We didn't even bother checking out the pool area as we had no desire to spend anymore at the hotel than was necessary.
The location is very good, just around the corner from the bus station and short walk to all amenities and sights. However, overall it is a dark, dank hotel - we would recommend spending extra money in Santorini to have a hotel on the caldera.
- Also Known As:
- Sunrise Hotel Fira
- Sunrise Hotel Santorini/Fira
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Tingo, Hotels.com and HostelBookers so you can book your Sunrise Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.