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“So good in Santorini” 4 of 5 stars
Review of Aressana Spa Hotel and Suites

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Aressana Spa Hotel and Suites
4.0 of 5 Hotel   |   Fira town, Fira 84700, Greece   |  
Hotel website
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Hotel amenities
Special Offer
10% Discount & Spa Offer
Ranked #18 of 76 hotels in Fira
Perth, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“So good in Santorini”
4 of 5 stars Reviewed October 14, 2013

The Aressana is situated in the perfect spot to explore Santorini, being located right on the main strip that runs along the peak, but at one end so it is away from the tourist bustle. Rooms are standard and unimaginitive but very adequate and the pool area is lovely. the staff are excellent - nothing is too much trouble. Dinner on the patio overlooking the island interior was very good value with interesting, well presented food.

Room Tip: no lifts / just stairs between floors
See more room tips
  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aressana, Reservations Manager at Aressana Spa Hotel and Suites, responded to this review, October 15, 2013
Dear Jeanette M,

Thank you for submitting your fantastic review. The entire staff and the Chef will be delighted with your lovely compliments.
The great central location of the hotel are indeed a great spot for starting to explore Santorini.

I am happy to hear that you had such a nice stay with us and we hope to see you again on your next visit to our amazing little island.

Warm regards,
Jacqueline Esselaar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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459 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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English first
Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2013 via mobile

Fantastic hotel!!! Loved it, the staff were great, friendly and helpful!! The pool area was beautiful and relaxing. Quiet a big hotel, rooms were spacious! Will be going back everytime I visit santorini!!! :D

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aressana, Reservations Manager at Aressana Spa Hotel and Suites, responded to this review, October 12, 2013
Dear NLLRF,

I can only make one response to this fantastic review: SEE YOU NEXT TIME!!!!

Thanks a million for your great comments.
Warm regards,
Jacqueline Esselaar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Javea ALICANTE
Top Contributor
78 reviews 78 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 9, 2013

This Hotel has the best location in Fira, five minutes from the main street, the first impression is great, the reception area has been completely refurbished, and looks great, the pool resturant and bar area are also very pleasant.The disapointment for us was the room, or in our case a suite, very small and dated,no drawers for shirts etc, we also had a terrace with a hot tub, the staff were all very helpful and could not do enough for you. What they need to do now is up-grade the rooms.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aressana, Reservations Manager at Aressana Spa Hotel and Suites, responded to this review, October 12, 2013
Dear Ian F,

Thank you so much for your wonderful review. I am happy to learn that you liked our hotel and the rest of the team will be delighted with your compliments about their efforts.

The rooms and suites are in natural colors, suitable for all ages and likings. I do have regular meetings with the owners and I will bring up your feedback about the drawers and decoration

Thank you again and we look forward to welcoming you with us once more soon.
Warm regards,
Jacqueline Esselaar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ampthill, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2013

I stayed here in 2009 and visited it again this September, its a lovely hotel in the centre of Thira. The pool area is beautiful with four poster beds covered with scatter cushions for a lazy afternoon as the sun goes down. You have a great choice of restaurants here but beware that the ones that face the sea are considerably more expensive than those that don't!

Aressana breakfast are amazing with a wide choice on offer every morning. The rooms are spotless and very modern.

Book if you want to be in the thick of it with modern luxury and have cash to spare (the cost of this hotel has increased quite a bit since 2009)

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aressana, Reservations Manager at Aressana Spa Hotel and Suites, responded to this review, October 9, 2013
Dear 1974LoveToTravel,

Thank you very much for your nice review and what nice pictures you made; especially the one from the cabana sofa at the pool!

I am happy to hear that you enjoyed our hotel once more and you liked our Greek Breakfast buffet. We love it ourselves too! I always have my coffee in the morning with the wonderful fried bread with powdered sugar!

We surely hope to see you again in the near future and make sure to inform us that you will be returning for the third time; we always have special rates and gifts for our valued returning guests.

Until then, warm regards,
Jacqueline Esselaar
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Edinburgh, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 8, 2013

We have just returned from spending a week at this hotel and what wonderful value it was .The staff were friendly and could not have been more helpful ,the room was spacious and clean and the food excellent . The location is next to the main part of Fira but the rooms have no view of the Caldera .This is however made up for by the atmosphere and quality of the place .

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aressana, Reservations Manager at Aressana Spa Hotel and Suites, responded to this review, October 9, 2013
Dear Richard P,

Thank you for your excellent review. I am sure that I speak on behalf of the whole team if thank you for your kind compliments; we really always try to go just a little further in making all our guests feel happy and at home.

Thank you for informing the readers that we do not have Caldera view; it is really the ONLY thing that we do not have!! I am confident to say that we DO offer everything else that we can!!

We are looking forward to your next visit, hopefully soon.
Warm regards,
Jacqueline Esselaar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 5, 2013

We chose this property , 3nights, in Santorini/Thira, for a combination of value, atmosphere, location.We were not dissatisfied.Good mediterranean breakfeast, nice and helpful staff, clean and comfor.room.Great location, no view to the caldeira but it's up to you to pay the price for that elsewhere.Great cycladean architecture, one step to the caldeira, two to the museum of minoan civilisation and three , down the hill to the central KTEL bus stop if you want to go to Oia, Akrothiri or to the ferry.Overall very good value for the money.Nice pool.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aressana, Reservations Manager at Aressana Spa Hotel and Suites, responded to this review, October 7, 2013
Dear Jean L T,

Thank you so much for your excellent review.
I am happy to hear that you were satisfied with our services and hotel. I also appreciate for pointing out a few of our strong points, like our location. The Aressana Hotel is located very central but at the same time in a quiet relaxed corner of town.

On your next visit to Santorini we will be looking forward to welcoming you with us again.
Until then, warm regards,
Jacqueline Esselaar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 2, 2013

I stayed with my family for few hours only. They made us feel like their most valuable guests. The rooms are excellent and very clean. We enjoyed a light dinner at the veranda. The atmosphere is really relaxed. It is located very close to Fira's market and shopping center. The view though is not on the caldera.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aressana, Reservations Manager at Aressana Spa Hotel and Suites, responded to this review, October 3, 2013
Dear A B,

Thank you for your review and for pointing out that we do not have caldera views. Our location is very central in the main town and the caldera view is only a few steps away.

I am happy to hear that you liked our rooms, service, location, atmosphere and cuisine.
We try to make everybody feel special and it is good to know that you felt that too.
We are lucky to have such a great team of staff and they are what truly makes the success of our hotel.

We will be looking forward to welcoming you and your family back with us soon.
Warm regards,
Jacqueline Esselaar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Aressana Spa Hotel and Suites

Address: Fira town, Fira 84700, Greece
Phone Number:
Location: Greece > Cyclades > Santorini > Fira
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Fira
#9 Family Hotel in Fira
#10 Luxury Hotel in Fira
#18 Romantic Hotel in Fira
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Aressana Spa Hotel and Suites 4*
Official Description (provided by the hotel):
Aressana Spa Hotel and Suites is a selected member of the worldwide recognized association of Small Luxury Hotels of the World. Located in the heart of the cosmopolitan Fira on the island of Santorini and recently totally renovated to offer guests all the charms of the Cyclades islands artfully married with modern facilities and dedicated personalized services. ... more   less 
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Also Known As:
Aressana Hotel Fira
Aressana Hotel Santorini
Hotel Aressana
Aressana Spa Hotel And Suites Santorini/Fira

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