shocking service, shocking food especially for a vegetarian, bugs and cats galore , kettle tea and coffee but no milk no spoons and no other cutlery, lost our cash towel deposit, said we hadn't paid visitor tax ( we had ).
Thompson and the hotel say they have no record of our complaints ( I have a record and a copy from the rep and clearly the telephone call from the duty manager Karen was my imagination )
Rooms huge but who wants that ? I wanted a 5 star food and drink and entertainment experience not to watch some poorly trained staff doing aqua aerobics or the same staff banging drums or acting like mannequins in the evening. Drinks were really poor the cocktails were rank the same cocktail never tasted the same twice
Thompson not remotely interested and stated " other people said the hotel was 5 star so we must be wrong in our opinions" wouldnt go back if it was free
Faulty Towers in Cape Verde
I am posting this again because I don't see my original review anymore we travelled in may
Thompson wrote back as a result of my complaint said Ii wasn't upheld and added they hoped I had some fond memories of my time in Turkey !!!!!!!!!!!!! Thompson shame on you
- Official Description (provided by the hotel):
- An oasis of tranquility and unmistakably luxurious, MELIÃ Tortuga Beach is in a class of its own on the sun-drenched Island of Sal in Cape Verde. An idyllic location, impeccable service and exquisite resort facilities make it the perfect choice for couples and families looking for an unforgettable Cape Verde holiday experience.Discover an all-inclusive 5-star resort that has everything, including a gourmet selection of fine-dining and buffet restaurants, a distinguished selection of bars and the stunning Beach Bar and Grille where you can enjoy drinks as you watch the best and amazing Cape Verde Sunset. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Melia, Expedia, Hotels.com, TripOnline SA, Despegar.com and Tingo so you can book your Hotel Melia Tortuga Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Melia Tortuga Beach Cape Verde/Ilha Do Sal - Santa Maria