We were new to visit the area and were here just to visit Darien Lake and Seabreeze Amusement Parks so not having the extras like a pool didn't really matter. One day we left the room and ate lunch in the lobby/lounge area. The nice dark haired lady at the front desk went above and beyond with my 2 boys offering them a snack and drink mid-day. Then later, when I had forgotten to put the sign on one of the beds that needed sheets for our final night- I found Kareem cleaning the next room and he stopped what he was doing and changed the one bed for me immediately. Everyone was very friendly including the guests I came in contact with. I walked the boys across the street to Memorial Park to play one afternoon as well. I used the business center and found a mailbox at the strip mall next door. When we needed food after the movies at Cinemark 10, we stopped in to Phil's Pizza down the block and got some dinner. We stayed for 3 nights, the room was pretty flawless and I can be a harsh judge if I see things that aren't clean. The paint was bright on the walls, the place seemed to be pretty new to me. Breakfast was nothing special but adequate and best of all, free. There was juice, coffee, tea, bagels, donuts, muffins, fruit. All in all, I wouldn't have minded staying longer than we did. Wegman's was down the street with Target and a few other restaurants and gas stations.