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“Caveat Emptor, Let the Buyer Beward” 2 of 5 stars
Review of Caldera Villas

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Caldera Villas
3.0 of 5 Hotel   |   Main Street, Oia 84702, Greece   |  
Hotel amenities
Ranked #34 of 47 Hotels in Oia
Charlotte, North Carolina
Top Contributor
95 reviews 95 reviews
36 hotel reviews
Reviews in 48 cities Reviews in 48 cities
46 helpful votes 46 helpful votes
“Caveat Emptor, Let the Buyer Beward”
2 of 5 stars Reviewed September 30, 2013

To be fair, the staff was friendly and helpful, and the breakfast was fine. The shower was excellent. The view was beautiful, but the view is beautiful from anywhere in Oia. That said, we paid Four Seasons prices for Motel 6 accommodations, but at least Motel 6 is relatively safe.

There is no way to adequately describe the hazardous access and egress to this property. You descend about 65 uneven, rocky and - in places - crumbling steps and landings to get to the pool area of the property, which is also the reception area. These are not even or smooth steps, and they are slightly pitched towards the sea. They are actually part of the public access "road" for the mules and donkeys that carry loads up and down the cliffs, so you also have to navigate around a bit of manure which can be slippery. There is some lighting at night, but we found it necessary to use a small flashlight after dark. THERE IS NO HANDRAIL ON THESE STEPS. So getting to our "honeymoon suite" was not pleasant. After the pool area we had to negotiate another 35 or so steps, but these were on hotel property and at least even. No handrail there, either, and steep.

Once at our suite, we at least anticipated comfort and amenities. The bed was comfortable. There were NO amenities - the refrigerator was completely empty, not even a bottle of water. There was a hot pot with cups and saucers, but no spoons, tea, coffee, or anything else. A generic cleanser was in a dispenser on the wall of the shower, and the bathroom tissue was dispensed institutional-style in 2-square sheets. There was no shampoo, no lotion, no body wash, no facial tissue. There was no place to hang a towel after use. There was a place to hang clothes, but no place to put your folded clothes. We pushed the clusters of decorative seashells from the only shelf in the place (sculpted into the wall) for our shirts, socks, underwear, etc.

Our "suite" consisted of one room with a bathtub on one side and a floor lamp on the other. The second room was the bedroom with a bed, 2 chairs, and a low table. The balcony was small but did hold 2 chairs and a small table. Wires hung from above the door, and gave the whole place an unfinished look.

You do not see the sunset from any location at this hotel or any of the others on the caldera, but you do see a lovely, limited view of the sea.

I would not stay there again, nor would I stay in any of the "traditional" cave villas. There's not much traditional about spending a weekend in a concrete bunker no matter how lovely the view may be. Stay in Oia, definitely, but ignore all of the tourist hype about "traditional cave houses".

Room Tip: If you decide to try this hotel, don't allow them to put you in a room below the pool level. Th...
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CalderaVillas, Public Relations Manager at Caldera Villas, responded to this review, October 16, 2013
Dear guests,
We are glad to hear that you were satisfied with the treatment you received from our staff and that you enjoyed the breakfast and the view but, at the same time, we are sorry to hear that our hotel did not meet all your expectations.
As regards the accommodation conditions we offer, we can assure you that our hotel complies with the Greek public standard established in accordance with the service level provided. Also, according to the proactive environmental policy that we are striving to apply, we use the best quality biodegradable toilet paper and Eco-friendly bathroom essentials.
Concerning the access to our hotel, we apologize for the inconvenience you encountered in reaching it. Still, what makes Oia the most picturesque village of Santorini, are precisely the narrow, cobbled and steep streets,steps and passage ways inviting those seeking peace and quiet. We also regret that you did not enjoy the layout of our Cycladic style built cave houses. Nevertheless, we are doing our best in combining modern facilities with the traditional design in the unique setting of out village.After all as they say When in Rome do as the Roman do
( meaning it is polite, and possibly also advantageous, to abide by the customs of a society when one is a visitor) .
Regarding the view available from our facility, we wish to emphasize Caldera Villas Hotel, although located within a very short walking distance from the sunset cliff side – faces the volcano and offers “ wide open caldera and Aegean Sea views” – as advertised in all web sites. We thank you very much for your comment and we assure you that we would be very happy welcoming you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Portland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 25, 2013

