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Cristal Resort Ltd: Traveler Reviews

P.O. Box 3917, Tanzania
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Hotel amenities
Cristal Resort Ltd
Ranked #104 of 139 hotels in Zanzibar
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130 reviews from our community

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Traveler rating
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    46
    15
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Date Rating
Moscow, Russia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Too basic and comfortless”
2 of 5 stars Reviewed January 20, 2013

Deluxe rooms are good value for money, but "beach" rooms pretty awful: tiny, underfurnised, huge cracks and stains, moscito net grey and scary. A/C the only good thing (and the main reason we opted for this property in the first place). By the way, "eco" rooms are much bigger and better furnished. It matters because all guests have bulky kiteboarding and diving bags and need the space. Price difference between the three types of rooms is marginal ($10) which is hard to explain.

Now, all rooms lack basic comforts like porch furniture and sunshade (however cheap, would've been good esp as beach rooms size insufficient), place to hang your swimsuit to dry, and, most surprising, a water bowl or basin of some sort at the door to wash the sand off your feet before you go into the room. Simple things, really, don't have to cost much, and greatly add to your overall experience.

Been to 3 or 4 restaurants at Paje beach -- Cristal's is the worst, manage to spoil even perfectly good and fresh groceries (other than pasta). Breakfast particularly disappointing, othe than fresh fruit (if you don't mind swarms of flies, that is). I would definitely not recommend half board accomodation, you'd be much better off at Kinazi Upepo next door (where you can also charge to the room). What they do with fresh juices, the amount of water and sugar they add!

And, true, beer is not always cold. And ice is not always to be had. And they don't bother to put on generator for like half an hour during power outage, which is a daily occurrance, and which also means you've no water either. And, wifi is hellishly slow (though they charge $5 for it). And, it wouldn't have hurt to clean the beach and to send one of the numerous bar staff to take orders.

When there's no wind, the beach is an additional problem: they haven't enough tents for all guests, and not all tents have sunbeds, and not all sunbeds have mattresses. Result -- be sure to occupy one at dawn!

Sorry to have to be negative, Paje is a lovely place.

Room Tip: Avoid "beach rooms" like the plague, if "deluxe" are not to be had go somewhere...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask Mslavina about Cristal Resort Ltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Entebbe, Uganda
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Back to Paradise”
4 of 5 stars Reviewed January 18, 2013

This was my third visit to Zanzibar, due to the short noticed on the accmodation. We couldn't book in North, like we normally do. We managed to book at Cristal resort which was recommended by a friend. We had a lovely time. Staffs were friendly, and our huts were so romantic and the view of the ocean was breathtaking, the only disadvantage which we missed was the sunset, cause of the resort location to the east part of the Island.
We raised our concerns with the manager about their breakfast, the portion and the extra charges for certain items.

Nevertheless, all in all, we liked the place.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask psteva about Cristal Resort Ltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Big Disappointment”
1 of 5 stars Reviewed January 3, 2013

We were really shocked to find that their internet presentation does not reflect the reality .... the hotel seems to be falling apart , not maintained at all , , the pool dirty , no shower to be seen so people jump in filled with sand . the breakfast is poor , and there seems to be zero manager dealing with the staff , I wonder what the owners do with the money , i don't think they put a penny in this place for maintenance and renovation , electricity cuts non stop , food , below average , beach filled with plastic bottles .... would not recommend this place

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask jade e about Cristal Resort Ltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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New York City, New York
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
“best beach, great getaway!”
4 of 5 stars Reviewed December 26, 2012

Last minute travelled to Zanzibar and decided to visit lovely Paje, on the other side of the island about a 45 minute ride from Stonetown. Cristal Resort is low key, on an endless great beach - ocean was warm, lovely and clean. Pool looked nice. No one is allowed to come near you or harass you on your chaise while at beach. There is a security guard during the day watching over the beach which was nice. Also very apparent at night.
My room was simple sort of rustic, bohemian with a fantastic view of Palms and beach! Heard the waves all night. Nice bed. The resort is owned/managed by a young French couple who go out of their way to accommodate you. The clientele consisted of many Europeans especially French but also a good mix of other nationalities mostly couples in their 30-40's. It is a family friendly resort so there were young children of all ages, and being the holidays, probably more apparent than usual. There is a non smoking policy in the open dining area. Smoking is allowed in the adjacent lounge area. The staff were all very kind and helpful.
Kite surfing is popular and ideal on this beach so fun to watch the colourful sails. There is a hip Thai /sushi restaurant that is nearby on the beach which is very good. Food at the resort was very good with a few wine choices.
I took advantage of getting a badly needed manicure and pedicure in the newly opened spa - all other treatments were available by a professional Thai masseuse.
The resort is laid back, so unless you are looking for more features or "luxury" accommodation, and if you just want to "get away" to swim and relax on a beautiful beach, this is a great value for sure. It's a pleasant drive from Stonetown with lots to see out the window plus some beautiful countryside - and not a long 2 hour + drive up north, taking up valuable beach time. Seafood is fresh, Jozzani Forest is 20 minutes, and excursions to Stonetown to shop or visit some of the out islands, ruins, spice tours or great snorkeling and diving trips are all within an hour or so away.

Room Tip: Owner told me all rooms are being renovated. I did not see new reno but sound nice. You might ask fo...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask lifesabeach1952 about Cristal Resort Ltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Value for money”
3 of 5 stars Reviewed December 18, 2012 via mobile

Good, power a problem, view great, great beach, good relaxing time. Breakfast okay, restaurants good. Beer not always cold :( Service acceptable, food good, eco rooms good but warm with fan only. Reception helpful and plenty to do.

Stayed December 2012, traveled as a couple
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Ask Neels R about Cristal Resort Ltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cristal Resort Ltd

Also Known As:
Cristal Resort Ltd Hotel Zanzibar
Cristal Resort Ltd Hotel
Cristal Hotel Zanzibar
Cristal Hotel Ltd
Address: P.O. Box 3917, Tanzania
Phone Number:
Region: Tanzania > Zanzibar Archipelago > Zanzibar
Amenities:
Restaurant Swimming Pool
Hotel Style:
#33 Top resorts Hotels in Zanzibar
#79 Romantic Hotels in Zanzibar
Price Range: $
Reservation Options:
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