Food average- (chef never heard of pork with apple sauce or lamb with mint sauce, he suggested tomato sauce!!!) This is not 5 Star service or food.
Language was a huge problem as majority of the staff could not understand simple dining requests in English, also, they were over attentive unable to leave us in peace.
Rooms- we had to complain to housekeeping about the cleanliness of our room on arrival and the bathroom toiletries had not been replenished from the previous guests' stay. Next day it had such a stench due to dirty floor mops being used. We almost had to beg for this to be rectified. Our pleas fell on deaf or non comprehending ears however eventually, through the help of Daneela van Niekerk (Food and Beverages) and Dean the Food and Beverage Manager we got a clean room.
At night pungent smelling chemicals were sprayed in the gardens which was so foul that it woke us up.
There was a lack of communication to the guests regarding the daily activites so we had to make our own enquiring about any Xmas Eve celebrations or functions.
The person responsible for the above must ultimately be the General Manager at the resort, Abrie Esterhuisen, however he seemed unaware of any of these problems or issues. Maybe he was too busy entertaining his family for the holidays.Even though we had expressed our dissatisfation of the service and maintenance issues there was no follow up from him to ensure that our dissatisfactions had been resolved. All in all a bad experience we will never recommend any traveller to visit Zanzibar or the Sea cliff resort.
- Official Description (provided by the hotel):
- Driving into Sea Cliff Resort & Spa you know you have found something special. The 4 km road through a coconut plantation that leads to the hotel is a reminder of the Zanzibar of old. Peace and tranquility, no other hotels or busy roads just open space and palm trees.As you enter the courtyard filled with tropical flowers and palms the view of the ocean stands before you. With our traditional makuti roofs and Arabic towers lit by brass lights you know this is not a typical hotel. Its an hotel built with our location in mind. It is a unique combination of modern facilities mixed with the original exotic architecture of historical Zanzibar. ... more less
- Reservation Options:
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- Also Known As:
- Sea Cliff Resort And Spa
- Sea Cliff Hotel Zanzibar