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“Great views, great staff, so a great hotel” 5 of 5 stars
Review of Mystique

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Mystique
5.0 of 5 Hotel   |   Oia 84702, Greece   |  
Hotel amenities
Ranked #19 of 47 Hotels in Oia
London
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“Great views, great staff, so a great hotel”
5 of 5 stars Reviewed July 6, 2013

The view alone wins top marks for this uniquely positioned hotel. Clinging to the cliff face facing into the caldera with the simply most perfect vista I think I have ever seen. It's a picture you just can not paint. It's gorgeous! As the hotel hangs off a cliff, there are many steps as you would expect , many, many steep and uneven steps, however saying that, an averagely fit person can easily cope and hey, we all need to burn a few calories on holiday don't we?! So the rooms all face the vista and are cave like, but roomy and simply furnished, but tasteful and appropriate. We had room 20, a junior suite, roomy with a big king size bed and separate lounge area. Limited wardrobe space and drawers. The bathroom was the let down. A total oversized Stone Age like jacuzzi, which if had 2 people in created a tsunami across the bathroom. Also the shower door wasn't fitted properly so also sent water all over the floor. We must have used 20 to 30 towels a day moping all the water up. This bathroom needs replacing as its not good enough. But you know what, the hotel is a dream to be in, the location just on the edge of Oia is perfect and the staff, from the Operations manager to the bar man to the chambermaid we all simply amazing. Friendly, helpful, nothing too much trouble. If you want to visit Santorini, stay in Oia, which is by far the prettiest and best positioned town on the Island. And if you stay in Oia stay at the Mystique. It's fabulous. It is a Starwood hotel so does invite a lot of Americans to stay. Not good for kids or the elderly but great for loving couples. Enjoy.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 24, 2013

Our stay at Mystique was a dreamy experience. It is an amazing hotel. We stayed in room 23, an Allure suite, with an indoor and outdoor whirlpool spa, a two story room, a very private patio, and an indescribable view on the caldera. The setting is absolutely mesmerizing, the staff was engaging and charming, the restaurant is for “foodies,” and our memories of our stay are unforgettable. This place should be on everyone’s list of places to visit.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MystiqueOia, Manager at Mystique, responded to this review, July 1, 2013
Dear TintinSnow,

We thank for your generous comments.

I am indeed very delighted to read your review and learn that you had an exceptional experience. My team and I will try even harder to provide supreme service and make all our guests feel most welcome and cared for.

I sincerely hope to welcome you again soon and offer you another enriching experience!

Kind regards,

Georgia Kafantaraki

HOTEL OPERATIONS MANAGER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 23, 2013

This Hotel is amazing. The rooms are very nice built into the side of a cliff a very short walk from the town of Oia. The location is perfect. The views are beautiful. The staff could not be any nicer.
The perfect place to stay in Oia.
Only downside are the steps to get around the Hotel but we did get used to it after the first day.
If we come back to Santorini this is the place I would stay at again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MystiqueOia, Manager at Mystique, responded to this review, July 1, 2013
Dear Evker,

Thank you for your positive review. Greetings from the entire team here at Mystique!

We are delighted that you had a memorable experience with us and pleased to read you enjoyed the views, the location and Suites.

We appreciate your wish to return back to us in the future and we are looking forward to it!!!

Warm regards,
Georgia Kafantaraki

HOTEL OPERATIONS MANAGER

MYSTIQUE A LUXURY COLLECTION HOTEL
STARWOOD HOTELS & RESORTS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muntinlupa, Philippines
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2013

Being a solo traveller has its cons and staying a couple-frequented hotel such as Mystique has its pitfalls however not once did I feel alienated in this amazing place. Simply put, I had the best time in Santorini thanks to the wonderful people at Mystique. The suite was amazing having probably the best view on the entire Mystique property. The stairs are tough. So please bear in mind that when traveling to Santorini, think comfort over style. The food was awesome having eaten at the restaurant 3 times. I was too lazy to leave and with a hotel such as this, why even bother to go out? From check-in to check-out, my stay here was flawless. Being a small luxury hotel, their attention to detail is spot on. in addition, the personal touch being given by the operations manager (Hi Georgia!) down to the cleaning staff to its guests is gratifying to experience. Will definitely recommend this place and will surely come back in a heartbeat.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MystiqueOia, Manager at Mystique, responded to this review, July 1, 2013
Dear ''Divasoria'',

Thank you for your positive review. I am delighted that you had a memorable experience at Mystique, a sophisticated destination for the true explorer!!!!

