We booked this place for three nights on the basis of the great reviews on tripadvisor. Unfortunately we were extremely disappointed.
Upon arrival, we were 'greeted' rather formally with a request to provide evidence of our reservation and, when we finally did, a load of paperwork to complete before we were shown our room. It was at the back of the establishment and.. well, extremely poor. A broken concrete floor, five creaking beds, grubby sheets and dito mosquito nets- full of holes. The bathroom was very old and smelly- all in all not very welcoming.
That in itself did not raise our enthusiasm, though we might have been OK. But the pool had turned green from algae and other filth (you couldn't even see a few centimeters deep), and there was no way we were going to expose our kids to that. The only other guests around (another family) felt similarly. OK, we have no problem with 'Basic'- but 'gruesome' is something else. And all of this for quite a big price a night.... (Later on we found a very comfortable, pleasant and CLEAN beach-front hotel at a lower cost)
We told the management we decided to leave after one night, not willing to expose our kids to the biological experiment they called a pool. A sad 'OK then' was the response. The one night on the bed and pillows that felt like stone almost broke our backs and we were covered with mosquito bites- so we were happy to leave the next morning!
The walk into the local village with the old guard Mukoko was actually very enjoyable. Some of the staff members tried really hard and were lovely. Such a shame about the room and the pool.
It is actually very hard to match our terrible experience with the great other reviews on tripadvisor. What happened???
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- Also Known As:
- Palm Beach Hotel Zanzibar