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“Hargeisa's Finest” 4 of 5 stars
Review of Ambassador Hotel Hargeisa

Ambassador Hotel Hargeisa
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Ambassador Hotel Hargeisa
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Airport Road | Hargeisa, Republic of Somaliland, Hargeysa, Somalia   |  
Hotel amenities
Ranked #1 of 3 Hotels in Hargeysa
Island of Anglesey, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Hargeisa's Finest”
4 of 5 stars Reviewed August 23, 2013

This is my 6th or 7th stay in Hargeisa since APR13. The Ambassador has been my first choice and I have come to regard it as a second home and many of the staff as friends.

I stayed at the 'other' hotel downtown due to the Amb being full and was relieved that after 3 nights I was able to move to the Ambassador where I was welcomed and immediately felt at ease.

Location is within 5 minutes of the airport 9free shuttle if you pre-book) and on the edge of a plateau overlooking the city. This gives it a nice airy feel as well as a cooling breeze. Views out to the distant twin hills or 'Breasts of Hargeisa', which are worth a trip to for some exercise and a wander about the desert. Book SPU and support though.

It's a large site and offers standard rooms, suites or villas, depending on your needs and price range. My standard room is en suite, comfy bed, hot water, steady power and free-wifi. It's cleaned daily to a high standard and laundry is returned pressed same day if you hand it in before 0800, laundry costs extra.

The lobby offers comfy chairs, a big screen TV (with BPL footie) * wi-fi, and a choice of snacks, cold drinks and decent tea and coffee. It can get a bit noisy (esp on a Friday) as it's a large space so business meets can be a problem. There is a business centre with pay by the hour PCs / printer / scanners. A cash machine is installed but non operational at present. The staff on The Lobby are excellent.

For private meets you can hire various sizes of work-rooms / offices all the way up to large halls, where the locals hold weddings or workshops / conferences. These can get noisy!

The restaurant is in the terraced garden and offers a good selection of meats and fish in various styles e.g. grilled / kebab etc. Most is good and tasty and served after free veggie soup & bread. Staff are attentive. Obv no pork or alcohol. There is room service for a small extra fee.

Breakfast is a choice of cereals / porridge / fresh fruit / eggs / tea and coffee with nice fresh OJ for a bit extra. It's nice to sit outside on the patio after brekky with a cuppa and start the day slowly : ) Staff who run the breakfast service are friendly and helpful.

A Taxi into the city and back is about $20, the Reception will order a service they trust but be sure to agree a total fee / time before you get in the cab. I would not recommend going into the city after dark but it is possible to walk about during the day, although white people are still pointed at as a curiosity and be prepared to pay non-local prices if you want to shop. But the locals are mainly friendly (some are eccentric) and many speak some English, so smile a lot and buy some fruit off the stalls. The mangoes are lovely.

The Ambassador compound is fronted by Airport Road that runs down into town with armed security provided by SPU. Barriers and good stand off all around the site and it is possible to do some shuttles in the secure road to the rear. No safe room. The on site gym is only adequate and the tennis court is broken surfaced but can be used for a bit of exercise / sun.

The only downside is that, in common with many hotels that are open plan, tiled in style, noise carries a long way so when someone closes a door or moves furniture, everybody knows about it. The keys fobs are large metal slabs and these clang against the doors at all hours. The cleaning ladies are friendly and efficient but do start early. There is a mosque on site and one across the road so you will get to hear the many calls to prayer through the loudspeakers from 0430 on. So if you must have peace and quiet to work / rest, please bear this in mind and bring h/phones & earplugs.

The Ambassador aims high 'to be the best' and gives it a good shot, they are always improving, training and listen to suggestions. Costs are reasonable (each to his own and if you are a long-stay / regular, then ask for a discount??) food good and service is attentive, with special mention to Muqhtar and Mustafa for their great service.

It's a popular hotel with both locals and visitors and it's my first choice. Book early or be disappointed.

Plans to expand later this year will mean building works so check first.

P.S. There is a rumour that Ethiopian have / will started flying regularly direct from Addis into Hargeisa now that the runway has some asphalt on it!!