I am glad you enjoyed the mesmerizing views from your Suite, the services the food and most of all the people!!!!!!

Greetings from the entire team here (Anisa, Stratos, Thanos, Athina )!

We would love to welcome you back again in the future.

Kind regards,
Georgia Kafantaraki

HOTEL OPERATIONS MANAGER

MYSTIQUE A LUXURY COLLECTION HOTEL
STARWOOD HOTELS & RESORTS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed June 19, 2013

Stayed here for 3 nights on my honeymoon trip. Had specially selected Mystique reading reviews, the experience was beyond expectations. We were picked up from the port to hotel. On arrival the first thing that we experienced was the warmth and friendliness of the receiving staff, this was further enhanced as we our suit was upgraded. We stayed in suite no. 33 with private Jacuzzi.

Room:
The view from our room was absolutely stunning. The room was beautiful, spacious, cozy and well equipped. Never wanted to leave my suite and go out of the Hotel.

Service:
The service was excellent right from check-in to check-out. These guys know how to make their guests feel good.

Staff:
The entire staff of the hotel is friendly, courteous and warm. They always greet you with a smile.
They made our stay special. Georgia, the ops manager, is an awesome person. She helped us out with all of our queries and requirements. Her friendliness is reflected in the behavior of the entire hotel staff.

Food:
The quality of food was excellent at par with the standards set by the hotel. Would however like to see more international cuisine in menu like Indian or asian.

The only difficult part is to get out of the hotel by going up the steep steps, but the beautiful view compensates for it. I definitely recommend the hotel to the honeymooners and will definitely stay here again.

.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed June 18, 2013

Overall the Mystique is a beautiful boutique style hotel. The staff are exceptionally friendly and helpful. They spent time with us upon our arrival, during our stay until we leave. We had breakfast in the room and lunch. We also asked for food that was not in the menu and they made it they way we liked. The food was always fresh and tasteful. They have brought us drinks and fruits for free some days. The property is amazing and the rooms are clean.The hotel is in a amazing location 5 minutes walking from the beautiful centre of Oia. Stunning views while walking, shops and restaurants. A made to order breakfast is available each morning in the restaurant, which is also open for lunch and dinner. Rooms are spacious and clean. I had an indoor and outdoor jacuzzi. The view is stunning! Maybe my best experience so far from all aspects...

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 18, 2013

Mystique is a place that befits a location one would go for a honeymoon coz the memory of ones honeymoon lingers for life.
At first its the location that takes your breath away - Oia is away from the hustle n bustle & boasts of classic refinement and a spectacular sunset coupled with varied cafe's & restaurants providing a wide array of gourmet meals. At the same time being a Bus stop away from Fira which is the city center.
At Mystique we were greeted by Alex with a smile who made our stay effortless and Georgia who was always helpful.
Our Room (No.14 - Vibrant Suit) is one which we will never forget and was maintained in a way that befits a Luxury collection hotel.
We had our Breakfasts @ Mystique on our four day stay, we are vegetarians and were little apprehensive about our meals, however this worry was blown to the wind by George who painstakingly too care and customized our meals.
Thank you to the full staff that made our stay memorable.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mystique

Address: Oia 84702, Greece
Location: Greece > Cyclades > Santorini > Oia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Oia
#11 Luxury Hotel in Oia
#12 Romantic Hotel in Oia
#13 Family Hotel in Oia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mystique 5*
Number of rooms: 22
Official Description (provided by the hotel):
Mystique is a stylish property consisting of 22 suites and villas built exactly on Oia’s most famous cliffs with dazzling views of clear blue crystalline waters towards the Volcano and the Aegean Caldera. 18 km from Santorini Airport and 20 km from Athinios Port.All accommodations are a wondrous exploration of driftwood, a free spirited, untamed material that harness the elegance of simplicity. Enticing patterns carved into the walls. All suites open onto sea-facing terraces with relaxing daybeds. Cobblestone pathways lead to the plunge pool surrounded by sun beds for the utmost relaxation.Guests may experience an outdoor infinity-edge pool, the “Aura” Bar, the “Charisma” Gourmet Restaurant and the “Secret” Wine Cave. ... more   less 
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Also Known As:
Mystique Hotel Oia
Mystique Oia
Mystique Santorini/Oia, Greece

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