Just a word of caution; this hotel is situated half way down the cliff and requires a good effort to go up to the walking path. But the view makes it all worthwhile. We made arrangements to be picked up since we were arriving past midnight. There was no problems with that. Driver was very informative and made the 40 minutes ride from port very enjoyable. There was help to bring the luggage back to the room. You also have to walk at least 5-7 minutes from where you park the car to the hotel. Our room was a cave room. Liked the ambiance, but the seating area outside our room was not large enough. I would recommend rooms 113 114 instead. Breakfast was average. Greek cheeses olives and jam was good. But serving tang tasting orange juice was not acceptable. Boutique hotel like this should have a really wonderful breakfast. It was ok. The view certainly made up for it. Manya was great. Always smiling and willing to help. The office is closed around 9pm. Luckily we didn't require and assistance pass that point. Location is fantastic. As soon as you climb up to the main walking path, you are in the middle of action. Swimming pool is tiny, we didn't use it. We definitely would go back to this hotel in the future.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2013

Location of the hotel was fantastic! great views. We got a tiny room at first, but requested for a change and they upgraded us to room 108! was very cute. kitchen, bathroom, living-room were downstairs and the bedroom was upstairs.
staff was very friendly and helpful. though i wasn't very comfortable with them closing the reception/office in the night.
bathroom was very old-fashioned, dark and creepy. pool was v dirty, and breakfast was average.
just the view made the stay worth it!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2013

Located in the picturesque Oia in Santorini (much more peaceful than Fira) overlooking the Caldera & perched on the precipice. Whitewashed walls, bluest of blue skies, stylish fittings & decor & friendly super helpful staff. Awesome places to chill out on the different levels & around the small pool, watch the sunsets & explore the village. No cars in Caldera - lots of steps as town is built on top of the mountain (not suitable for small children or those unable to climb) but porters or donkeys can help with the luggage & the main pedestrian street is easy to manouver. A special thanks to the wonderful staff - especially Anka & Mania who went out of their way to ensure everyone had candles & water & anything else they needed during the power outage! I don't know how they managed to do those lovely breakfasts but they did!! Highly recommended.

Room Tip: Some rooms have private balconies or terraces, others are walk through.
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
5 of 5 stars Reviewed August 16, 2013

I lived rm 105 on 12/8 to 14/8 .On Tuesday (13 Aug) night, the entire island was no water and electricity supply. We(staff & guests) all needed to face this sudden problems. Due to without electricity supply, I sat outside of the room. I very appericated the staff who help us to solve problems including drinking water , candles and wine supply. I know that they put a big effort on it. Thanks for the arrangment. Thus, I can enjoy the night with full of stars and silent. Also, the luggage-men were v helpful too. Without them, i couldnt imagine how could i take the luggage to the room. Overall, it was a great experience.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Raleigh
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2013 via mobile

The staff at Caldera Villas were very accommodating. We arrived a few hours prior to check-in time and the staff allowed our group of five to check-in early. We booked through the hotel's website and the room description stated that the room can accommodate 5 people; however, when booking there was only the option of 4 people. When we arrived, the office staff insisted on charging us for the fifth person despite the fact that their online booking did not afford the option for a fifth person. Overall the location and accommodation met our expectations.

Stayed April 2013, traveled with friends
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Curitiba, PR
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 22, 2013 via mobile

We had an amazing experience at Caldera Villas. All rooms have a breathtaking view of the blue caldera and waking up to that every morning is superb! Since we arrived early 6:30m they didn't have a room available so waiting was not fun. But breakfast was really good. It was hard to walk down and up the steps, but it was so worth it getting there every time. It was also a little pricier than the other hotels we had searched, but they didn't have availability. The internet didnt work from the rooms, but who wants to stay inside with that view? Overall it was a great experience and we'd def go back.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caldera Villas

Address: Main Street, Oia 84702, Greece
Location: Greece > Cyclades > Santorini > Oia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Airport Transportation
Hotel Style:
Ranked #34 of 47 Hotels in Oia
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Caldera Villas 3*
Number of rooms: 21
Official Description (provided by the hotel):
Situated in the centre of Oia, Caldera Villas overlook the volcano and feature a swimming pool and accommodation with Cycladic decor. Room balconies offer caldera and Aegean Sea views. Rooms, studios and suites combine local architectural style with modern comforts, such as free Wi-Fi and satellite TV. Some room types provide well-equipped kitchenettes and seating area. Some units include a hot tub. Caldera Villas features a sun terrace and a swimming pool. Guests can enjoy a buffet continental breakfast daily. Staff can arrange bicycle and car rental and offer traveling advice. Armeni beach is a 10-minute walk from Caldera Villas. The bus station, bank, restaurants and shops are a 2-minute walk. Free public parking is possible at a location nearby Villas Caldera. ... more   less 
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Also Known As:
Caldera Villas Hotel Oia
Caldera Villas Santorini/Oia, Greece

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