Room Tip: Front of hotel overlooks city / garden and is cooler at night (no air-con!) but also closer to mosqu...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    6
    34
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    1
    2
See reviews for
2
5
5
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
London Colney
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 22, 2013

I had no idea what to expect so it was a great surprise to find myself in a decent hotel, good food, free high speed internet and very helpful staff. Fresh fruit in abundance and specially enjoyed the fresh water melon juice. I personally did not pay for my room so I had no idea how much the rates are but I think it is $50 or less which makes it very good value when you consider some out of touch hotels charge you up to $20 a day just to connect to the net. The staff were wonderful and despite my concerns about security, I learnt that Somaliland is one of the safest places on earth. No one hustles you and the city is buzzing with so much transaction going on everywhere you look. The poor public infrastructure can put you off when you first arrive but 24 hours later, it was not an issue anymore as I was enjoying the people and their incredible spirit for free enterprise. I mean I have never been in a country where almost everything is paid for using a mobile phone. Free Sim card given at the airport and the least expensive mobile phone charges I have ever come across. To top it all, at about 1000 meters above sea level, the weather is simply gorgeous. And this happens to be through out the year. One of the most exciting trips I have done for a very long time. Cant wait to go back. Thank you Hargeisa, thank you Somaliland. Wish you the very best. You deserve it.

Room Tip: A room with a view to the front is the best as the back side is a bit of a mess
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
1,586 reviews 1,586 reviews
168 hotel reviews
Reviews in 195 cities Reviews in 195 cities
1,016 helpful votes 1,016 helpful votes
3 of 5 stars Reviewed July 6, 2013

Paid $55 USD including breakfast.

Hotel is about 5km out of town in a compound which felt quite safe. Target market is definitely NGOs and visiting business travellers, and really those with their own transport.

Taxis have to be called to the hotel: an easy enough process but you become a price-taker not a price-maker.

Room was simple. No shower curtain in the bathroom meant water tended to be sprayed on the floor.

Friendly staff. Basic breakfast. Free wifi throughout the complex.

The restaurant in the compound is excellent with some fantastic camel steaks.

I'd stay here again on a future visit to Hargeisa.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 26, 2013

Nice, clean, safe place to stay in Hargeisa. The excellent wifi connection is good enough to allow you to stream movies on nights where you find yourself hotel-bound after sunset. The food and drink is tasty and reasonably priced. Only downside was location - it's too far to walk into town and the taxis are relatively expensive.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accra, Ghana
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 5, 2013

The staff here really make the place - they are all very attentive, polite and helpful. The outside restaurant offers simple food and fresh fruit juices, swiftly served at a reasonable price. Conveniently situated near the airport, which is due to fully re-open later this year and a short journey into town, you really can't ask for more.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
60 reviews 60 reviews
58 hotel reviews
Reviews in 36 cities Reviews in 36 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 24, 2013

Another good stay in the Ambassador, it's all relative but consistent power, good quality wifi, and a decent range of food at the restaurant (which has a very pleasant outdoor area). Recommend paying a little extra for an "executive" room which gives much more space. Trouble at the moment is the building is like a greenhouse and seems to store up heat during the day, too much heat for the stand fans to cope with! Still, a secure location with a new gym and pool on the way allegedly.

Room Tip: Rooms at the back are less noisy, second floor has better water pressure.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed April 9, 2013

Hotel choices in Hargeisa are limited to the Ambassador and the Maan Soor. The Maan Soor is better located closer to the city center and is the choice of most Africans travelling to Somaliland. The Ambassador is next to the Hargeisa airport, which is under repair at the time of writing. When it reopens, this is a convenient location for those who are coming in and out. The security situation is delicate and the Ambassador has several measures to protect its guests.

Internet is quite good and the restaurant is decent with many choices and good prices.

If you have many meetings in the city center, this hotel is the furthest away so give yourself at least 20 minutes to get there.

The location is quiet with a nice view of the city.

The staff are friendly and helpful. My only complaint is that sometimes housekeeping forget to knock before entering your room.

The fitness center is in terrible condition with most equipment not functioning and there is no pool.

The rooms are clean but if you are here for any length of time, get a suite which are just slightly more expensive but larger. Rooms don't have a/c on fans.

Room Tip: Ask for a suite if they are available.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ambassador Hotel Hargeisa

Address: Airport Road | Hargeisa, Republic of Somaliland, Hargeysa, Somalia
Location: Somalia > Somaliland > Hargeysa
Amenities:
Fitness Center with Gym / Workout Room Restaurant
Hotel Style:
Ranked #1 of 3 Hotels in Hargeysa
Price Range (Based on Average Rates): $
Number of rooms: 40
Also Known As:
Ambassador Hotel Hargeisa Somalia/Hargeysa

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